Official SA 8000HD DVR Thread

[The Law]

*sigh*.  I was hoping I would've been able to capture  Euro 2004 on inHD.  I've been watching some of the games - absolutely stunning PQ from Portugal - oh, well, me 3 Lions tanked anyhoo.  With anyluck, they'll show more replays in July and I can capture a game or two.

[gparris]

Originally posted by kjnorman
Yes I do, but $1000 is a lot of money so I am trying to think about this logically, and I would be willing to rehook up cable and try the TWC PVR for a while until the HD Tivo came down in price or something better came along.

However, this thing needs to be out soon.

Otherwise I am try to get some credits out of Directv to reduce the cost based on the fact that TWC has a HD PVR for (I read somewhere) something like $22 / month.

Kerry

Kerry! Guess What? The Circuit City Website shows the Directv HD-Tivo is in stock...!  

Got to get that wife of yours to buy it for you as it looks like the TWC HD DVR is not arriving any time soon...:mad:

TWC: FYI: If it is a tuner or sound problem that TWC is still having with the HD DVRs, well, wake up:
My SD DVR locks up, doesn't change channels and loses sound and I have to do a monthly reboot with BOTH DVRs!
So if that is all that is wrong with the HD versions, I am used to the SD versions doing it ...so get me an HD one and be done with it, TWC.!:rolleyes:  
I have done so much as hooked up a switched extension cord and used it with the power plug of the DVR so I can more conveniently "unplug" the darn thing to reboot it without crawling around the A/V cabinent to do so.

Kerry: You will have to have DIGITAL TWC service to get use of the DVR, as their website's info for DVR says "digital service required" and that is more than $22! (More like $47.95 for DigiPic 1000 plus $7.95/box and remote plus $5/DVR monthly) FYI.

[kjnorman]

Thanks for the CC info.

Trouble is is that I have had a few fights with my beloved already on the HD Tivo issue, and I must admit that there is not a lot of high def around at the moment to warrant it.

A 1000 dead presidents is still a lot just to record Six Feet Under in HD :eek:

I guess I'll have another fight tonight (if they are still available then) ..

[gparris]

These HD Tivos have 2 Directv HD/SD tuners and 2 OTA HD/SD tuners, right?
So tell her (if you are able) that you can record HD OTA channels like NBC, CBS, ABC, PBS and FOX (supposed to, from the other thread) especially since you're so close and therefore don't ever need cable HD.
Think about what you'll save in the long run without Directv and TWC billings - I know from my end, I did going with one provider only as it got a little pricey.:cool:
I have had to stop everything and watch HDNET on some nights simply because I couldn't record it and other nights when Showtime HD and HBO HD had something on at the same time and I couldn't record either and had to stop everything and watch at separate times to get the HD view.

She owes you from that 4:3 watching (almost) burn-in, right?
So get it and be done with it.

Just something(s)  to think about as us Milwaukeeland TWC customers wait for what is the biggest wait for HD DVRs than was ever expected.  

I have experienced what mhz40 says is going on with the HD DVRs with both of my SDs and you don't see me returning them unless they completely go out and so far so good.
I just have two of them, one for each set and use the extension cord with the on and off switch on it...the same one I used when my DirecTivo from Phillips would lock up a year or so ago.

[Detritus]

Originally posted by Joseph S

The info that came with my FW box states they don't intend to have DVR with FW and if someone requests FW they are to be told that they can't have the DVR.

Pretty stupid considering that most customers would want to use of their HD limited DVR for  5C enabled and  FW for non-5C OTA content. Would save them from getting pressured for 500GB HD DVR models.

Well, since they are getting so delayed, maybe they should sweeten the deal with FW?

I definitely don't understand why they would avoid FW on this. When somebody calls and asks for FW/IEEE1394, they could encourage them to get the DVR and would even make more money! Sheesh..

[gparris]

Really, it is approaching the middle of July now and the darn HD DVRs aren't out yet.

I have referrals I have set up to cable because of the HD DVR that was supposed to be out already long time ago and think I was lying to them about the delivery of summer-at-the-latest.
Many of them refuse to get a HD box and DVR box on principle alone and even though I do, I understand their reasoning.

I right now don't care if it is not Firewire equipped, has a 80 GB HD in it, you decide to exchange them as is or anything, just as long as I don't have to rent 2 boxes per set and hear complaints from folks I set up HT systems for because of TWC's problems, anymore.

One of my DVR boxes I wanted to record a Sci-Fi channel movie, decided it didn't want to really recording anything (it didn't  tune the channel) so I had to use my switched extension cord to reboot it half way through the so-called recording. Sounds like this is what the HD DVRs are doing-so does TWC have a systemwide problem with SA boxes?

A friend of mine tried to record two nights ago in a newly-cabled area like mine and found that the recording wasn't updated from her list automatically (record first-run only), so she deliberately did a manual recording for the two-hour show and only one hour recorded, like the DVR got tired and quit on her...it just isn't me...two failures in two days for two different homes with (hers is new) DVRs...what the heck is going on in TWC land with all the problems?
This morning I had sound failure and studdering on HBO on the DVR...after a reboot. Maybe TWC should recall the SA product all together and get a new vendor...this one sucks or TWC is trying to fix the problem with the HD DVRs (same model only with HD) and screwing up the SD models,too?!
:mad:

[yaderhey]

I was at Mayfair yesterday and I asked the dude at the TW kiosk when we can expect te HD DVR?  He said, "This year."

I asked if he could get more specific.  He said, "No."

Very nice, Time Warner.

Maybe next time they ask me to pay my bill, I'll let them know the check will be in the mail sometime in the next five months.

[Paul S.]

Originally posted by yaderhey
I was at Mayfair yesterday and I asked the dude at the TW kiosk when we can expect te HD DVR?  He said, "This year."

I asked if he could get more specific.  He said, "No."

Very nice, Time Warner.

Maybe next time they ask me to pay my bill, I'll let them know the check will be in the mail sometime in the next five months.

The problem in your argument is that you are obligated to pay your bill. They are not obligated to give you a HD-DVR.

I wait patiently.

[mhz40]

Originally posted by gparris
Maybe TWC should recall the SA product all together and get a new vendor...this one sucks or TWC is trying to fix the problem with the HD DVRs (same model only with HD) and screwing up the SD models,too?!
:mad:

Sorry to hear you are having problems.  The SD code has not changed.

[gparris]

Thanks anyway, mhz40....It just gets as frustrating rain fade on a satellite dish (Kerry) or when my old DirecTivo model would lock up for some reason or another a year ago when I had satellite.

My neighbour next to me says his (due to my referral) TWC DVR is doing fine, even though his kids use it like a microwave (all the time).
So maybe I will just exchange it at the local office for another one if it acts up once more, no questions asked, no extra charge, no lost service unlike satellite, (sorry, guys).

Nice to know the SD service isn't being affected with the HD DVR bug fixes...any idea at all about when its coming out ?
My cousins in Texas really enjoy the whole HD recording thing there and they have cable, too.

[Marc G]

Just wanted to chime in to express my tried patience, but more importanatly to state that despite being the bearer of bad news, mhz40 has always been supporting us and this forum and for that I thank you. You know that none of our frustration is directed at you, right? (Even when comments are made about TWC employees in general!)

:hug:

[borghe]

wow.. an awful lot of sattelite jabs in this thread...

*goes back to watching DVR'ed HD movies and sports*

[The Law]

What sort of problems are the other portions of the country seeing that have already use the HD PV/DVRs?  Is this being delayed because of issues that they are having the are trying to be fixed for rollouts elsewhere? or are we receiving a different platform that contains enhancements that they won't be getting?

Just curious...

[gyoung]

I received a letter in the mail today from Time Warner Cable regarding being contacted when HD-DVRs become available.  I believe I requested notification sometime in April.

The text of the letter is as follows:

Dear Valued Customer

Thank you for expressing interest in our High-Definition Digital Video Recorder (HD-DVR), which we plan to introduce later this summer.  Our HD-DVR will give you the ability to record live high definition television with just the press of a button.  Not to mention being able to stop, rewind and even pause live TV!

We have noted your interest in the HD-DVR, and we will promptly notify you by phone when your HD-DVR will be ready to pick up.

While you are waiting, we would like you to enjoy a free Movie on Demand on us, in appreciate for your patience.  With Digital Cable you have access to Movies on Demand.  Simply tune to channel 1000 and order a movie.  You can rewind, fast-forward and pause anytime during the movie.  Convenience and control, it's yours for 24 hours!  If you do not have Digital Cable, call us anytime 1-866-676-2200.

Time Warner Cable appreciates your business and interest in our new HD-DVR.  We will be in touch with you soon!

Jason Kuechenmeister
Sales & Marketing

Maybe this means that these are getting closer to release.

[mhz40]

Originally posted by The Law
What sort of problems are the other portions of the country seeing that have already use the HD PV/DVRs?  Is this being delayed because of issues that they are having the are trying to be fixed for rollouts elsewhere? or are we receiving a different platform that contains enhancements that they won't be getting?

Just curious...

The rollouts being held up are ones where cable systems are using Pioneer's application.  The SA version has been out there for awhile now.  You will be getting the same platform---running different code.  It's kind of like you are getting the exact same PC, but you will be running a different vendors web browser.