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Started by Gregg Lengling, Friday Jan 12, 2007, 07:15:28 pm
Total Members Voted: 114
Quote from: LoadStar;37648Agreed, 200%.
Quote from: Mrtanner;38687The day I found I was eligible for Uverse, I called and ordered it. I have had it for less than 72 hours so I'm still getting used to it. I don't love the service yet, but I'm going to give it a two-month trial before deciding if I'll go back to TWC.I did not go to ATT for telephone, just television and internet.I do have to say this. The Uverse customer service has been exceptional. The installers were all very professional and treated my home better than I do. (e.g. They slipped paper booties over their shoes every time they walked in.) These are all ATT employees who have been through a lot of training. (Some were more knowledgeable than others.)I had to call customer service because of an audio/video sync issue. It took about ten minutes to resolve and the agent told me I'd be getting a $15 credit because of the inconvenience.
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