Milwaukee HDTV User Group

It was really sluggish when I first turned on the box but it's back to normal now.

Free Epix from 9/10 - 9/14

Quote from: Jack 1000;59970Did you call in to report the search issue?  No problems with the legacy SA-8300HDC here.  What happens when you try a search?  

I didn't call in to report the search issue. I know how that call would go, they'd reboot the box, that wouldn't work and then they'd schedule a tech. The tech would come out an want to swap out the box. I don't really have the time or the patience to go through the frustration of dealing with that again. Especially when I know it's not a box issue. I even told the person at the TWC direct forums that others were having the same issue, it didn't matter, he suggested a box swap.  

My search is working now. What was happening was, I'd press the B button and there'd be a delay of twenty seconds or so before either the unavailable message popped up or nothing at all would happen.

I give up, it's not working this morning. :bang:

Is the Search function totally not working for you too? I press the B button and there's a delay of maybe twenty seconds before the unavailable message pops up.

I noticed the cover art for recorded shows isn't there anymore either.

I'm relieved to know it's not just me having these issues.

I've been in contact with someone at the TWC Direct forums. He sent an update to my box, it rebooted and the search still doesn't work. His suggestion? Take the box in and swap it out. I don't think it's the box, the problem didn't start until one of the reboots overnight. I'm hoping it'll resolve itself, like the hard drive space issue awhile back.

Update:

How about that, the Search started working again this afternoon. I'll never understand why TWC is so hesitant to admit there might be an issue on their end and that the first thing they always suggest is swapping out the box. Is it ever a box issue?

Back when I was having signal issues, if I would have listened to every tech that came here, I would have gone through six boxes, none of which would have resolved my problem. Six different techs, that's how many it took before a competent one came and figured out my problem.

Since the last reboot, my box has been sluggish at times. Pressing the B button doesn't bring up the search, pressing the Guide button sometimes works.

How can the search be unavailable? They really screwed something up.

That sounds like the same problem I was having.

Quote from: Jack 1000;59958My box has rebooted the last two nights between I think 1-3am.  Probably a prep for a new feature or software patch.  I still have the SA-8300HC.  Considering what I have heard about the new search, I never thought I would say this, but it seems the old one was better.  In the sense of being easier to use.

My box rebooted two night in a row also.

I don't care for the new search. I also liked it when the B button brought up other instances of the currently viewed program.

My box rebooted last night, I don't see anything new.

The search really stinks. I did a search for a particular show that I know airs frequently and the search results only showed three occurrences of the show. I checked the channel guide and there it was, at least three totally different episodes from the search results.

Quote from: Jack 1000;59954We had some Intermittent problems with TWC Internet two days ago,

I've been having issues for the last few days, what kinds of things were you experiencing?

Is it just me or is channel 900 empty? It used to be MTV and VH1 programming and videos? The channel and the menus are there but there isn't any shows or videos.

Quote from: Jack 1000;59921A poster at AVS had a huge rant about the "update" here,

I know that the "B" search no longer starts on the show being watched or viewed, but are the other things as bad as this, or is there something wrong with his box or signal?  I had suggested a cold reboot to get the blue info bar back:

Jack

He might have something wrong with his box or signal, in regards to shows not recording. Other then that, they are pretty spot on with the rant.

I'm moving in a few months and probably won't be going with TWC.

Quote from: Jack 1000;59916Does the new update force you back to Title Search every time unless you change it?  

Honestly, I've never done a search other then by title, so I don't know.

Had an update last night, I now have the new DVR menu. Seems like a lot more clicks to do things, such as deleting a show or just getting program information. The series manager doesn't give an option to record at a specific time, at least not for previously set up series. It appears you have to delete and reschedule the series if you want to change the recording time.

Also, hitting the B button from the DVR menu used to bring up other showings of the program, it doesn't do that anymore, it just goes to the top of the search page.

Quote from: Talos4;59907Unfortunately I do not believe there is a way to do that. I've tried several times to set it up changing all kinds of settings.

That's odd, that option should be there when you set the recording. Is there a subcategory for Series Recordings under Settings?