Official SA 8000HD DVR Thread

[gparris]

I got the same letter acknowledging my HD DVR wait for introduction "later this summer" with a free PPV movie, on them.

Hopefully, the bugs will be fixed and gone and done with very soon.
It was great to be acknowledged as a customer with a free movie and a thanks for waiting.

There have been many times I wanted to record HDNET or HBO HD (or both at the same time) and of course, couldn't.

Then there is that 4-box thing I have, 2 for each HDTV set  with one box for SD DVR and one HD box.

Ouch!

Thanks for the replies, mhz40 and TWC!:wave:

[Drummerboy]

Being called a "Valued Customer" makes me feel so...valued.  Well the free movie and the letter is a start.

[Paul S.]

Originally posted by Drummerboy
Being called a "Valued Customer" makes me feel so...valued.  Well the free movie and the letter is a start.

They think they can buy off the revolution?! HA!

[mrmike]

Hmm, no letter for me yet.  Maybe it'll be in the mailbox today.  Guess I'm not as valued as some

-MM
(Still not holding my breath)

[Marc G]

I got the letter, too. While I probably won't use the free movie (I haven't looked at the details, so don't know if it's transferable) I think this is good customer relations.

As soon as I have the HD-DVR I'll upgrade from basic. Maybe they should upgrade me for free until the box is ready!

[sp44again]

I was hoping they would also say that all channels will be digital when the HD DVR comes out.

[Joseph S]

These are the worst give aways. I got something like 5 free pay per views with my install yet they didn't offer a single movie in Widescreen OAR on any PPV channel for me to use them on.

[MDR]

Haven't rec'd the letter with the movie offer, but earlier this month I e-mailed them. I chided them about not responding to an earlier e-mail and said it was time to look into a HD-TIVO.
A customer rep. then called me apologizing and "guesstimated" an early to mid August rollout.
To mollify me and keep me in the fold, he lowered my Roadrunner to 29.95 for the next six months. Holding my breath waiting for the rollout. Still wouldn't mind getting a movie thrown in.

[Paul S.]

They said within the next 30 days, yesterday.

[Drummerboy]

Well I just talked to tech supp and here is the latest low down.  The SA 8000 HD that is currently planned for release will have the 160 GB hard drive providing 40 hours of recording.  It will also have the firewire port and the tech jokingly said "I can't tell you how to hook it up to a computer" which to me implies that the port will likely be active.  To me it sounded like this tech has seen the unit first hand.
And the planned release date... (dramatic pause)
late August, early September.  (dramatic music plays "DUN Dun duun").
So I hope Time Warner is printing their next batch of free movie coupons... :rolleyes:

[summerfun]

Used my free movie coupon last night. Thanks TWC, now lets get that DVR over here.

[gb4fan92]

After coming back from a weeks vacation I ripped open my letter from TWC truly expecting it to say "Come pick up your HD-DVR."
Disappointment:(  quickly set in. Oh well, guess I have to scan the movie selections to see whats on.

[shimmer11]

Who did everyone talk to regarding the free movie offer.  I have been on a waiting list @ the Mayfair mall kiosk since April.  Should I have talked with a TW CSR direct?

Thanks,

Andy

[summerfun]

I talked to a CSR on the phone and she put me on the waiting list. I would guess that was the list they used to mail out these letters.

I would call and confirm that you are indeed on the list. The person at the kiosk may have not put you in the system.

Also possible you got the letter and tossed it as junk mail. I did at first and fished it out of the trash after reading the fourm here and found out what was in the letter.

[gparris]

Some friends of mine who got cable because of the convenience of HD offerings and have waited for the HD DVR, got their letters and dug them out of the basket, too.:rolleyes:

Some have not got them at all, either and I have told them to contact TWC for updates and check waitiing list records.

This way, the list stays in place for all those thinking they are one and if not, get on one.
 
ME? I thought is was the letter asking me to pick one up, already!!!


Don't kick yourself, summerfun. At least you got a letter and one PPV free.