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Fed Fines Time Warner & Cox in SDV Fallout...

Started by mhz40, Friday Oct 17, 2008, 04:37:21 PM

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mhz40

Friday Oct 17, 2008, 04:37:21 PM
Part of the growing pains of SDV I guess...

"On Wednesday, the Federal Communications Commission levied fines against Time Warner Cable and Cox Communications because some of their subscribers were not able to access channels that had been moved to switched digital video (SDV) groups."

http://www.cedmagazine.com/FCC-fines-TWC-Cox.aspx

UncleMeat

#1
Wednesday Oct 29, 2008, 11:43:39 PM
I sent a complaint to the FCC for this exact reason.  I'll post back if anything comes of it.  I don't know all of the channels in the 100-200 range that are SDV, but there are several.  There are also, I believe, 29 HD channels that you cannot receive with a cable card.

That comes out to about 15% of programming that you cannot receive as a cable card customer.

EmuZombie

#2
Thursday Oct 30, 2008, 10:59:04 AM
Quote from: UncleMeat;48942That comes out to about 15% of programming that you cannot receive as a cable card customer.

I don't use a cable card (don't have a device that takes them).  But I'm still on your side.  If they absolutely HAVE to do SDV then all cable card customers deserve a discount on their bill for channels they currently pay for that they don't receive.

OlsonNet

#4
Sunday Feb 01, 2009, 10:16:02 AM
Quote from: christianmoche;50458good news.

check the date of this thread. it's not like the fines did anything.

leprechaunshawn

#5
Sunday Feb 01, 2009, 11:48:13 AM
Quote from: OlsonNet;50461check the date of this thread. it's not like the fines did anything.


Exactly.  Last night I was flipping between the SNL special on NBC and something on Bravo HD and Bravo kept coming in as unavailable.

On top of fines, there should have been a REAL deadline to fix the problem.  I think 60 days may have been appropriate.

LoadStar

#6
Sunday Feb 01, 2009, 08:47:31 PM
Quote from: leprechaunshawn;50462Exactly.  Last night I was flipping between the SNL special on NBC and something on Bravo HD and Bravo kept coming in as unavailable.

On top of fines, there should have been a REAL deadline to fix the problem.  I think 60 days may have been appropriate.

I rarely have issues with the SDV channels not coming in, not since the technician was out the second time. I'd keep after Time Warner, keep getting them to send technicians out... make sure they flag your calls as "recurring problems" so they send out the better technicians.
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