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3100 HD box keeps resetting

Started by SugarRay, Tuesday Feb 18, 2003, 09:07:33 PM

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SugarRay

I have had the TWC 3100 HD box and lately it has been resetting/rebooting.  My picutre goes blank and then the box shuts off.  When I turn it back on, I get a message to say please wait and I can see the box rebooting on the screen.  Anybody else with this problem/issue?

kermtfrg

I used to get this all the time when I was flipping thru the channels.  Since I got the HD box, it only happens maybe once a month or less.  

I would suggest a new box.

brewtownska

I had the same problem with the 3100HD box resetting over the weekend when the NBA all-star game was on 503, but it was only when they were broadcasting the color bars.  It probably reset about 5 times that weekend.  Otherwise, I might see the box reset when I'm watching it maybe once a month.  I don't know exactly what causes it (if Microsoft had its hands on anything inside, that's probably a good possibility ;) ).  It must be either an internal error, or maybe the head-end at TWC is able to send out a signal that resets it if a new software patch needs to be installed.  It's my understanding that all those upgrades happen over the cable line automatically.
Mike B.
Sony 52W4100 LCD
Dish Network w/722 DVR
PS3, Xbox 360, Wii

Skipjack

I've only caught my doing it once.  If these are updates, why isn't TWC running these things at 2 am during off peak viewing?

brewtownska: You wouldn't happen to be an Invaders fan, would you? :)