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TWC B Button Search Stuck on "Please Wait"SA-8300HDC

Started by Jack 1000, Thursday Apr 30, 2015, 11:33:07 am

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Jack 1000

Thursday Apr 30, 2015, 11:33:07 am Last Edit: Friday May 01, 2015, 06:50:58 am by Jack 1000
Hey All,

Problems with the B button search today. In Metro Milwaukee Wisconsin the B button search is stuck on "Please Wait." It happens for Theme Categories. Also for High Definition Other categories seem to work OK. Cold reboot of the box does not solve this issue.

This just began today. A server/data issue? Box is an SA-8300HDC. Note that it is not a total box freeze. The C button cancels out as it should and other elements of the guide are fine.

Jack
Cisco 9865 DVR with Navigator Guide

Jack 1000

Thursday Apr 30, 2015, 11:49:08 pm #1 Last Edit: Friday May 01, 2015, 06:49:48 am by Jack 1000
Quote from: Jack 1000;60132Hey All.

Problems with the B button search today. In Metro Milwaukee Wisconsin the B button search is stuck on "Please Wait." It happens for Sports Theme most often. Other categories seem to work OK. Cold reboot of the box does not solve this issue.

This just began today. A server/data issue? Box is an SA-8300HDC. Note that it is not a total box freeze. The C button cancels out as lit should and other elements of the guide are fine.

Jack

However,

When selecting the same data directly from the keyboard and Not going to THEME category, there is no freeze up.

Jack
Cisco 9865 DVR with Navigator Guide