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Audio issue... Anyone else?

Started by jfelbab, Tuesday Sep 15, 2009, 06:21:31 PM

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jfelbab

My TWC service consists of an SA 8300HDC with an optical hook up to my Denon receiver and surround sound system.

My receiver switches to Dolby Digital on all the HD channels just fine.  When a non-dolby digital signal is present the receiver automatically switches back to ProLogic II.  

All except for these 8 channels.

FXNHD (522)
MHD (523)
VSHD (525)
FXHD (535)
HLMHD (545)
NGCHD (549)
SPDHD (580)
MLBHD (583)

These channels switch my receiver into Dolby Digital and the audio track is just splinters of audio.  The picture on these channels is fine but the audio is just bits of the stream.

I just had them out again and their tech said they don't support dolby digital.  WTF

I asked the tech if he thought I was the only TWC customer with a large flatpanel display and surround system and he said no.  I asked him if others have complained about this same issue and he said yes.  The tech was instructed to disable dolby digital to correct this problem by his supervisor.  Nice.

I wonder if anyone else has found a solution to this joke.

I really don't care for TWC's non-solution much.