New TWC Corporate Company Blog!

[Jack 1000]

Hey All,

I heard about this cool TWC Corporate blog from the AVS forums!  it provides updates on new services, features, and rollouts in different areas.  It's managed by about 4-5 big honchos at TWC, so maybe, just maybe ,we might start to get some form of COMMUNICATION from the people who presumably are going to know what they are talking about, rather than so many of the poor misinformed or lacking basic knowledge from the local Customer Service Reps.

http://www.twcableuntangled.com/

I'm not saying this is perfect, but it might give people like us who are seeking more information about cable service updates better opportunities for customers to know what's going on, when, and why?

So far, the consensus seems to be, as long as you are polite to them with your questions and comments, they seem to be helpful for support services.

Kudos to TWC-Corporate for doing this!  At least it's a positive start between users and the company for stronger communication and support.  Post your experiences in using this new blog.  Maybe this will help people with questions and concerns.

Jack