Charter HDTV

[Ron Pollitt]

For those of us who are out of the TWC area and are stuck with Charter Cable, below is some of the information that they have provided:

"We began offering HDTV service in the Madison/Janesville/Beloit areas in September. In order to receive HDTV service, you must have a high definition television. We are offering free installation of HDTV programming with a 30-day risk free guarantee! If, for any reason, you are not satisfied with the service and wish to discontinue HDTV within 30 days of installation, you may cancel your service and there will be no charge to downgrade services.

What does the customer need to receive HDTV?

1. HDTV set (The HDTV set or monitor must have a YPbPr component input and must support 1080i HD signals, Customer can refer to the owner's manual to determine if it supports a 1080i and if an adapter is needed. Note even if the set is a plasma set it must be a HD Plasma set)

2. HD-capable digital receiver (Charter's new High-Definition 5100 DCT)

3. Component video (RGB) cables and audio cables to connect this equipment, which are included in the Installation Kit, which is provided as part of the free installation.

What are the costs?

Charter High Definition Service™

High-Definition 5100 DCT $6.95
Local HD Broadcast Channels: NOT available in your area. We do not know when these channels will be available in your HD channel lineup.

HD Tier for $3.99, which includes:
HD Net ch 770
HD Net Movies ch 771

(this service is optional but provides the customers much more HD programming on a regular basis)

HBO HDTV ch 777
Showtime HDTV ch 778
No extra charge for HBO or Showtime when customers subscribe to Digital HBO or to Digital Showtime and subscribe to the Charter High Definition Service

If you are interested in signing up for HDTV and taking advantage of our free installation and risk-free 30 day guarantee, please contact us. Our phone number is 1-800-581-0081. A representative is available to assist you 24 hours a day, 7 days a week.
 
Thank you for choosing Charter Communications."

Any comments from the Tech-heads or others already using Charter would be appreciated.
Thanks
Ron

[Bent_MG]

Ron:

I had Charter's HD service installed a couple of months back, and it's been working as advartised. Not a whole lot of channels, but I ended up getting the service free until the end of the year due to my early adopter status. The dct is a nicer, more modern version of the DCT that Charter uses. with the same menus, but with component out, and much faster channel changes. Hopefully they'll add locals soon.