TWC HD Box shortage

[Mark Strube]

i dont even have a box to complain about....    funny...set up service on 2/22/07, and have yet to see our box.     :mad:

And we'll assume that's the case until you stop complaining. If you feel like sitting on hold, call TWC and let them know how unhappy you are, or write them a strongly worded letter. Are they currently charging you for DVR service? If so, you should've contacted them long ago to have the charge removed. If not... either sit down and be patient (and stop spamming this thread with your complaining), because this is how monopolies operate... or go to one of the dish services, and have fun with the upfront charges and even worse customer service. People have waited much longer than you for boxes.

Peace out.

[flash]

My brother was put on the list a little over a week ago and called the Southridge store last Saturday and they said they had a bunch in stock that just arrived.
They told him that they didn't have time to call everyone to come and pick them up so
he just went to the store and they gave him one. :rock:

[cnjbucks]

Hey everybody,

Sorry I wasn't complete.  I did call the number that was listed in this forum.  I just wanted to post my experience so that someone else doesn't go through what I had to go through to today.

[JMoran80]

And we'll assume that's the case until you stop complaining. If you feel like sitting on hold, call TWC and let them know how unhappy you are, or write them a strongly worded letter. Are they currently charging you for DVR service? If so, you should've contacted them long ago to have the charge removed. If not... either sit down and be patient (and stop spamming this thread with your complaining), because this is how monopolies operate... or go to one of the dish services, and have fun with the upfront charges and even worse customer service. People have waited much longer than you for boxes.

Peace out.

First of all pal, im not spamming this thread.  The thread is "TWC HD Box Shortage" and im letting this thread know that i still dont have one.....sounds like it belongs here to me.   Secondly, no im not being charged the DVR fee.  I just find it funny that this thread is here to let people know about the shortage, and you're telling me to stop.  Until they send me a box, i will continue to express my dislike for them.  I think people who are considering going with TWC have the right to know that when they sign up for service, they should not expect to receive a box for a long time.   :bow:

[Paul S.]

First of all pal, im not spamming this thread.  The thread is "TWC HD Box Shortage" and im letting this thread know that i still dont have one.....sounds like it belongs here to me.   Secondly, no im not being charged the DVR fee.  I just find it funny that this thread is here to let people know about the shortage, and you're telling me to stop.  Until they send me a box, i will continue to express my dislike for them.  I think people who are considering going with TWC have the right to know that when they sign up for service, they should not expect to receive a box for a long time.   :bow:

I'm by no means ganging up on Mark, but seeing as though your complaints seem to be confined to this thread, there is nothing wrong.

[NDP1623]

And we'll assume that's the case until you stop complaining. If you feel like sitting on hold, call TWC and let them know how unhappy you are, or write them a strongly worded letter. Are they currently charging you for DVR service? If so, you should've contacted them long ago to have the charge removed. If not... either sit down and be patient (and stop spamming this thread with your complaining), because this is how monopolies operate... or go to one of the dish services, and have fun with the upfront charges and even worse customer service. People have waited much longer than you for boxes.

Peace out.

Ok I have visited this site for a couple of years now and never expected to see people getting bashed for posting about the topic the thread is about.  I dont see how you consider what he is posting, spam.  Anyway, I think there are problems with each company no matter who you subscribe to.  In my past 3 years of HD experience, my best luck has been with Dish Network.  I have had small problems with them in the past, but nothing that could not be fixed.  Time Warner however tons of problems.  So I just stuck with what worked best for me.  I do feel Jmoran posting about his experience with TW is a legit thing to post about.  {cheers}

[Gregg Lengling]

Okay let's put this to bed...I've found nothing wrong going on here or I would have deleted the post and moderated the posters.  Myself and the other Mods/Admin would've done something.....Let's just get on with business other than the comments of the last few posts this thread is totally acceptable.

[Mark Strube]

Maybe I'm in the wrong. Here's the only reason I felt it was getting close to spamming the thread.

im wondering how long the new customers who ordered that box have to wait.  Had it installed 2 thurs. ago, and still no call.  Was told on the phone when i called a couple days ago that it should be any time now.

Another 4 days gone by.....and still no HD-DVR receiver.  Glad they told me that it would be coming any day.     :bang:
Then i started reading a thread saying that these boxes freeze up and reboot......is that still a problem or has that been fixed?    otherwise:bang:

i dont even have a box to complain about....    funny...set up service on 2/22/07, and have yet to see our box.     :mad:

Post 3 was basically a copy of post 1, doesn't add anything to the thread except to remind us of your misery. I feel for ya, I've had to deal with a lot of annoying customer service people lately, but except for a cable service tech and a few local network techs, not too much you post here will have an actual effect on the speed of TWC getting a box to you. I wish it did, but it won't. I think as long as we're going to be complainers, lets be informative complainers. That post provided no update on your situation, no update on something TWC told you and then didn't follow through on... I might've even not cared if it was a funny line. It just felt so unnecessary.

I don't know... if you disagree, don't mind me, just move along. Not like I deleted the post or anything.

[Paul S.]

Okay let's put this to bed...I've found nothing wrong going on here or I would have deleted the post and moderated the posters.  Myself and the other Mods/Admin would've done something.....Let's just get on with business other than the comments of the last few posts this thread is totally acceptable.

Moderate? You couldn't moderate yourself out of a wet paper bag with a machete!:D :p

[Gregg Lengling]

Moderate? You couldn't moderate yourself out of a wet paper bag with a machete!:D :p

them's fighting words......:pyth star-wars-smiley-023
oh well back to work next week....it's been fun.

[Paul S.]

them's fighting words......:pyth star-wars-smiley-023
oh well back to work next week....it's been fun.

I've been laid off all week!

[JMoran80]

Just got the box yesterday.  and well, first of all, TWC has these boxes.  They have a bunch of them.  If you're a current customer and want the hd dvr box, threaten to drop them.  

As for the box itself, there is no sound out of the HDMI jack.  So now im using component video with the optical going to my AV receiver and analog cords going to the tv.  Going to record some stuff, we'll see how it goes with the whole (freezing and rebooting) situation.

[hormy_83]

As for the box itself, there is no sound out of the HDMI jack.  So now im using component video with the optical going to my AV receiver and analog cords going to the tv.

Have you changed the setting on the box to tell it to use HDMI Audio?  I'm not positive to where it is but if you go through the menu there is an audio setting you've gotta change to HDMI.

[JMoran80]

yeah i've read in the book and heard from people on here who said theres supposed to be an audio output option that you should be able to switch from optical to hdmi, but i for some reason dont see it.  I see the video output option, but no audio.

[Paul S.]

Yay! My 2nd unit came in! now the wife can record her crap without interfering with my cool ass stuff!