Milwaukee HDTV User Group

HDTV Forums => Milwaukee HDTV Recorders & Players => Topic started by: Mark Strube on Sunday Feb 27, 2005, 05:10:40 PM

Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Feb 27, 2005, 05:10:40 PM
I just picked up the new box this morning. Some notes: the component video output is much, much sharper. Program access and channel changing is also much quicker. Very cool search feature: if you go into the guide and hit C to search by title, you can actually TYPE IN keywords (movies, shows, actors, directors) or titles and it'll come up with a list of names, you choose the name you're looking for, and it'll list every show with that person, director, title, etc. VERY cool and useful. Much quicker than scrolling thru a list of shows. I haven't been able to test the HDMI yet, a cable is on its way. S-video output is always active, no need to switch to SD mode. I'd assume composite output is also always active.
Title: Official SA 8300HD DVR Users Thread
Post by: LuckySe7ens on Monday Feb 28, 2005, 01:10:59 PM
I called them today, and they said that this box is still in testing, and that there is no way I can order one.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Feb 28, 2005, 02:13:35 PM
Call the local Mayfair store at 1-866-892-6007 and ask if they have any left. (This is different from the standard customer service number, this goes straight to the store. Customer service never knows what's in stock at what stores.) I picked mine up this morning around 10:30, although I think it might've been one of the last ones that they got in the latest shipment.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Monday Feb 28, 2005, 05:22:47 PM
Ooooo! Does DVI out work?
Title: Official SA 8300HD DVR Users Thread
Post by: JOHN GRY on Monday Feb 28, 2005, 05:36:51 PM
Got mine today in Kenosha, Racine store didn't have them yet. I had to go through customer service becuase they were not being released  to public yet.

John
Title: Official SA 8300HD DVR Users Thread
Post by: LuckySe7ens on Monday Feb 28, 2005, 06:06:16 PM
So, I went to the billing office, after being told on the phone that they didnt have any.  Got there, and asked if she had any of the 8300HDs, to which she replied no.  And then she handed me a box with "8300HD" printed in big letters on the side.  I just grinned.  Hope this works better than the 8000HD
Title: Official SA 8300HD DVR Users Thread
Post by: louisd13 on Monday Feb 28, 2005, 07:36:37 PM
A question for you JOHN GRY or Mark Strube or anybody else that has the 8300 already.  Does it output SD and HD at the same time?  The reason I am asking is because I feed 2 TV's with my 8000, 1 HD 1 SD and it is a pain when I have to run downstairs to switch the box to SD when I want to watch my SD TV (which is upstairs).  I still don't know why TWC doesn't have both outputs (HD and SD) active at the same time, but hopefully somebody will tell me that this problem is solved with the 8300!  One more question.  What kind of SD outputs does the 8300 in this area have (Coax, Composite, S-Vid)?  Just curious for the same reason as above.  Thanks.
Title: Official SA 8300HD DVR Users Thread
Post by: RS922 on Monday Feb 28, 2005, 08:30:37 PM
The 8300 HD has composite and component outputs that are active at the same time.  The RF out is active at all times as well.    Not sure if the s-video output is active at all times, but I would expect that to be the case.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Monday Feb 28, 2005, 08:38:55 PM
Yes, the 8300 does include active down-converted RF and composite outputs.  Not sure about Y/C.
The 8300 is built on a slightly different hardware platform, but it does not use different firmware.  Therefore lingering issues on the 8000 will not be 'fixed' by swapping your 8000 hardware.
Unless you need down conversion on RF or composite or require an HDMI interface, I suggest you hold off for now.  So louisd13 could benefit from a new DVR.  Besides, IMO, the new box is uglier than the original... if that's even possible. :o
There are not hundreds of these things out there.  You will simply frustrate yourself if you rip your gear out and head for the nearest customer service center for a swap.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Feb 28, 2005, 09:31:38 PM
Well, I for one am happier with the new box. It operates a lot smoother, and the better picture quality is simply a joy. It finally matches up with the great PQ of the Pioneer HD boxes, it's unbelievable how soft the 8000HD makes the picture. Also, yes, S-video is active at all times. I will be able to test HDMI out in a few days, the HDMI -> DVI cable is on order. I'll let you guys know how it goes.

About composite video: When you configure the box in SD mode, the Y/V connector acts as a normal Video connector, just like on the 8000... however, just like with the 8000, the method for putting it into SD mode that's listed in the manual does not work, and the old CH+ VOL- trick no longer works. SO, there's no method that I'm aware of to put it into SD mode yet... but S-video and RF are always active (and in SD of course), so that should be good for most people.

Ugly? I prefer beefy. Your friends look at it... now THAT'S a box that DOES something IMPORTANT!  :D
I also prefer the less wide but slightly thicker form factor better... the 8000 had to sit with a DVD player on top of it, and that's always risky, now this one can more easily be the top item in the tower of electronics for better cooling.
Title: Official SA 8300HD DVR Users Thread
Post by: LuckySe7ens on Monday Feb 28, 2005, 09:39:56 PM
For one, I'm enjoying the free Showtime, Cinemax, TMC, and Starz.

and the quality, much better
Title: Official SA 8300HD DVR Users Thread
Post by: LuckySe7ens on Monday Feb 28, 2005, 10:07:08 PM
I'm ready to goto the dish....

"Your digital cable service has been disconnected.  Please call your cable operator for assistance...."

This is total bullsh**

I get a new box, cause the two previous ones failed, and then I get some sorta message about my digital cable getting disconnected after having it for less than 5 hours.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Feb 28, 2005, 10:58:16 PM
Heh... chill... this probably has something to do with the service maintenence I mentioned in this thread: http://www.milwaukeehdtv.org/forums/showthread.php?t=4885

Simply call customer service and let them know, all they have to do is reset your box. This is a common ocurrence when swapping or getting new boxes.

On another note, I'm guessing that firewire still isn't active since it's using the same firmware... correct? Although, HDMI is active... so who knows.
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Tuesday Mar 01, 2005, 10:53:40 AM
I wonder if this is finally worth trading my cable card for, since it is a DVR that uses DVI/HDMI...

Of course, I still wouldn't be able to record Smallville in HD, since TW still does not have channel 18 in HD...  :mad:
Title: Dumb question
Post by: yaderhey on Tuesday Mar 01, 2005, 11:29:14 AM
I think I know the answer to this, but will I lose all the shows I've recorded when I switch to the new box? Is there any way to transfer them?

Is it worth making a switch? My biggest beef with the 8000 is how jumpy the picture can get in HD. Is that fixed? Will my $100 DVI cable work?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Mar 01, 2005, 03:28:30 PM
You'll lose all your shows and series recording settings... so catch up on everything before you trade it in. From what I've seen, pretty much all the major glitches are fixed. As long as you have a good signal (no errors on non-DVR boxes) this should perform close to flawless. Although, there's no guarantee, as with any new technology.

The 8300HD is HDMI, so you'll be able to use it if that's an HDMI cable, or an HDMI -> DVI cable, depending on what connector your tv has. $100? Try eBay. I have an HDMI -> DVI cable on its way for $10 (and that's including shipping). And yes, they work, I got a DVI cable for the same price, works like a charm.
Title: Official SA 8300HD DVR Users Thread
Post by: yaderhey on Tuesday Mar 01, 2005, 03:42:46 PM
Thanks for the quick reply.  I just picked mine up from the MLK Time Warner office.

Damn, that company is clueless. First, the rep at Mayfair told me the unit has twice the storage (apparently untrue).  Then the customer service rep on the phone told me the units are not available and are in "taste testing mode" (her words, not mine).  Finally at the MLK office, the woman told me that the unit is exactly the same, but smaller, and doesn't have DVI.

Opening it up, I see that new port, so I may buy that converter on eBay.  Now my real question ... when I had the first TW box, my DVI cable (yes, it was $100 at Best Buy) made switching channels a two-second operation.  It was painfully slow.  Will that be the same situation with the new box and DVI?  Is their a difference in PQ between component and this new-fangled DVI thing?  I couldn't tell the difference last time, except for in the speed of changing channels.

Thanks.

--Andy
Title: HDMI > DVI cable
Post by: shimmer11 on Tuesday Mar 01, 2005, 04:25:09 PM
Mark, which type of HDMI > DVI cable do I choose?  Female, male etc?  Which ebay seller did you buy from, if everything works out I may look into buying from them also.

Andy
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Mar 01, 2005, 04:49:18 PM
I couldn't tell you about channel changing speed or picture quality, since my cable is still on its way in the mail. However, I would assume it shouldn't change any speeds. That's part of the reason the Pioneer HD boxes aren't recommended, and the Scientific Atlanta are.

Shimmer11, you'll need a HDMI Male to DVI-D Male cable. (This is assuming your tv has a DVI port and not an HDMI port.)

This is the seller I bought from... however I HAVEN'T received the cable yet, but I'm confident it will work just fine. (I'll let you guys know.)

http://search.ebay.com/hdmi_W0QQsofocusZbsQQsbrftogZ1QQfrppZ25QQfromZR10QQsacatZ-1QQcatrefZC6QQftrtZ1QQftrvZ1QQsadisZ200QQsellerZ1QQsassZauction4pcQQfsopZ3QQfsooZ1QQcoactionZcompareQQcopagenumZ1QQcoentrypageZsearch
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Tuesday Mar 01, 2005, 05:00:14 PM
HDMI->DVI cables can be found at pacificcable.com 28 for the adapter, or 32 for the hdmi/dvi cable.


Never spend 100 for a dvi cable! There are better quality cables for much cheaper than Monster!!!!
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Tuesday Mar 01, 2005, 05:03:19 PM
Quote from: Mark Strubehttp://search.ebay.com/_W0QQfgtpZ1QQfrppZ25QQsassZauction4pc


Looks good to me!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Mar 01, 2005, 05:11:57 PM
Quote from: Andrew GrallOf course, I still wouldn't be able to record Smallville in HD, since TW still does not have channel 18 in HD...  :mad:

They're currently up to season 2 on HDNet. I never watched it before so this is my chance to catch it from the beginning... and in HD!  :rock:

I modified my link above to show only the HDMI cables from that seller (since they're selling hundreds of other items). Here it is again:
http://search.ebay.com/hdmi_W0QQsofocusZbsQQsbrftogZ1QQfrppZ25QQfromZR10QQsacatZ-1QQcatrefZC6QQftrtZ1QQftrvZ1QQsadisZ200QQsellerZ1QQsassZauction4pcQQfsopZ3QQfsooZ1QQcoactionZcompareQQcopagenumZ1QQcoentrypageZsearch
Title: Official SA 8300HD DVR Users Thread
Post by: summerfun on Wednesday Mar 02, 2005, 02:37:19 PM
Just picked up my 8300 at Mayfair mall. Not sure if the PQ is better, but I LOVE the new search function in the menu. Channels seem to change faster as well. I am going to hook up both the 8000 and 8300 side by side to check on the PQ for sure. I will post my findings.

The live S-video output will be nice when I want to make a tape of something as well, but I don't do that very often.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 02, 2005, 05:58:05 PM
I can tell you from experience that the PQ is MUCH better. At one point I went from the 8000HD -> Pioneer HD -> 8000HD... when I went back to the 8000HD, the picture was SO much softer I almost dumped it, but it was still worth it to be able to record in HD. Now the 8300 is just as good as that Pioneer was... the PQ was a big problem for me so I'm glad they corrected that.
Title: Official SA 8300HD DVR Users Thread
Post by: LuckySe7ens on Thursday Mar 03, 2005, 01:57:04 AM
Quote from: Mark StrubeHeh... chill... this probably has something to do with the service maintenence I mentioned in this thread: http://www.milwaukeehdtv.org/forums/showthread.php?t=4885

Simply call customer service and let them know, all they have to do is reset your box. This is a common ocurrence when swapping or getting new boxes.

I guess if its a common occurance, then they should make it a non-common occurance.  If the 8300 hadn't worked so well, I'd be switching to sat.  The 8000 was junk.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 03, 2005, 07:22:50 AM
The problem was fixed pretty quicky, correct? If you had gone to satellite I'm sure you'd switch back to cable when it goes out for an hour in a bad rainstorm, right? Every [new] technology will have its issues, these boxes especially... you can't be so reactionary with something like this.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Thursday Mar 03, 2005, 07:36:25 AM
Is there a way to see a pic of the backside of this baby?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 03, 2005, 08:01:17 AM
If nobody beats me to it, I'll snap a picture of it when I need to install my HDMI cable in a day or two. I'd do it sooner but it's kind of a hassle to hook/unhook everything.
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Thursday Mar 03, 2005, 11:04:34 AM
See if this works.

linky (http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4003986.pdf)
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Thursday Mar 03, 2005, 11:07:55 AM
What I want to know is if the SATA connection works.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 03, 2005, 11:25:21 AM
Thanks sp44! Here's an image of the back from his link:
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Thursday Mar 03, 2005, 12:11:25 PM
Quote from: sp44againSee if this works.

linky (http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4003986.pdf)

Thanks for the link.
Title: External Hard Drive
Post by: oz on Thursday Mar 03, 2005, 03:05:29 PM
Anyone try this yet?
Title: Official SA 8300HD DVR Users Thread
Post by: Joseph S on Thursday Mar 03, 2005, 03:37:28 PM
Another vote for:

1)Does HDMI->DVI work with HDCP displays?
2)Do the firewire ports work?
3)Does the SATA port work?
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Thursday Mar 03, 2005, 04:45:58 PM
So...when will these be available for everyone?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 03, 2005, 04:48:47 PM
No idea... like I've said, call the Mayfair store (1-866-892-6007), ask if they have any available, if not, ask when they're getting a new shipment. I'd recommend calling right before you're planning on leaving to go to the store. They tend to disappear pretty quickly.
Title: Official SA 8300HD DVR Users Thread
Post by: wireblsam on Friday Mar 04, 2005, 09:56:15 AM
Picked mine up from Mayfair yesterday at lunch.  They couldn't activate the box because they were having systems problems.  Hooked it up at home and everything worked great except for the HD tier (530, 545-548).

Channel switching much improved over the 8000, and picture quality was slightly better on the analog channels.
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Friday Mar 04, 2005, 10:11:01 AM
If I decide to pick up this box, what is the most economical package to do so?

I currently have DigiPic 1000 with cablecard and the HD Tier -

I used to have Digital Access with the Pioneer HD receiver until I got a TV with cablecard.  I never watch channels in the 100 range...

I want to keep prices down... I already feel like I am paying too much at ~$111/mo for Earthlink cable and cable TV.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Mar 04, 2005, 11:15:38 AM
Well, first I'd switch to Road Runner... I used to have EarthLink but then I found out if I switch to RR, it's $34.95/mo for a year, and then $40/mo after that since we have digipic 2000. (you don't need dp2000 to get the 34.95 deal)

As far as I know, this is the most economical you can get:

DIGIPiC 1000 - $49.95
HD Package - $6.95
Digital Box - $7.95
HD DVR - $6.95
Road Runner - $34.95

TOTAL: $106.75 + taxes
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Mar 04, 2005, 03:09:41 PM
I just got my cable in the mail today. HDMI -> DVI-D (w/HDCP) works beautifully. There is no slow-down in the channel changing, like some were worried about. Also, it does scale the image to whatever format you like (480i, 480p, 720p, 1080i), unlike the Pioneer box's DVI output.

I'm not able to test the firewire or sata ports at the moment, so someone else will have to test that out for us.  :)

Another feature I've forgotten to mention... you can also stretch/zoom HD (16:9) channels. This would be useful is something is "pillarboxed."
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Friday Mar 04, 2005, 08:29:29 PM
Quote from: Mark StrubeI just got my cable in the mail today. HDMI -> DVI-D (w/HDCP) works beautifully. There is no slow-down in the channel changing, like some were worried about. Also, it does scale the image to whatever format you like (480i, 480p, 720p, 1080i), unlike the Pioneer box's DVI output.

I'm not able to test the firewire or sata ports at the moment, so someone else will have to test that out for us.  :)

Another feature I've forgotten to mention... you can also stretch/zoom HD (16:9) channels. This would be useful is something is "pillarboxed."


Awesome news! I just ordered a 6ft'er! :) Maybe I'll just go see if they have a box while I'm out and about tomarrow and hold onto to box boxes until I get the cable  :guitar:
Title: Official SA 8300HD DVR Users Thread
Post by: Snard on Friday Mar 04, 2005, 08:31:21 PM
Quote from: ozAnyone try this yet?
Not yet - don't have a SATA external drive.

I did trade in my 8000HD for an 8300HD tonight, and it's up and running & working nicely. My unit doesn't have the Firewire connectors on the back; does anyone else's?

The next question to ask with the external drive is: if I let the 8300HD record a program to the drive, can I then connect the drive to my computer and extract the program? (I guess it's time to head over to AVSForum, because if anyone's done this, I'm sure someone there has.)
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Friday Mar 04, 2005, 08:34:01 PM
Quote from: Mark StrubeAlso, it does scale the image to whatever format you like (480i, 480p, 720p, 1080i), unlike the Pioneer box's DVI output.



Thats even better news. My Sony likes to take 720p and downconvert it to 480p.

Is there a sequence of #'s to hit to get that menu, or is it in the manual? {fart}
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Mar 04, 2005, 08:40:37 PM
Quote from: Paul S.Is there a sequence of #'s to hit to get that menu, or is it in the manual? {fart}

It's simply in the main settings, just like with the 8000 model. You tell it which formats you'd like it to put thru. For example, I selected 1080i and 720p... so it passes thru 1080i and 720p just how they are, and upscales 480p and 480i to 720p.

Your Sony donconverts 720p to 480p?? Why would it do that? How would I find out if mine is doing that?  :confused:
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Mar 05, 2005, 06:51:52 AM
Quote from: Mark StrubeIt's simply in the main settings, just like with the 8000 model. You tell it which formats you'd like it to put thru. For example, I selected 1080i and 720p... so it passes thru 1080i and 720p just how they are, and upscales 480p and 480i to 720p.

Your Sony donconverts 720p to 480p?? Why would it do that? How would I find out if mine is doing that?  :confused:

You might be able to display all formats as they are. The 510's all downconvert 720p (there is no 720p for the 510). 1080i is the native for me.


You might want to check the SPot. An easier way is to check you set yourself with each signal  ;)
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Saturday Mar 05, 2005, 11:02:44 AM
Quote from: Mark StrubeWell, first I'd switch to Road Runner... I used to have EarthLink but then I found out if I switch to RR, it's $34.95/mo for a year, and then $40/mo after that since we have digipic 2000. (you don't need dp2000 to get the 34.95 deal)

As far as I know, this is the most economical you can get:

DIGIPiC 1000 - $49.95
HD Package - $6.95
Digital Box - $7.95
HD DVR - $6.95
Road Runner - $34.95

TOTAL: $106.75 + taxes

Hmmm... That's what I was afraid of... My wife and I both use our earthlink e-mail accounts, so it would kind of suck for us to change.

Thanks for the advice though.

Would you know, by chance the price of Digital Access?  Would that change the price of the DVR?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Mar 05, 2005, 11:09:11 AM
Actually, when I called Earthlink to cancel the service, they asked if I'd like to keep my Earthlink email... so it may not be a problem!  :wave:  (Or heck, switch to Gmail like the rest of the world! I'll send ya a couple invites if you like  :D )

I'm pretty sure you need a Digipic plan to get the HD package (the wonders of tiered service plans). However, I'm not sure if you need a Digipic plan to get just the DVR.
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Saturday Mar 05, 2005, 11:15:53 AM
Quote from: Mark StrubeActually, when I called Earthlink to cancel the service, they asked if I'd like to keep my Earthlink email... so it may not be a problem!  :wave:  (Or heck, switch to Gmail like the rest of the world! I'll send ya a couple invites if you like  :D )

I'm pretty sure you need a Digipic plan to get the HD package (the wonders of tierd service plans). However, I'm not sure if you need a Digipic plan to get just the DVR.

Already have gmail... But we have been primarily using the Earthlink ones.  Just seems more "professional".

I bet Earthlink charges like $9.99/mo to keep just e-mail.

Actually, I used to have Digital Access and the HD package, so it's possible.  I suppose I could call and check on the pricing, or maybe just stop in to the Mayfair office sometime.  If I am switching out the cablecard for a DVR, can I return the cablecard myself or does someone need to "uninstall" it for me?

Does the vendor you guys are using sell straight HDMI cables too?  My TV has HDMI inputs.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Mar 05, 2005, 11:23:08 AM
Ahh ok I didn't know... "technically" you're supposed to have a Digipic plan to get the HD package, but I know they make special deals all the time. No idea if Earthlink wanted to charge me to keep my email, although I got the impression that they were going to do it for free. I said no because I never really used the account anyways.

I would assume you could easily return the cable card to the office... you can do that with a cable box or cable modem (I even did it with my Earthlink modem) so I don't see why you couldn't with a card, but I suppose it's always safe to check.

Here's a different seller (but with great feedback) selling straight HDMI cables:
http://search.ebay.com/hdmi-dvi_W0QQsofocusZbsQQsbrftogZ1QQcatrefZC6QQfrppZ50QQsorefinesearchZ1QQfromZR10QQsofindtypeZ15QQsatitleZhdmiQ20-dviQQsacatZ-1QQcatrefZC6QQftrtZ1QQftrvZ1QQsadisZ200QQfposZ53122QQsellerZ1QQsassZmashy76QQfsopZ3QQfsooZ1QQcoactionZcompareQQcopagenumZ1QQcoentrypageZsearch
That's a link that will display just the straight HDMI cables from only that seller (filtered out all the DVI & other cables using the search).
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Mar 05, 2005, 08:18:09 PM
Got my box today, just waiting on the cable to set it up and see! I like the new store they have there at Mayfair. I think they could use a few more LG sets lmao!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Mar 06, 2005, 12:24:59 AM
The new store is great... it's the annoying problems that come with the new locale that bug me... the terrible parking and long walk in for example (sucks if it's bad weather and you're carring a couple boxes all the way thru the parking lot heh).
Title: Good for you!
Post by: gparris on Sunday Mar 06, 2005, 08:58:44 AM
Quote from: Paul S.Got my box today, just waiting on the cable to set it up and see! I like the new store they have there at Mayfair. I think they could use a few more LG sets lmao!

Since they introduced the 8000HD you have been wanting the HDMI/DVI active in the DVR boxes and now since the 8300HD is, I was waiting for you to change your signature pending your success with this new box.
Afterall, your HDTV was calibrated (by the best) using that port and now, you get hopefully what you want. :cool:
Advise us as to how it works for you and any other features you like about it  and change your signature....thanks! :wave:
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Sunday Mar 06, 2005, 10:57:48 AM
Quote from: gparrisSince they introduced the 8000HD you have been wanting the HDMI/DVI active in the DVR boxes and now since the 8300HD is, I was waiting for you to change your signature pending your success with this new box.
Afterall, your HDTV was calibrated (by the best) using that port and now, you get hopefully what you want. :cool:
Advise us as to how it works for you and any other features you like about it  and change your signature....thanks! :wave:


Who are you, the Sig Police?  :rofl:


I'll change it as soon as I can use it- I'll probally won't get the cable for a few more days (I just ordered it on Sat). I can't wait to use this damn thing!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Mar 06, 2005, 11:56:46 AM
I'm really interested to know if you notice a difference in PQ, since you're going directly from the pioneer dvi to the new dvr dvi.
Title: Heck, no...
Post by: gparris on Sunday Mar 06, 2005, 01:23:12 PM
Quote from: Paul S.Who are you, the Sig Police?  :rofl:


I'll change it as soon as I can use it- I'll probally won't get the cable for a few more days (I just ordered it on Sat). I can't wait to use this damn thing!

Ha Ha, Paul S....no police here, just curious because you were seemed to want that interface due to your set's  good calibration, originally and I thought you already had your cabling since you have been pushing the site to buy them on. :D

I am sure that Mark Strube and I certainly would appreciate your input on the connections and feel on the newest box from TWC.

Thanks in advance!  :wave:
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Sunday Mar 06, 2005, 01:54:37 PM
Quote from: gparrisHa Ha, Paul S....no police here, just curious because you were seemed to want that interface due to your set's  good calibration, originally and I thought you already had your cabling since you have been pushing the site to buy them on. :D

I am sure that Mark Strube and I certainly would appreciate your input on the connections and feel on the newest box from TWC.

Thanks in advance!  :wave:



Youse guys will be the foist to know!
Title: DVI Does Not Necessarily Mean A Better Picture
Post by: dicktwi on Sunday Mar 06, 2005, 04:44:45 PM
Quote from: Mark StrubeI just got my cable in the mail today. HDMI -> DVI-D (w/HDCP) works beautifully. ......
I too was curious to try the DVI input on my tv with the 8300 so I went and bought an expensive Monster HDMI/DVI cable to try it out.  As Mark said, it worked beautifully.  But...after comparing component video vs dvi video on many channels, I came to the same conclusion as many others on the AVS forums, namely that, with the Sony LCD WEGA sets, there is no discernible difference in video quality between component and dvi.  If someone can see a difference then it's too insignificant for me to spend the money for a dvi cable.  I'm returning the cable tomorrow.
Oh...I found that the component, dvi and S-video outputs are all active at the same time and the coax digital out to my receiver was still outputting DD 5.1.
Dick Teschendorf
Sony Grand WEGA 60" LCD Rear-Projection HDTV KF-60WE610
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Mar 06, 2005, 05:23:01 PM
Quote from: dicktwiIf someone can see a difference then it's too insignificant for me to spend the money for a dvi cable.  I'm returning the cable tomorrow.
....
Oh...I found that the component, dvi and S-video outputs are all active at the same time...

First of all, we've mentioned this price issue several times, which is why myself and others have provided links to much more reasonably-priced cables. Personally, since I would like to hook up my DVD player and Xbox thru component, and since I only have 2 component ports on my tv, using the DVI just makes sense. And compared to the component, I've noticed a thin barely-noticeable amount of analog noise is no longer there. While it's probably not always noticeable, I like going for the best quality possible... within budget & reason.

Secondly, I've also mentioned, earlier in this exact thread nontheless, that all the ports are active at the same time... next time please read these threads more thorougly, that would avoid all this repeated information (and possibly avoid wasting gobs of money on DVI cable... good luck returning it if it's not defective, guess it depends where you bought it).
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Sunday Mar 06, 2005, 08:12:50 PM
HDTV Milwaukee Smackdown! :D
Title: Official SA 8300HD DVR Users Thread
Post by: Joseph S on Sunday Mar 06, 2005, 08:31:22 PM
Cough http://bluejeanscable.com cough. :)
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Tuesday Mar 08, 2005, 01:47:13 PM
If I use the HDMI output will I need to still use component cabled for the channels 1 -99, or will the HDMI work for all channels?
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Tuesday Mar 08, 2005, 01:54:07 PM
It should work for all the channels.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Mar 08, 2005, 02:13:42 PM
Yes, HDMI works for all channels, races, creeds, and sexual preferences.  :rofl:
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Wednesday Mar 09, 2005, 10:23:44 AM
My HDMI cable that I order for $25 was waiting for me when I got home last night, so I was able to hook-up the SA8300, I currently had the SA800.  I can confirm from an earlier post that the SD channels are much better with the SA8300 than with the SA800.  Another thing I noticed is the audio, with the 8000 the volume on my tv was normally at 17 - 20 with the digital/HD channels and 32 -35 with the SD channels.  When I used my surround system the volume was set at 27 - 30 for the digital/HD channels and I never used it for SD channels.  With the 8300 the volume was set to 5 - 7 on the digital/HD channels and 8 - 10 on the SD channels, with the surround the vloume was set to 15 - 18.  

Overall my first impressions of this box are very good, much better than the 8000, if my opinion changes over the next few days of using it I will update.  But for now it gets 2 thumbs-up!
Title: Great Box
Post by: mitzymoo on Wednesday Mar 09, 2005, 04:50:39 PM
Just thought id chime in sa8300 have had no problems. Just hooked up my new hdmi cable and its great slight noticable diffrence over component video. Mark Racine, wi Buy the way only paid 15.00 for the six foot hdmi to dvi cable online monster cable? who! :wave:  :wave:
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Wednesday Mar 09, 2005, 09:34:36 PM
Quote from: mitzymooJust thought id chime in sa8300 have had no problems. Just hooked up my new hdmi cable and its great slight noticable diffrence over component video. Mark Racine, wi Buy the way only paid 15.00 for the six foot hdmi to dvi cable online monster cable? who! :wave:  :wave:


Eh? :confused:
Title: Official SA 8300HD DVR Users Thread
Post by: tbest1797 on Friday Mar 11, 2005, 04:27:40 AM
Quote from: JOHN GRYGot mine today in Kenosha, Racine store didn't have them yet. I had to go through customer service becuase they were not being released  to public yet.

John

So how exactly did you go about getting your hands on the 8300 if they're "not released to the public."  I'm in Racine and would like to get my hands on one.

Tom

Hitachi 60VS810
Denon 2910
Denon 2805
SA 8000HD DVR
Title: Official SA 8300HD DVR Users Thread
Post by: Snard on Friday Mar 11, 2005, 07:52:16 AM
Quote from: tbest1797So how exactly did you go about getting your hands on the 8300 if they're "not released to the public."  I'm in Racine and would like to get my hands on one.

Tom

Hitachi 60VS810
Denon 2910
Denon 2805
SA 8000HD DVR

They're certainly available at the Mayfair Mall store - I took my old SA8000 in, and they happily swapped it for an 8300. You keep your old remote control and component cables; all they need for the exchange is the unit and its power cord.
Title: !!!!!!!!!!!
Post by: Paul S. on Friday Mar 11, 2005, 08:28:19 AM
Does the digital coax out (to AVR) work the way its supposed to when connected via HDMI? I need to set it up like the 3150 when DVI is used. The manual isnt quite clear if Dolby digital is always on...
Title: Racine box exchange
Post by: mitzymoo on Friday Mar 11, 2005, 09:10:31 AM
Took my explorer 8000 into the Racine office and upgraded to the new 8300. Simple as that.
Title: 8300HD's available in Green Bay, but...
Post by: JKLast on Friday Mar 11, 2005, 10:51:42 AM
The 8300HD's are now available at TWC in Green Bay, but they "need to send a technician" to hook it up.   They couldn't give me an answer why...  So, I'll have to wait until 3/16 to get my new box.

Jeff
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Mar 11, 2005, 12:13:19 PM
Quote from: Paul S.Does the digital coax out (to AVR) work the way its supposed to when connected via HDMI? I need to set it up like the 3150 when DVI is used. The manual isnt quite clear if Dolby digital is always on...

Not sure... my digital coax always works but I'm using an HDMI -> DVI cable. I'd say YES I think it is always on, but don't quote me on it.
Title: Official SA 8300HD DVR Users Thread
Post by: tbest1797 on Friday Mar 11, 2005, 10:38:28 PM
Quote from: mitzymooTook my explorer 8000 into the Racine office and upgraded to the new 8300. Simple as that.

Thanks.  Picked one up today.  I only got to mess with it a few hours before going to work but it did seem snappier in menus and changing to channels of differing formats.

Tom
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Friday Mar 11, 2005, 11:05:54 PM
Finally got my cable. First impressions- not too shabby. I can't get the streatch option to stay for some reason, if I do, It'll also streatch HD. And yes, I know what I'm doing ;)

Digital coax out DOES work with HDMI-> DVI.
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Monday Mar 14, 2005, 08:57:54 AM
A request for mhz40, can you please have TW activate the ability to choose the Audio output  on the SA8300.  I am using an HDMI cable andf the box switches to 2.0, my Surround reciever then uses ProLogic and I am unable to set it to 5.1 surround.  According to several other forums, this feature is a system setting controlled by the cable provider, and currently the only option we have in Audio is the Record Level.

Thanks,
Title: Gray Sidebars Gone
Post by: dicktwi on Monday Mar 14, 2005, 01:44:45 PM
I agree with others here that the 8300 is much improved over the 8000, but I'm surprised that no one (including myself) has mentioned that the hated (by me, at least) gray side bars are gone on SD programs.
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Monday Mar 14, 2005, 02:18:45 PM
Come on! Nobody has a SATA drive to test.
Title: Gray Sidebars Gone?
Post by: jkool on Monday Mar 14, 2005, 06:08:49 PM
I still have the dreaded gray bars on my SA8300HD. The only time they are gone is on 504,505, etc. during a SD broadcast.

Has anyone else found a way to remove them, or is dicktwi a very lucky person?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Mar 14, 2005, 07:08:19 PM
Quote from: sp44againCome on! Nobody has a SATA drive to test.

I'd doubt the port is even active yet. Time Warner struck a deal with Maxtor, and will be providing SATA drives for people who want them (I'm assuming for a rental fee). You can read all about it here:

http://www.shareholder.com/maxtor/ReleaseDetail.cfm?ReleaseID=151856&reltype=Product&maxtor_section=press

People with the 8300HD and the SARA software are reporting that the SATA ports are already active, and that they can use them with any SATA drive. I doubt they're active with the Passport software, but it's worth a shot, I suppose.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Monday Mar 14, 2005, 07:13:34 PM
Quote from: HopheadA request for mhz40, can you please have TW activate the ability to choose the Audio output  on the SA8300.  I am using an HDMI cable andf the box switches to 2.0, my Surround reciever then uses ProLogic and I am unable to set it to 5.1 surround.  According to several other forums, this feature is a system setting controlled by the cable provider, and currently the only option we have in Audio is the Record Level.

Thanks,
You kinda lost me there...
The box switches to 2.0 what (sorry if I should know this, but I don't know everyting about everything)?
You are passing HDMI through your receiver, or using optical/coax to feed it?
In the past,. if a broadcaster is transmitting in 5.1, the box simply passed it on.  I can't believe any transcoders are built into the set top...
Another thing is there are two different applications out there... SA's and Pioneer.  Milwaukee uses Pioneer.  It's possible the setting you are asking for is in the SA world.
I'll look into it, but I know of no setting of that type that would be controlled by the office --- no other user settings are that way.
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Tuesday Mar 15, 2005, 07:48:15 AM
The HDMI is running straight to the TV and I am using a digital coax for my surround, the SA8300 guide states:

Audio Out Using HDMI Connection. An HDMI>HDMI or HDMI>DVI connection will automatically select 2 channel stereo if your TV does not support Dolby Digital (DD). In order to restore DD audio out to your receiver, you need to change the automatic setting. Press the Settings button twice and scroll to Audio: Digital Out. Change the setting from HDMI to Dolby Digital. This will force DD audio to the HDMI, as well as the digital/optical audio outs.

This does not work since the only option we have in Audio is Record Level, TW probably did not activate this because the default is DD unless you use an HDMI cable.

Thanks,
Title: Checked with TT for added Audio Menu
Post by: tazcowboy on Tuesday Mar 15, 2005, 09:17:11 AM
I am having the same problem since I got the SA8300.  Only difference I am using optical out from the 8300 to my Sony receiver.  :bang:

I contact TW this morning to see if there was any way to access that menu and they had no idea that a audio function existed.  The CSR said she would contact the guy who knows the most about SA8300, but it didn't sound promising.
 
Please let the public know if anyone figures out a way around this.  

TAZ
--------------------------------------------------------
Television - Sony 60 inch WEGA (KDF-60XS955)  
DVD - Sony DVD 500 DVD changer (DVP-CX77ES)  
TiVo - (Direct DVR)  
Stereo Receiver - Sony Receiver (STR-DE897S)  
Time Warner PVR - Scientific Atlanta PVR (Explorer 8300HD)  
Game Console - Microsoft Game Console (XBox)  
DVD Recorder - Sharp DVD Recorder (DV-RW350U)  
Harmony Remote (688)


Quote from: HopheadThe HDMI is running straight to the TV and I am using a digital coax for my surround, the SA8300 guide states:

Audio Out Using HDMI Connection. An HDMI>HDMI or HDMI>DVI connection will automatically select 2 channel stereo if your TV does not support Dolby Digital (DD). In order to restore DD audio out to your receiver, you need to change the automatic setting. Press the Settings button twice and scroll to Audio: Digital Out. Change the setting from HDMI to Dolby Digital. This will force DD audio to the HDMI, as well as the digital/optical audio outs.

This does not work since the only option we have in Audio is Record Level, TW probably did not activate this because the default is DD unless you use an HDMI cable.

Thanks,
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Tuesday Mar 15, 2005, 09:35:30 AM
Thanks tazcowboy...I was going to switch my optical from my DVD player to the SA8300 to see if that made a difference.

This topic can be found on several different forums, A/V and HDTVoice.com are 2 that I am aware of, and people on those forums seem to think that this is a setting that the provider can simply turn-on, hopefully mzh40 can investigate and keep us posted...
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Tuesday Mar 15, 2005, 12:34:36 PM
:o Understood.  This may be an SA function that is not be supported by the Pioneer applicaton resident in the Milwaukee divison's set tops.  If so, I hope there is some front panel keypad combo that can change the default setting.  I'll try to nail down an answer by the end of the week.
Title: SA8300HD user guide
Post by: tazcowboy on Tuesday Mar 15, 2005, 12:52:11 PM
Check out page 11......This is downloaded from the SA website.

http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4003870.pdf


TAZ
------------------------------
Television - Sony 60 inch WEGA (KDF-60XS955)  
DVD - Sony DVD 500 DVD changer (DVP-CX77ES)  
TiVo - (Direct DVR)  
Stereo Receiver - Sony Receiver (STR-DE897S)  
Time Warner PVR - Scientific Atlanta PVR (Explorer 8300HD)  
Game Console - Microsoft Game Console (XBox)  
DVD Recorder - Sharp DVD Recorder (DV-RW350U)  
Harmony Remote (688)
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Tuesday Mar 15, 2005, 01:19:54 PM
Well, I will be getting an 8300HD on Monday to replace my malfunctioning cablecard.  I'm looking forward to checking this unit out.  I only wish that TW would get HD-WB now so that I could record my weekly Smallville.

So, what was the concensus on HDMI-to-HDMI cables?  E-Bay?  Elsewhere?

Thanks.

P.S. Taz, how are you enjoying your Sony 60XS955?  I have the same set and am very happy with it so far.  What do you have your settings at?
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Tuesday Mar 15, 2005, 02:11:42 PM
Thanks mzh40, I/we appreciate your efforts...
Title: Diagnostic Menu Access?
Post by: JK27 on Tuesday Mar 15, 2005, 04:08:38 PM
8300HD here ... but I can't find the diagnostic menu. So far, I haven't found any channel which displays this info (e.g., hard drive size). And pressing "Select" and "Exit" on the box (like I did with my 8000HD) also does not work.

Any other ideas? Thanks much!  :cool:
Title: Displaying Diagnostic Menu
Post by: dicktwi on Tuesday Mar 15, 2005, 04:14:29 PM
Quote from: JK278300HD here ... but I can't find the diagnostic menu. So far, I haven't found any channel which displays this info (e.g., hard drive size). And pressing "Select" and "Exit" on the box (like I did with my 8000HD) also does not work.

Any other ideas? Thanks much!  :cool:

I can display the diagnostic menu the same way I did on my 8000HD, namely pressing Select and Exit on the box and holding for a couple seconds.  Then releasing and repeating.  Then releasing and repeating a third time.  The menu comes up after the third time.  There may be another way, but this way works for me.  Good luck!
Title: Official SA 8300HD DVR Users Thread
Post by: JK27 on Tuesday Mar 15, 2005, 04:40:27 PM
Quote from: dicktwiI can display the diagnostic menu the same way I did on my 8000HD, namely pressing Select and Exit on the box and holding for a couple seconds.  Then releasing and repeating.  Then releasing and repeating a third time.  The menu comes up after the third time.  There may be another way, but this way works for me.  Good luck!
I'll try it tonight and report the results. Maybe the trick is doing it three times! Thanks for the reply.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Tuesday Mar 15, 2005, 05:05:08 PM
Quote from: tazcowboyCheck out page 11......This is downloaded from the SA website.

http://www.scientificatlanta.com/ExplorerClubGuides/getting_started/4003870.pdf
Again, that link is from SA's site... providing operational examples of an 8300 running the SA application.  Milwaukee is running Pioneer's software.  For some reason, some functionality was not written into the current version of Pioneer's code.  If that's the case, it will be awhile before any enhanced menus arrive to support additional features at the user level.
An analogy would be your PC.  If you are running windows, you have a certain look & feel, as well as user configurable settings.  The same hardware running Linux (spelling?) may not have the same UI or settings controls, but still will run on the same hardware.
I'm still checking on the 5.1.  I'll add this to my list...
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Tuesday Mar 15, 2005, 05:54:32 PM
The 'select/exit' deal doesn't work for me, nor does the 'hitting the settings button twice' deal.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 16, 2005, 02:13:32 AM
Was there just recently a software update? My mother noticed that her (standard digital) box rebooted itself, and now I'm noticing a lot more pauses and audio dropouts on my 8300HD. What really stands out is it's doing it while playing a show recorded from 506 (before the update)... which NEVER usually has problems for me.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Wednesday Mar 16, 2005, 06:54:06 AM
Quote from: Mark StrubeWas there just recently a software update? My mother noticed that her (standard digital) box rebooted itself, and now I'm noticing a lot more pauses and audio dropouts on my 8300HD. What really stands out is it's doing it while playing a show recorded from 506 (before the update)... which NEVER usually has problems for me.


We noticed that yesterday with Judge Judy that we recorded.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 16, 2005, 05:35:38 PM
Just checked some stuff I watched before the update... It's now doing audio dropouts (and video skipping/pausing) on recordings that previously had NO glitches. What's up with that?? This new update sucks.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Wednesday Mar 16, 2005, 09:07:13 PM
Believe half of what you hear and none of what your read... except this:

Paul S:
There was no firmware update.  The last one was months ago.  It included the addition of the TV Guide logo in the interactive guide.  Search the forum if you need to.

Mark:
It is not uncommon for a set top to reboot.  They are networked computers with built-in tuners and 4-32 meg of ram.

Those funny patterns in the wheat fields were not created by ailens and there is no life on Euopa.

I love this one... had to use it: {fart}

MHz40
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 16, 2005, 09:25:16 PM
Well, all I know is that ever since yesterday things have been acting up a bit. Could be due to signal problems, or could be due to life on Euopa, who knows.  :p
Title: Official SA 8300HD DVR Users Thread
Post by: Gregg Lengling on Wednesday Mar 16, 2005, 09:32:59 PM
Quote from: Mark StrubeWell, all I know is that ever since yesterday things have been acting up a bit. Could be due to signal problems, or could be due to life on Euopa, who knows.  :p


I love references to 2001 and 2010......keep it up.

 {fart}
Title: Official SA 8300HD DVR Users Thread
Post by: louisd13 on Wednesday Mar 16, 2005, 11:04:09 PM
Quote from: Paul S.The 'select/exit' deal doesn't work for me, nor does the 'hitting the settings button twice' deal.


You're halfway there.  Push select and exit for a few seconds, until you hear an audible "ding" and the display says "diag"  then tune to channel 611 and you should have the diagnostic menu.  Good luck
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Thursday Mar 17, 2005, 06:12:58 AM
Quote from: mhz40Believe half of what you hear and none of what your read... except this:

Paul S:
There was no firmware update.  The last one was months ago.  It included the addition of the TV Guide logo in the interactive guide.  Search the forum if you need to.

MHz40


I have no clue as to why you are using my name...?


Mark- I take it you can't record 2 shows and watch whatever channel on this bad boy eh? I hate having to choose which one I want to record when that little bar comes up at the bottom with a timer lol

If I'm not watching anything, will it record 2 shows at once?

Has anyone found out for sure how much 'time' the box holds for sd/hd?

Tanks.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Thursday Mar 17, 2005, 06:27:13 AM
Quote from: louisd13You're halfway there.  Push select and exit for a few seconds, until you hear an audible "ding" and the display says "diag"  then tune to channel 611 and you should have the diagnostic menu.  Good luck


Got it to work, thanks!
Title: Official SA 8300HD DVR Users Thread
Post by: tjjws on Thursday Mar 17, 2005, 08:20:25 AM
Quote from: Paul S.Has anyone found out for sure how much 'time' the box holds for sd/hd?

On the 8300, my testing with HD programs has shown it takes anywhere from 4 to 5g per hour. I'm guessing 720 vs. 1080 has something to do with the variation. So the compression ratios are much better than the 8000, which I didn't expect. My rule of thumb for the 8000 was 7 to 8g/hour.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Thursday Mar 17, 2005, 12:27:12 PM
Quote from: Paul S.I have no clue as to why you are using my name...?

Quote: "Just checked some stuff I watched before the update... It's now doing audio dropouts (and video skipping/pausing) on recordings that previously had NO glitches. What's up with that?? This new update sucks."

Sorry if I misinterpreted...

Mhz40
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Thursday Mar 17, 2005, 12:32:53 PM
Quote from: Paul S.I have no clue as to why you are using my name...?
Sorry... I misread one of your posts. :o
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 17, 2005, 06:29:20 PM
Quote from: tjjwsI'm guessing 720 vs. 1080 has something to do with the variation.

It has nothing to do with the resolution... everything to do with the bitrate. A 720p broadcast could easily be higher bitrate than some 1080i broadcast. (Example - ABC vs. PBS)

Paul S. - This has DUAL tuners... 2, dos, duex...  :D  That means you can watch 1 show while 1 is recording, record 2 at the same time while watching an already recorded show... I don't know of a DVR yet that has more than 2 tuners.  ;)
Title: Official SA 8300HD DVR Users Thread
Post by: Joseph S on Thursday Mar 17, 2005, 06:47:16 PM
QuoteThat means you can watch 1 show while 1 is recording, record 2 at the same time while watching an already recorded show... I don't know of a DVR yet that has more than 2 tuners.

If you've got a nice Dual G5 then you can record as many locals as you please. I'm running two EyeTV 500s now. Will likely get another one or two when the new G5 dual cores come. With that I could timeshift 1 station via firewire cable box and 3-4 with firewire tuners simultaneously off of one box. Hopefully by then we'll have a decent Blu-ray/HD Tivo with CableCard.

So...

Have we found if the the firewire port works on this box yet?

Quotefrom 4 to 5g per hour
You watch Fox a lot don't you. :D (Fox runs really low bitrates for their HD) Most others are 6+ to 8 GB per hour with commercials, Fox usually clocks in at 4 or less.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Friday Mar 18, 2005, 12:27:31 PM
Quote from: HopheadA request for mhz40, can you please have TW activate the ability to choose the Audio output  on the SA8300.  I am using an HDMI cable andf the box switches to 2.0, my Surround reciever then uses ProLogic and I am unable to set it to 5.1 surround.  According to several other forums, this feature is a system setting controlled by the cable provider, and currently the only option we have in Audio is the Record Level.

Thanks,
As I suspected, this is not something that can be 'turned on' at the office.
This functonality (or fix) is already built into the latest code, which is currently in the testing stages.  I don't feel comfortable going any deeper than this on the topic here, but felt it was important for me to follow-up as promised and provide some info on the topic.
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Friday Mar 18, 2005, 01:20:07 PM
Quote from: mhz40As I suspected, this is not something that can be 'turned on' at the office.
This functonality (or fix) is already built into the latest code, which is currently in the testing stages.  I don't feel comfortable going any deeper than this on the topic here, but felt it was important for me to follow-up as promised and provide some info on the topic.

So in other words the fix is coming but you do not want to commit to a release date...I can understand that, no need to get us all riled up if the date comes and goes without the fix being posted.  Thanks for the update and we will keep our fingers crossed for sooner rather than later.   ;)
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Mar 19, 2005, 07:49:20 PM
Quote from: Joseph SHave we found if the the firewire port works on this box yet?

What firewire port? There is none.  :bang:
Title: Official SA 8300HD DVR Users Thread
Post by: naimbeg on Monday Mar 21, 2005, 11:19:33 AM
Quote from: Mark StrubeThey're currently up to season 2 on HDNet. I never watched it before so this is my chance to catch it from the beginning... and in HD!  :rock:

I modified my link above to show only the HDMI cables from that seller (since they're selling hundreds of other items). Here it is again:
http://search.ebay.com/hdmi_W0QQsofocusZbsQQsbrftogZ1QQfrppZ25QQfromZR10QQsacatZ-1QQcatrefZC6QQftrtZ1QQftrvZ1QQsadisZ200QQsellerZ1QQsassZauction4pcQQfsopZ3QQfsooZ1QQcoactionZcompareQQcopagenumZ1QQcoentrypageZsearch

Oh no... It seems like that guy is not selling anything anymore....  :eek:
Did anyone order from him? Did you get your order? How was the quality of the cable???
What should I look for in terms of getting a quality cable????
I found someone else selling HDMI only cables for $10 with shipping. Mentioned that the cable is 28 gauge. Should that make a difference????
Title: 8300 DVR works great!
Post by: oily on Tuesday Mar 22, 2005, 06:55:06 PM
Just exchanged my 8000 for the 8300 and I must say I am truly amazed!

Here is a brief update:

I can now use my DVI on the TV! (using a dvi - HDMI adapter, I got at Best Buy, Mayfair for $37)

The menu's are much faster.

Pressing the Video Source button gets rid of any bars, no matter what the channel.

1-99 look better.

The indicator lights up on the front panel, 480, 720 or 1080 so you know what you are watching.

Channel surfing HD is faster.

It is smaller.

HDMI and Component are active at the same time.

If you have a 8000, upgrade is a must.

-oily
Title: Official SA 8300HD DVR Users Thread
Post by: naimbeg on Wednesday Mar 23, 2005, 11:19:38 AM
Is it me, or are the channels 1-99 extremly bad... And I mean bad like watching a VHS tape recorded on a home player from the early 80's that has been watched and re-recorded on a 1000 times....
Ok wait, that statement would be kind...  :(
Title: Official SA 8300HD DVR Users Thread
Post by: Gregg Lengling on Wednesday Mar 23, 2005, 11:35:40 AM
Actually with a Digital box channels 4, 5 and 6 should be as good as 504, 505, and 506 when SD programming is running.
Title: Channel 504 and 506...bad
Post by: gparris on Wednesday Mar 23, 2005, 11:48:16 AM
The past two weeks of channel 504 and sometimes 506 have made me glad that with a digital box like the 8000HD, I have the ability to get digital SD pictures since both channels, especially 504 have been badly pixelated with audio drops despite my rebooting the boxes and such.
While not HD, channels as mentioned are good quality SD with DD2.0 sound.
I just wonder why the sudden 504 mess and last night, 506  during "Idol"...what is TWC up to? :(
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Wednesday Mar 23, 2005, 01:24:19 PM
I had no issues at all last night during Idol...or with any other channel lately, I am in Caledonia in Racine county.
Title: Thanks!
Post by: gparris on Wednesday Mar 23, 2005, 01:42:23 PM
You live closer by (sort of) and you have the same DVR, not the 8300HD discussed in this thread...I thought maybe I should be replacing my DVRs to the 8300HD because of a software issue...now I am confused. :(

Nothing has been changed, rewired or added/deleted and my subdivision has been finished for awhile now...maybe I should schedule a service call? :mad:
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Wednesday Mar 23, 2005, 03:39:58 PM
Sorry...I do have the 8300 I just forgot to change my signature, although I never had any issues with the 8000 either, some minor pixalation occationally but that's it.  Since switching to the 8300 I have had no pixalation (knock on wood).
Title: So 8300HD it is..?
Post by: gparris on Wednesday Mar 23, 2005, 04:29:52 PM
No one seems to be complaining about a really unwatchable 504 except me.. :confused:

I guess I will have to replace the DVRs with 8300HDs and hope that is what it is... :(
oh, yeah-write down the to be recorded shows and load them back in...! :(

Thanks for the answers...but I didn't DO anything and it has just started 2 or so weeks ago...
maybe TWC did load some software into the system for the 8300HD and that is why the 8000HDs are bad
 (at least for me!)
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 23, 2005, 09:19:06 PM
I remember back when I had the 8000HD, there were times my recordings from 504 were nearly unwatchable, skipping once or twice every minute or so. I get errors sometimes with the 8300HD, but only once in awhile, and I'm pretty sure those are just due to signal problems. Not nearly as many problems with NBC since I switched.
Title: Thanks..hope you are right!
Post by: gparris on Thursday Mar 24, 2005, 06:47:45 AM
IF the 8300HD is making 504 watchable again, I don't technically understand why the other channels, with the exception of bad 506 lately and good 505?
Is there a technical reason for this and why does the 8300HD make it work? :(

I will try to get an 8300HD for my HT room this weekend and swap it out for the 8000HD and see if there is a difference in 504 & 506 then do the other ones.

Reading the threads I know I will have to do the whole boot up thing and get my HD channels back and reload my favourites...hope it is worth it...but why didn't TWC at least tell us about this? :mad:

Thanks for the answers, Mark Strube and Hophead-these are appreciated...too bad they didn't come from TWC! :rolleyes:
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 24, 2005, 02:28:55 PM
Well, I can only tell you from personal experience. I too have been experiencing more errors than normal from 506 (although in the past few days those have gone away again). But I do remember many instances when recordings from 504 were terrible, and I haven't had that problem since I got the 8300HD (which I'd recommend everyone switch to even if they're not having issues).
Title: Hard drive expansions?
Post by: TPK on Thursday Mar 24, 2005, 11:41:00 PM
I'm sorry if these links have been posted before (I imagine that they would have been posted before, but I tried to search for some keywords and I could not find them)...

Here are a couple articles I found interesting:

http://biz.yahoo.com/prnews/050107/sff046_1.html

and

http://biz.yahoo.com/prnews/050105/sfw017_1.html

... Does this mean that someday soon I may be able to expand the recording capacity of my PVR box myself, or is this all smoke?
Title: Official SA 8300HD DVR Users Thread
Post by: oz on Friday Mar 25, 2005, 11:20:02 AM
Now that I've waited a couple of weeks, are there plenty of SA 8300HD DVR's available if I go in to Mayfair to get one?
Title: Official SA 8300HD DVR Users Thread
Post by: TPK on Friday Mar 25, 2005, 11:26:40 AM
I went yesterday to Mayfair and got an 8300 DVR no problems.....
Title: Official SA 8300HD DVR Users Thread
Post by: picopir8 on Friday Mar 25, 2005, 12:30:40 PM
I went last weekend and did something moronic.  I took in my remote control.  It was a brand new remote.  When they gave me a new box, they gave me a new remote which I immediately put in my pocket w/o checking out.  Once I got home I noticed that it was pretty beat up.  It works, but looks and feels lousy.  So if you go and you like your existing remote, keep it at home.
Title: 8300 Rocks!!
Post by: P-FUNK on Friday Mar 25, 2005, 10:26:51 PM
I exchanged my 8000 for the 8300 2 days ago and couldn't be happier!!
I am kinda a newb at this hd equipment and was wondering if the hdmi cable is worth getting and if the picture quality is noticeable?i have a toshiba 52hmx94 DLP
tv which supports the hdmi cable.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Mar 25, 2005, 11:00:48 PM
I'd only go with HDMI if you'd like to free up a component port, or if for some reason you're unhappy with the current picture quality. It's technically better quality since an HDMI cable is all-digital compared to a component which is analog, but the majority of people don't notice the difference. I'd say might as well get it now, as more and more products become HD compatible, those component ports are gonna get used up.  :)
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Mar 26, 2005, 07:57:44 AM
Quote from: Mark StrubeI'd only go with HDMI if you'd like to free up a component port, or if for some reason you're unhappy with the current picture quality. It's technically better quality since an HDMI cable is all-digital compared to a component which is analog, but the majority of people don't notice the difference. I'd say might as well get it now, as more and more products become HD compatible, those component ports are gonna get used up.  :)


I second that.
Title: Official SA 8300HD DVR Users Thread
Post by: zoothorn on Sunday Mar 27, 2005, 10:31:49 AM
I picked up the 8300 a few weeks ago and promptly ordered an HDMI>DVI-D cable off ebay. When I hook it up I get a message screen up from the box saying my TV doesn't support HDCP and to please hook it up with the component cables.

Anyone else seeing anything like this? The TV is Sony Wega 32XBR800 that's about 2 years old. Has the DVI input obviously. Is there really something lacking on the TV that this isn't going to work or is this somehow a fault in the SA box? The cable??

Thanks for any replies.

Zoot.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Mar 27, 2005, 11:13:18 AM
I'm using the same type of cable with a Sony model that's about 1 year old, with no issues. Once in awhile I get that same message but all I do is turn my box off and back on and the problem is solved. Chances are your television just doesn't support HDCP.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Monday Mar 28, 2005, 05:08:06 AM
Yeah, I get that too every now and then.
Title: Got my 8300HD
Post by: gparris on Monday Mar 28, 2005, 07:28:52 AM
Nice unit...not as ugly as you might think...faster channel changing, faster response, cool spelling feature I missed when I longer had Tivo w/D* :)

The TWC guy came over and found my problem with 504 and possibly 506 and had one on his truck and swapped it out for the defective 8000HD I had.
The result is 506 still had some problems watching Malcolm Sunday night but the rest is good...when "24" comes on tonight and it works fine is when I will swap out any other 8000HD boxes as time permits...the cable guy was told I only had one box when my account clearly stated otherwise... :(
After he left, my set box was in 4:3 TV and not 16:9 so the stretch feature worked sort of funny...the cable guy, though trying to be helpful, forgot about this setting so if you get this box, be sure to remember this...otherwise good service.  :D
Title: Official SA 8300HD DVR Users Thread
Post by: FiberOptic on Monday Mar 28, 2005, 12:14:13 PM
So I got my 8300 and just hooked it with my new HDMI cable.  The picture and sound is definitely better than with the component.  The only problem is once I am in the HD channels with the HDMI source, I can not go to the regular cable channels with out changing my tv source.  the folks at TWC that I talked to said to keep the component hooked as well.  A little hassle for a better picture and sound quality
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Mar 28, 2005, 12:21:49 PM
I don't understand... it should be outputting every channel thru the HDMI. Could you be a little more specific with your exact problem?
Title: Official SA 8300HD DVR Users Thread
Post by: FiberOptic on Tuesday Mar 29, 2005, 05:38:37 AM
For some reason all channels between 2 and 311 do not go through HDMI, only the premium and the HD channels.  The non premium I still need to use the component jacks.   The TWC rep said the box does not have the capability to switch between HD and SD
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Mar 29, 2005, 12:41:44 PM
That's ridiculous, it sounds like there's a problem with your box. It has full capability to switch between HD and SD, and upconverts all video to whatever signal you choose (480i, 480p, 720p, 1080i) and all thru the HDMI. I'd go for a new box.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Tuesday Mar 29, 2005, 07:10:58 PM
Either that or its your set!
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Wednesday Mar 30, 2005, 07:51:51 AM
FiberOptic,
Try setting the box to only output the native resolution of your TV.  For example I have a Samsung HLP5063W and it's native resolution is 720p, if my 8300 were set to output 480p, 720p, and 1080i my tv I believe would not know what to do with the 480p signal so I would not get a picture on the channels you listed.  If I set the 8300 to output only 720p (which I have) I get reception on all stations, if I set the output to 1080i my TV would know to downconvert that signal to 720p.

Hope this helps...
Title: Official SA 8300HD DVR Users Thread
Post by: FiberOptic on Wednesday Mar 30, 2005, 07:57:33 PM
Hophead, it worked. I get all the channels now after I switched to 720.  You the man
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Thursday Mar 31, 2005, 07:41:03 AM
Excellent...glad to be of service.  I bet switching channels is a lot faster now as well.
Title: Official SA 8300HD DVR Users Thread
Post by: FiberOptic on Thursday Mar 31, 2005, 07:46:27 AM
You have no idea, it is like night and day :)
Title: Official SA 8300HD DVR Users Thread
Post by: oz on Monday Apr 04, 2005, 01:29:30 PM
I traded in my 8000 for the 8300 on Sunday. I have to comment on the new TWC store at Mayfair. The customer service there is great. When I think about that crappy store further down the road with a security guard standing in the doorway – this place is leaps and bounds in the right direction. There was no wait, no questions asked – they gave me the new hardware, and I am very happy with it. Picture quality looks the same or slightly better and the channels change faster. The search-by-name function is cool too.

The best part for me - this box is MUCH quieter than the 8000 was. No more constant hard drive chatter.
Title: Official SA 8300HD DVR Users Thread
Post by: Tom Snyder on Monday Apr 04, 2005, 07:47:21 PM
It is a well designed and great looking new facility. Now the only thing in the place that doesn't scream "quality" is ... their PRODUCT!

It amazes me that all around the store, they have dozens of plasma TV's showing just how crappy all their analog channels look on expensive TV's.  
 
That's good, how? :confused:
Title: Official SA 8300HD DVR Users Thread
Post by: gparris on Monday Apr 04, 2005, 09:09:52 PM
I understand your logic and if this was a different TWC location like some of them around the country, where  the analogue channels are copied into the digital channels it could be different...here in Milwaukeeland, with the exception of channels, 4, 6 and 58, which are digital SD with a convertor box, this is all we have. :(
Curious, why wouldn't the plasmas all have at least Discovery HD Theatre playing to show off the quality of good HD cable with what few HD channels they have since it has been a very long time since TWC added them (couldn't resist).
Sort of mimics what you get in some big-box stores when they attempt to sell HDTVs with some freaky analogue station or play DVDs in a interlaced setup.

Maybe the Mayfair place is run by idiots who don't care what is on or how it is displayed...too bad :D
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Apr 04, 2005, 09:36:42 PM
I remember awhile ago American was showing off their best TV's playing VH1 Classic. Low bitrate digital AND old old low quality video. Genius.  :rofl:

I think the new TWC store is cool, and the fact that they've decided to approach it with a store atmosphere is a great idea... but I hate the location. Parking at the mall always sucks and now the lines are much worse.  :rolleyes:
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Tuesday Apr 05, 2005, 08:17:18 AM
Quote from: Mark StrubeI remember awhile ago American was showing off their best TV's playing VH1 Classic. Low bitrate digital AND old old low quality video. Genius.  :rofl:

I think the new TWC store is cool, and the fact that they've decided to approach it with a store atmosphere is a great idea... but I hate the location. Parking at the mall always sucks and now the lines are much worse.  :rolleyes:

Parking at the mall... no kidding!?!

Honestly, I'm not sure I can think of a major mall with a worse parking situation than Mayfair.  It's bad anytime, let alone anywhere near Christmas.  And then they go and use up a bunch of the parking lot with the new Crate & Barrel!
Title: Official SA 8300HD DVR Users Thread
Post by: Marc G on Thursday Apr 07, 2005, 07:48:05 PM
Quote from: gparrisSort of mimics what you get in some big-box stores when they attempt to sell HDTVs with some freaky analogue station or play DVDs in a interlaced setup.

... and with the wrong aspect ratios!
Title: Ugh!
Post by: gparris on Thursday Apr 07, 2005, 08:02:04 PM
Wrong aspect ratios? I am not surprised...well, yes I am since they invested so much is flat panels and the whole store...ugh!!! :mad:

Who runs that store...maybe we should write them directly?

How can you show the merits for good cable and HDTV without the proper setups?

Maybe when get over there from where I live-maybe to shop at Mayfair, parking space found, I will turn them around or get the manager replaced. :D
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Apr 07, 2005, 08:36:27 PM
Many stores use the same video feed for their HD and non-HD setups. That simplifies things and also, depending on what kind of feed they're using, will cause things to look squeezed on their standard televisions, or things to look stretched on their widescreen televisions.
Title: NO Excuses..
Post by: gparris on Thursday Apr 07, 2005, 08:50:54 PM
I understand what you said..Mark...but no...TWC IS the source and they can run anything they want as they want because no one is charging them...not like a regular "store"...no excuses...just a bad manager or management at Mayfair. :mad:
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Apr 07, 2005, 08:54:12 PM
Ahh yeah I was referring to stores in general, not the TWC store.  :)
Title: Official SA 8300HD DVR Users Thread
Post by: jd91 on Monday Apr 11, 2005, 10:56:35 AM
Quote from: mhz40As I suspected, this is not something that can be 'turned on' at the office.
This functonality (or fix) is already built into the latest code, which is currently in the testing stages.  I don't feel comfortable going any deeper than this on the topic here, but felt it was important for me to follow-up as promised and provide some info on the topic.

Any more information on whether or not the SA 8300 inability to supply Dolby 5.1 when outputting through HDMI/DVI has been fixed yet?  I just picked up my 8300 this weekend, and agree the quality is much better... However, I'm waiting to get an HDMI/DVI cable until I know I can still get the 5.1 audio before I switch from Component.

There was something in the 8300 users guide about this issue and it indicated you could go into settings and override the fact that when using HDMI output it defaults to Dolby 2.0.  Haven't tried this yet, has anyone else?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Apr 11, 2005, 04:21:45 PM
I'm outputting video using a HDMI to DVI-D cable, and I get full 5.1 thru the digital coax connector. I don't know if it acts any differently if I used a full HDMI cable.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Monday Apr 11, 2005, 07:05:45 PM
A firmare fix for the audio output setting on the "Settings" menu is on the way.  No date is set yet.  I hope it would be sometime in April... I just don't know for sure.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Tuesday Apr 12, 2005, 02:51:28 PM
Anyone else have that bad flicker problem? You have to turn the box off and back on to get rid of it  :mad:
Title: Official SA 8300HD DVR Users Thread
Post by: summerfun on Tuesday Apr 12, 2005, 02:59:55 PM
Quote from: Paul S.Anyone else have that bad flicker problem? You have to turn the box off and back on to get rid of it  :mad:

NO, I have two 8300 DVR's, one HD and one SD and both work great.

I had an SD 8000 DVR that flickered a lot, they said it was a Hard Drive issue. They gave the the SD 8300 DVR as a replacment and it has worked flawlessly.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Apr 12, 2005, 03:39:25 PM
Quote from: Paul S.Anyone else have that bad flicker problem? You have to turn the box off and back on to get rid of it  :mad:

Are you talking about pretty much right away when you turn it on, the picture goes in and out, flickers between the picture and black? I've had this issue a couple times, I have to turn the box off for about 10 seconds and then back on and it's gone.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Wednesday Apr 13, 2005, 07:47:26 AM
Quote from: Mark StrubeAre you talking about pretty much right away when you turn it on, the picture goes in and out, flickers between the picture and black? I've had this issue a couple times, I have to turn the box off for about 10 seconds and then back on and it's gone.


Mine happens when I switch to HD or watch a rec show. At least thats when I notice it .
Title: Official SA 8300HD DVR Users Thread
Post by: summerfun on Wednesday Apr 13, 2005, 08:56:24 AM
Quote from: Paul S.Mine happens when I switch to HD or watch a rec show. At least thats when I notice it .
Paul, do you have your settings to display more than one output? 480i, 480p, 720p, 1080i.

If you do, your box will flicker every time you switch channels or play a recording that changes from one output signal to another. If you have your output set to only one, like leaving it on 720p only, you will not have the flicker.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Apr 13, 2005, 06:29:40 PM
Mine's set to output 480p, 720p, and 1080i.  I think I recall the problem being like that. When I first turn it on it's fine, but when I switch to an HD channel or recording, the picture goes away for a second (to switch formats) but then it never really comes back except in quick flickers. The problem is always solved if I turn the box off for about 10 seconds.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Wednesday Apr 13, 2005, 10:38:21 PM
Quote from: Mark StrubeMine's set to output 480p, 720p, and 1080i.  I think I recall the problem being like that. When I first turn it on it's fine, but when I switch to an HD channel or recording, the picture goes away for a second (to switch formats) but then it never really comes back except in quick flickers. The problem is always solved if I turn the box off for about 10 seconds.

Right. The flicker keeps goin until you turn the box off.
Title: Official SA 8300HD DVR Users Thread
Post by: summerfun on Thursday Apr 14, 2005, 09:12:52 AM
Have you tried setting to only one output? Does that stop the issue?

I have not found ANY reason to have multiple output settings. The PQ is exactly the same if I leave the box set to only output 720p and you NEVER have a flicker.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Apr 14, 2005, 06:24:21 PM
No, because I've done a lot of experimenting with this, and letting my TV scale 1080i looks much clearer than having the box scale it to 720p. I suspect this has something to do with the fact that the native resolution of my set is  1386x788... 720p is 1280x720. My tv is not 720p, it's inbetween 720p and 1080i. Also, standard digital channels and analog channels seem to look the best when the box outputs them at 480p... I've tried all the different settings, and it's just what looks best to me.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Friday Apr 15, 2005, 07:47:05 AM
Quote from: Mark StrubeNo, because I've done a lot of experimenting with this, and letting my TV scale 1080i looks much clearer than having the box scale it to 720p. I suspect this has something to do with the fact that the native resolution of my set is  1386x788... 720p is 1280x720. My tv is not 720p, it's inbetween 720p and 1080i. Also, standard digital channels and analog channels seem to look the best when the box outputs them at 480p... I've tried all the different settings, and it's just what looks best to me.


Huh...same with my sony!
Title: Official SA 8300HD DVR Users Thread
Post by: summerfun on Friday Apr 15, 2005, 09:12:13 AM
That's odd as I have the same set. I tried all the settings and never got a better PQ than just leaving on one output. Maybe I need glasses :D

I guess the other issues is the elimination of the flicker that you guys are having. One output equals no flicker. I guess it is just a trade off.
Title: Official SA 8300HD DVR Users Thread
Post by: joeker on Friday Apr 15, 2005, 09:35:46 AM
I have a RCA DLP HDTV with and HDMI port and HDCP support, I just switched to TWC and got the 8300HD box......whenever I plugin the HDMI to HDMI cable I get the "Your TV does not support HDCP" error or the my TV's "unusable signal" error.

MY TV does support HDCP...and from reading the threads here it seems everyone's 8300HD box has HDMI enabled.....I just picked mine up yesterday.

I just can't seem to get the HDMI connection to work  :confused:

Any ideas?
Title: Official SA 8300HD DVR Users Thread
Post by: summerfun on Friday Apr 15, 2005, 10:58:57 AM
Quote from: joekerAny ideas?
Sorry, I don't use that port, just component.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Apr 16, 2005, 07:37:05 AM
Well, it might be the cable, or get a new box and see if that works.
Title: Official SA 8300HD DVR Users Thread
Post by: joeker on Sunday Apr 17, 2005, 10:55:10 AM
Quote from: Paul S.Well, it might be the cable, or get a new box and see if that works.

Well the box works fine with every other feature, so I doubt it's that....plus getting a new box isn't easy.

 :bang:  :bang:
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Apr 17, 2005, 12:41:52 PM
Well, we gotta think about this logically. It's either the box, the HDMI cable, or your tv's HDMI port. I would start with switching up the box (no money involved). If that doesn't solve the problem, try switching the cable. If that doesn't help, either something's wrong with your tv, or it just happens to be incompatible with the 8300.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Sunday Apr 17, 2005, 08:14:25 PM
Quote from: Mark StrubeWell, we gotta think about this logically. It's either the box, the HDMI cable, or your tv's HDMI port. I would start with switching up the box (no money involved). If that doesn't solve the problem, try switching the cable. If that doesn't help, either something's wrong with your tv, or it just happens to be incompatible with the 8300.


Thats almost exactly what I said lol
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Apr 17, 2005, 10:55:41 PM
Well, he didn't seem so hot on replacing the box, so I thought I'd be clearer about it.
Title: Official SA 8300HD DVR Users Thread
Post by: joeker on Monday Apr 18, 2005, 10:20:36 AM
I dont think I can get a new box, they told me they gave me the "last one"  :rolleyes:

I guess I'll try it though, wondering if it's really worth it.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Apr 18, 2005, 10:37:24 AM
All you gotta do is call the store and ask when they're expecting a new shipment.  :wave:
Title: Can't call the office store anymore
Post by: gparris on Monday Apr 18, 2005, 11:46:08 AM
You can't just "call the store" anymore as all you get is a 24/7 "800" number manned, of course, with locals (not India), but not the location in your area.
I know, as I was told to pick one up on my way home a few weeks ago and when I got there, they were out as no one could "hold" one for me, like in the old days with local TWC office numbers.
The result as I had a cable person come over the next day with the correct box  and do the install as a service call and it worked...try that. :)
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Apr 18, 2005, 12:54:33 PM
Didn't I provide a number directly to the Mayfair store?

1-866-892-6007

Does that no longer work or something?
Title: OK then...
Post by: gparris on Monday Apr 18, 2005, 06:45:46 PM
OK, so the Mayfair store - which is really a TWC "showcase" store to begin with, has a direct phone number, but as for the rest of them - the local offices - all go to a central number 1-800-627-2288 and not this one...that was my point. :D

Not all of us are as fortunate to be so close as some to this Mayfair store.

By the way, whenever any of you are there, see if the manager of the store has listened up to anyone on this forum and has those big plasmas that are all over the walls tuned to HD material and in the correct format unlike previous posts in another thread! ;)
Title: Official SA 8300HD DVR Users Thread
Post by: Hophead on Tuesday Apr 19, 2005, 11:01:54 AM
I've gotten the same error message twice, and I am using an HDMI to HDMI.  If you reboot the box, hold the power button until the box says booting, wait until the time is displayed again and then turn on the box.  This has resolved the issue both times...
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Apr 19, 2005, 11:15:17 AM
Usually when I get the error message, all I have to do is hit the power button again so it tries powering on again. When that error appears, the box isn't technically "on."
Title: Official SA 8300HD DVR Users Thread
Post by: joeker on Wednesday Apr 20, 2005, 11:15:25 AM
Yeah, I've tried powering and rebooting numerous times.
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Wednesday Apr 20, 2005, 11:22:25 AM
I'm not familiar with your particular model of RCA DLP set, but I had heard that some of the RCA DLP sets don't have the most compatible inputs on them...
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Saturday Apr 23, 2005, 10:09:02 PM
Is the Mayfair store open on Sundays like everything else in the mall? My install was terrible and I was figuring on trading in the 8000 for an 8300 anyways but the 8000 they gave me doesn't work. Gives me an error about the hard drive.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Apr 23, 2005, 10:14:45 PM
Yep! The store has the same hours as the mall.

Mon - Fri:     10:00 am - 9:00 pm
Sat:    10:00 am - 6:00 pm
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Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Saturday Apr 23, 2005, 10:24:52 PM
Cool, that's what I figured. Supposedly they had 10 8300's left today. Hopefully they won't be gone tomorrow!

I also have an idea for TWC. Instead of delivering the boxes in a big ziploc bag maybe they should be in boxes.   :bang:   These things have hard drives in them now!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Apr 23, 2005, 10:27:27 PM
If you get a brand new one, it comes in a big box.  ;)
Title: Official SA 8300HD DVR Users Thread
Post by: gparris on Sunday Apr 24, 2005, 08:34:58 AM
All of my HD DVRs originally came in boxes, although the 8300 HD DVRs came in  plastic ziplock bags without incident at the time of install taken out of their respective boxes from the TWC truck-I should know, since all 3 of them came that way, recently.
Sorry to hear you had such problems, sp44again, maybe TWC should better, then again, summerfun's install was no picnic yet Gregg and I had less difficulty.
I have had Digital Phone since last October and was one of the first installs in my area and I had no difficulty and I had to deal with Verizon and a second line.
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Tuesday May 03, 2005, 10:13:31 AM
Is the 8300 less sensitive to heat than the 8000? Seems my 8000 is either buggy as hell or heat is causing it to act weird. Lock up, picture freeze, audio dropouts. This is my 2nd box. Trying to get an 8300 has been tough.
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Tuesday May 03, 2005, 10:35:00 AM
Any update on the firmware that is supposed to allow DD output at the same time as HDMI?  Will this update also allow up to change the gray bars to black on the analog channels?
Title: Official SA 8300HD DVR Users Thread
Post by: Cheesehead Dave on Thursday May 05, 2005, 11:12:56 AM
I'm glad I searched through this thread. I just discovered the HDMI/5.1 "feature" and had been banging my head against the wall trying to figure out why my receiver wasn't getting a 5.1 signal when I was sure it did at one point. That was before I installed the HDMI cable.

Any recommendations on how to proceed? I figure these are my options:

A) Buy an HDMI->DVI adaptor and plug the 8300HD into the free DVI port in the back of the TV

B) Drop back to component video

C) Live with it until the firmware is upgraded

D) Dolby Digital 5.1? Overrated! :p

A is probably the one I'm going to go with. I'd feel guilty going with B after buying the HDMI cable which I can't return. Besides, my two component ports are reserved for my DVD player and my Playstation.

A question about C: If the future firmware upgrade gives an option to "force" the 8300HD to output 5.1 and the TV can't process it, does that mean I'll won't be able to hear sound out of the TV and would always have to use the receiver to hear the audio? Not the worst thing in the world, but if I'm just watching the news, the TV speakers are just fine; I'd hate to see them permanently muted.

Just kidding about D...
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday May 05, 2005, 11:16:37 AM
I'd definitely go with A... I have to because my tv only has DVI. Find a cheapo cable on eBay... it's digital... it either works or it doesn't. No in-between.  ;)
Title: Official SA 8300HD DVR Users Thread
Post by: brainee on Monday May 09, 2005, 06:29:30 PM
Attempted 8000 to 8300 upgrade rant:

I'm trying to trade in my SA8000 for the 8300, but TWC is not making it easy. I was talked to someone in customer service and they ASSURED me that the 8300 was in stock at both the MLK and Mayfair locations. Of course they were wrong, and had no idea when more were coming in. I don't mind if a customer service rep says they don't know, or tells me I'm out of luck, but to give me the wrong answer, essentially costing me about 90 minutes of my day, really ticks me off.

Anyway, from reading this forum it seems tons of people have successfully upgraded over the last few months. Is there any suggested strategy? Is there a certain day that new shipments come, or do I just have to bug them everyday? Thanks
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday May 09, 2005, 06:35:49 PM
If only people could read words & phrases...

Quote from: Mark StrubeLike I've said, call the Mayfair store (1-866-892-6007), ask if they have any available, if not, ask when they're getting a new shipment. I'd recommend calling right before you're planning on leaving to go to the store. They tend to disappear pretty quickly.
I've repeated this 3 times in this thread now. Anyone else miss it? Maybe if i double-post it this time...

::sigh::
Title: Official SA 8300HD DVR Users Thread
Post by: Gregg Lengling on Monday May 09, 2005, 09:09:02 PM
I was also told not to go in the evening but during the day when the managers are there.  They tend to put the new boxes in a locked storeroom and at night no-one has the key to that room.  I got this from a great customer service rep a week ago when I had some problems with one of my boxes.  I was impressed with his attitude and service and taking care of my problem remotely.
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Monday May 09, 2005, 10:10:45 PM
Quote from: Mark StrubeIf only people could read words & phrases...


I've repeated this 3 times in this thread now. Anyone else miss it? Maybe if i double-post it this time...

::sigh::


This doesn't always work either smarty pants. I called Mayfair, they said they had some in stock, 20 mins later I get there and they are all gone.  Very frustrating.  Now I don't care. No more TWC!  :wave:
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Monday May 09, 2005, 10:12:58 PM
Quote from: Gregg LenglingI was also told not to go in the evening but during the day when the managers are there.

This is nice for some but not for people that can't get away from work or want to take a long lunch break and hike it to the mall.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday May 09, 2005, 10:14:55 PM
Quote from: sp44againThis doesn't always work either smarty pants. I called Mayfair, they said they had some in stock, 20 mins later I get there and they are all gone.  Very frustrating.  Now I don't care. No more TWC!  :wave:

Well, I cannot account for everyone, but that's the best method I can think of, and it worked for me. Why did you get TWC in the first place? All I've seen you do around here is bash and be argumentative about it everytime any problem was mentioned. I'd think you'd be the last person to get it.
Title: Official SA 8300HD DVR Users Thread
Post by: sp44again on Monday May 09, 2005, 10:26:47 PM
Quote from: Mark StrubeWell, I cannot account for everyone, but that's the best method I can think of, and it worked for me. Why did you get TWC in the first place? All I've seen you do around here is bash and be argumentative about it everytime any problem was mentioned. I'd think you'd be the last person to get it.


All I see you do is be argumentive about everything. At least I came back and tried TWC to compare to what I have. I don't ignore the competition just because of the bad history I've had with them.  If they have something better I'm all for changing.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday May 09, 2005, 10:35:33 PM
So I suppose it was *absolutely* neccessary to make 2 posts in a row, within 2 minutes of eachother, to prove us all wrong about TWC eh? There's such a thing as the EDIT button "smarty pants."

Boy, you're sounding more and more like your avatar...
Title: Official SA 8300HD DVR Users Thread
Post by: Gregg Lengling on Tuesday May 10, 2005, 07:02:34 AM
Okay BOYS lets play nice, if you need to yell at each other do it off line or via private messaging, if it gets out of hand you will be deleted or moderated.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Tuesday May 10, 2005, 12:38:01 PM
Quote from: sp44againAll I see you do is be argumentive about everything. At least I came back and tried TWC to compare to what I have. I don't ignore the competition just because of the bad history I've had with them.  If they have something better I'm all for changing.
Sorry you have gotten hosed so many times.  I'd be ticked too.  It seems like your biggest frustration is with hardware, not programming or quality of the service itself.  I would call the Mayfair store and talk to the store manger/supervier to explain the BS you have gone through.  Then arrange for a box to be held with your name on it and tell him if it's not there when you come in for the swap, you will simply turn in your hardware and cancel your account during the visit.
Title: Try a service call
Post by: gparris on Tuesday May 10, 2005, 12:41:38 PM
When I asked for an exchange for my 8000HD DVR TWC office said they had some and I should pick it up after work...I did and they were somehow out.
Then I arranged for them to replace mine (and the others, just in case) with the newer model and they did at my home.

I am glad it worked out that they did come as a service call because I had problems booting the new boxes and getting my HD package up and running, too.
 So the service call I had was worthwhile...malfunctioning boxes can mean problems with the line, too,  so I must have had that and glad they came over.

Try arranging a service call-mine came on a Sunday and so did the newer box.
Just my experience with good service from TWC.
 :D
Title: Calling mhz40
Post by: Hophead on Tuesday May 17, 2005, 06:42:00 AM
Is there an update on the upgrade that will allow us to force DD 5.1 while using an HDMI cable with 8300?

Thanks for any info...
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Tuesday May 17, 2005, 04:44:49 PM
GAHHHH!!!

I'mn starting to hate this thing. I paused '24' for 15 minutes and it shut off!!! I missed all that action :( Its done this at least once before!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday May 20, 2005, 03:18:18 PM
Wow... that's really weird. It's never done that to me before. The only issues I've been having with it recently was yesterday... ever since the stupid weather alert, it would exit itself out of the LIST menu every 10 seconds or so. It kept doing that till I rebooted it.

Those weather alerts really make those boxes screw up.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Friday May 20, 2005, 05:48:57 PM
Quote from: HopheadIs there an update on the upgrade that will allow us to force DD 5.1 while using an HDMI cable with 8300?

Thanks for any info...

Update on the update is there is nothing to update. :bang:
Not sure what the hold-up is.  Maybe the bugs in it are worse than the ones we currently have? (i.e: Shutting down after a 15 minute pause?? Huh??)
Title: How about this...
Post by: gparris on Saturday May 21, 2005, 07:35:29 AM
Quote from: Paul S.GAHHHH!!!

I'mn starting to hate this thing. I paused '24' for 15 minutes and it shut off!!! I missed all that action :( Its done this at least once before!

Were you pausing while recording it (I wouldn't do that) or what?

If you record "24" (it seems as though you are "into" this show),
you should not have the need to ever "pause" it.
Just backup, as I do, to where you left off and let it keep recording.
I have never had a problem with the 8300HD doing that.  ;)

If you aren't recording it, it DOES keep at least a half-hour or more in its "buffer" so pausing (again) is not necessary.

The alternative is to try going for the guide, make sure the program you are watching is highlighted and press the record button and it records what you currently have it the buffer and it does the trick...you just have to make it a habit to remember these things....hope this helps you. ;)
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Saturday May 21, 2005, 04:22:02 PM
I just called and asked if there were any of these boxes in stock and guy told me they were only giving them out if you had a problem with your current DVR... what's that all about :confused:  Too much demand?
Title: Official SA 8300HD DVR Users Thread
Post by: Marc G on Monday May 23, 2005, 09:59:46 AM
Quote from: kevbeck122I just called and asked if there were any of these boxes in stock and guy told me they were only giving them out if you had a problem with your current DVR... what's that all about :confused:  Too much demand?

I would guess that, customer service not withstanding, they are considering cost and having the old boxes in use is cheaper. However, you are having problems with your current box ( channel surfing is too slow, no HDMI support, slow searching by title, etc). I'm sure your current box isn't doing something that a newer box is!

Speaking of which, I've discovered that I'm getting the "your display does not support HDCP" when using HDMI. Power cycling (just off and on) doesn't help, and a reboot helped until I tuned to channel 550 (a digital pbs channel). I wonder if the channel makes a difference? (For trouble shooting purposes, I should naybe add that this box has not been updated sisnce I picked it up, meaning I don't get all of my HD channels that I pay for, but I do get all of the movie channels.)
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday May 23, 2005, 12:11:39 PM
Quote from: Marc G(For trouble shooting purposes, I should naybe add that this box has not been updated sisnce I picked it up, meaning I don't get all of my HD channels that I pay for, but I do get all of the movie channels.)

This is fixed by simply calling TWC and telling them that you just got a new box and you aren't receiving all the HD channels. They'll send the box an update and whala!  :)
Title: Official SA 8300HD DVR Users Thread
Post by: Marc G on Monday May 23, 2005, 12:47:16 PM
I know and it's the "right" thing to do :( , but right now I have all of my proper channels upstairs plus Showtime and HBO in HD downstairs... :p

Anyway, do you think that would have an effect on the HDCP error?
Title: Official SA 8300HD DVR Users Thread
Post by: picopir8 on Monday May 23, 2005, 12:58:39 PM
Quote from: kevbeck122I just called and asked if there were any of these boxes in stock and guy told me they were only giving them out if you had a problem with your current DVR... what's that all about :confused:  Too much demand?

You must have called the normal customer service #.  Ill bet thats the common response b/c they dont want to send a driver out to deliver your box unless there is a problem.  If you go to the mayfair store, you can swap the box w/o any problems.  Last I checked, TWC does not make the mayfair stores number public so you just have to disconnect everything and take it there and hope they have an 8300 in stock.  They swapped my box w/o problems.  They asked why I was switching and I said the 8000 only put out component or svideo but not both, and I needed both for my home theater setup.

My only mistake was taking my remote.  They swapped it out too and gave me one thats pretty beat up.  I didnt care too much though since I was waiting for (and still am) the Harmony 880 to be released. I know, bestbuy has it, but online retailers have it for about 60% of the price, they just havent received it yet.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday May 23, 2005, 01:47:12 PM
Quote from: picopir8Last I checked, TWC does not make the mayfair stores number public so you just have to disconnect everything and take it there and hope they have an 8300 in stock.

I think this is repeat #4 now...

Quote from: Mark StrubeLike I've said, call the Mayfair store (1-866-892-6007), ask if they have any available, if not, ask when they're getting a new shipment. I'd recommend calling right before you're planning on leaving to go to the store. They tend to disappear pretty quickly.

 :rolleyes:
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Monday May 23, 2005, 05:01:34 PM
Quote from: gparrisWere you pausing while recording it (I wouldn't do that) or what?

If you record "24" (it seems as though you are "into" this show),
you should not have the need to ever "pause" it.
Just backup, as I do, to where you left off and let it keep recording.
I have never had a problem with the 8300HD doing that.  ;)

If you aren't recording it, it DOES keep at least a half-hour or more in its "buffer" so pausing (again) is not necessary.

The alternative is to try going for the guide, make sure the program you are watching is highlighted and press the record button and it records what you currently have it the buffer and it does the trick...you just have to make it a habit to remember these things....hope this helps you. ;)


I didnt have it set to record. I had to pause it to take care of some crap. Less than 15 min later, the box shut off and there was no way to 'rewind' it.
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Monday May 23, 2005, 05:10:45 PM
Quote from: Marc GI would guess that, customer service not withstanding, they are considering cost and having the old boxes in use is cheaper. However, you are having problems with your current box ( channel surfing is too slow, no HDMI support, slow searching by title, etc). I'm sure your current box isn't doing something that a newer box is!

Speaking of which, I've discovered that I'm getting the "your display does not support HDCP" when using HDMI. Power cycling (just off and on) doesn't help, and a reboot helped until I tuned to channel 550 (a digital pbs channel). I wonder if the channel makes a difference? (For trouble shooting purposes, I should naybe add that this box has not been updated sisnce I picked it up, meaning I don't get all of my HD channels that I pay for, but I do get all of the movie channels.)

I'd like the 8300 mainly because of the HDMI port and of course the DVR function.  Right now I'm using a DVI to HDMI cable on my 3510 and audio is shared with a component jack set on my TV... so I'm out one component set just because of that.  I haven't had any HDCP issues, but the box and TV have issues with each other so the box reboots almost everytime I turn it off.  

I had the same thing when I first got my box where I got all of the movie channels, but no iControl or HD package.  A day later my box was deactivated and I had to call in to get it back up... movie channels were gone :(
Title: Official SA 8300HD DVR Users Thread
Post by: Gregg Lengling on Monday May 23, 2005, 05:21:11 PM
Quote from: kevbeck122I'd like the 8300 mainly because of the HDMI port and of course the DVR function.  Right now I'm using a DVI to HDMI cable on my 3510 and audio is shared with a component jack set on my TV... so I'm out one component set just because of that.   :(

Most sets that share an input with component and DVI have an activity sensor where the digital function takes over, but I realize that with DVI it's not the same as HDMI so you can't use the audio inputs for both.  But of course most of us hard-core people never use the internal audio system in a HD set, we all have dedicated surround systems and that's how I get around sharing input one with DVI and Component.
Title: Top of the screen chopped off
Post by: Millmann on Tuesday May 31, 2005, 12:59:45 PM
Is anyone experiencing the top of the picture chopping off? It is happening to me about 50% of the time. Especially noticeable when watching the Brewers and the score line is off the top of the screen (can see the very bottom of it). Sometimes if I change channels and wait about 5 seconds and switch back, it corrects itself, but not always. Sometimes it's triggered by rewinding. Haven't noticed it on High-Def channels, but you may not notice unless there is a graphic on the top of the screen that disappears.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Jun 01, 2005, 11:16:46 AM
Very strange... normally I'd say your screen just has a lot of overscan but that doesn't sound like the case if it's constantly changing. Have you tried setting the box for different outputs? For example does 720p cut off more than if you have it scaled to 1080i instead? Also, this could be your television not properly switching display modes. Not sure.

You are talking about an 8300HD correct? How is it connected to your tv?
Title: Zoom
Post by: Mrtanner on Friday Jun 03, 2005, 04:34:23 PM
Quote from: MillmannIs anyone experiencing the top of the picture chopping off? It is happening to me about 50% of the time. Especially noticeable when watching the Brewers and the score line is off the top of the screen (can see the very bottom of it). Sometimes if I change channels and wait about 5 seconds and switch back, it corrects itself, but not always. Sometimes it's triggered by rewinding. Haven't noticed it on High-Def channels, but you may not notice unless there is a graphic on the top of the screen that disappears.

It sounds like you might be "zooming" 4x3 content to fill the 16x9 screen.  Do you have the bars on the side of the picture when the scoreboard is cut from the top?
Title: Official SA 8300HD DVR Users Thread
Post by: Greg Oman on Monday Jun 06, 2005, 05:18:03 PM
Has anyone gotten a 8300 recently?  I just came back from the Loomis road facility and had the most unpleasant experience I've ever encountered as a human.  The woman (didn't get her name, I could describe her in a derragatory manner but that would reduce me to her level) happily agreed to take our nonHD SA-8000 and upgrade us to the HD-DVR, however when we asked if she had the 8300, she said no.  So I commented that we would try the Mayfair store.  She said nobody had them.  Nobody in this region.  When I seemed somewhat skeptical, she goes off on this rant and opens all of the storage cabinets she has.  I mentioned that it sure seemed like people in thius and other regions (via the avs forum comments) did have them recently.

If it wasn't my girlfriends service, and the issues with that, I'd have pitched the $135 a month we pay Time Warner on the spot.

Nobody deserves that kind of treatment. :guns:  Considering returning to satelite and dsl....

So-- post here.  When did you get your 8300.  Let's start with 5/20/2005 and later.   :bang:

Greg O.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Jun 06, 2005, 06:23:21 PM
Well, I got mine from Mayfair on 02-27-2005. The woman doesn't know what she's talking about. I would've stayed and asked to speak to a manager or gotten her name and made sure someone in charge knows about her unacceptable behavior.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Wednesday Jun 08, 2005, 08:56:27 PM
Quote from: Mark StrubeWell, I got mine from Mayfair on 02-27-2005. The woman doesn't know what she's talking about. I would've stayed and asked to speak to a manager or gotten her name and made sure someone in charge knows about her unacceptable behavior.


Got mine a couple weeks later.
Title: HDMI to DVI-D cable for $9.99
Post by: Snard on Tuesday Jun 14, 2005, 09:57:52 PM
http://www.surpluscomputers.com/store/main.aspx?p=ItemDetail&item=CBL10158

And free shipping even!

I assume this will do the trick for connecting the 8300 to most HD sets.

(Disclaimer: I haven't bought one of these yet; I just found out about the deal and wanted to pass it along before it expires.)
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Wednesday Jun 15, 2005, 06:28:50 AM
I bought one for $8 on ebay and it works fine.
Title: Changes last night
Post by: Hophead on Wednesday Jun 15, 2005, 08:13:02 AM
This morning I saw that HBO HD is now 508, but did something else happen or is anyone else that is using an HDMI to HDMI cable having issues with Audio?  I no longer get audio when using that port.  I hooked up my component cables and everything works fine.

Just curious if it is my cable (which was working last night) or if it is an issue with the box or if anyone else that is using an HDMI cable is having the same problem?

Thanks
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Jun 15, 2005, 11:25:19 AM
Oh lord... now I need to change all my series recordings. :mad:

EDIT: Just read about it in the programming thread. Nevermind. :D
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Jun 15, 2005, 11:31:14 AM
For a couple days now I've been having an issue with the guide - if I hold down the right arrow to have it skip thru the time a bit, it no longer does that. It starts to move slowly like normal, and then as soon as it's supposed to start going fast, it just "freezes." When I let up on the button, still, no changes, but then if I push it forward once more, I'll see that it's skipped forward like it was supposed to. I've tried rebooting and that didn't fix it.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Wednesday Jun 15, 2005, 05:37:15 PM
How do you skip a day at a time on the guide? I forgot...


We need a thread that has all the 'hidden' trhings about the box  ;)
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Wednesday Jun 15, 2005, 05:59:01 PM
Press the number of days then press the right arrow.
Title: Same Here
Post by: DBL on Wednesday Jun 15, 2005, 09:00:26 PM
Quote from: HopheadThis morning I saw that HBO HD is now 508, but did something else happen or is anyone else that is using an HDMI to HDMI cable having issues with Audio?  I no longer get audio when using that port.  I hooked up my component cables and everything works fine.

Just curious if it is my cable (which was working last night) or if it is an issue with the box or if anyone else that is using an HDMI cable is having the same problem?

Thanks

I had the same problem - is it the box ? or is it some other thing twc is doing
please advise if anyone has an answer - I have re-booted several times and the HDMI to HDMi great oicture no sound

Thanks
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Jun 15, 2005, 09:06:59 PM
Since HDMI also carries sound, i believe if you're using this type of cable, the sound is being routed thru that. For now if you wanna use HDMI, you'll have to rely on any digital audio outputs your tv has... or use the analog stereo audio from the box.
Title: 8300 HDMI - No sound
Post by: DBL on Wednesday Jun 15, 2005, 09:10:15 PM
That's the point I want to carry the Audio through the HDMI cable as it design to do. and up until Today it was working great. However when I turned on the equipment tonight - Great Picture - no sound. It is like TWC deactivated the HDMI audio from the box. The TV Accepts HDMI to HDMI it sounds great when working.
Title: Official SA 8300HD DVR Users Thread
Post by: Gregg Lengling on Wednesday Jun 15, 2005, 09:14:35 PM
Quote from: DBLThat's the point I want to carry the Audio through the HDMI cable as it design to do. and up until Today it was working great. However when I turned on the equipment tonight - Great Picture - no sound. It is like TWC deactivated the HDMI audio from the box. The TV Accepts HDMI to HDMI it sounds great when working.

I've found that once in a while I'll lose digital audio output from the DVR and found that turning the box off and back on usually fixes it.  Although once I had to do a reboot, which you can do by unplugging the power or holding the power switch on the box until it displays boot.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Wednesday Jun 15, 2005, 10:18:53 PM
Quote from: DBLThat's the point I want to carry the Audio through the HDMI cable as it design to do. and up until Today it was working great. However when I turned on the equipment tonight - Great Picture - no sound. It is like TWC deactivated the HDMI audio from the box. The TV Accepts HDMI to HDMI it sounds great when working.

Sounds like a bug in the code and not a hardware issue.  Will dig into it Thursday.
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Thursday Jun 16, 2005, 05:59:25 AM
I noticed yesterday evening that I was getting Dolby Digital output while connected via HDMI!  :)

Was there an update?
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Thursday Jun 16, 2005, 09:05:38 AM
Quote from: Andrew GrallI noticed yesterday evening that I was getting Dolby Digital output while connected via HDMI!  :)

Was there an update?
Yup.  It was in preparation for adding the ability to change the audio option in the Settings menu.
You don't mention where your are getting DD.  Is it the 5.1 out of the digial output that is working while connected via HDMI, or are you saying the 2.0 through the HDMI cable is now working?
If it's the former, it seems to me that the code defaulted the set tops to 5.1, dropping the 2.0 feed via HDMI.  That would explain the problem DBL reported.

MHz40
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Thursday Jun 16, 2005, 09:35:50 AM
I am getting 5.1 through the digital output with HDMI connected.

It was a very nice surprise!
Title: Official SA 8300HD DVR Users Thread
Post by: Absopo on Thursday Jun 16, 2005, 01:43:53 PM
I'm still confused, I am having the same problem DBL reported, what do I need to do to restore audio via HDMI?
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Thursday Jun 16, 2005, 02:11:41 PM
Quote from: AbsopoI'm still confused, I am having the same problem DBL reported, what do I need to do to restore audio via HDMI?
If my theory is right (and nothing has been proven yet), you can't do anything to restore your audio fed via the HDMI cable.  Your options are either 1) use the analog L/R putput jacks of the set top to feed the analog input of your TV* or 2) use the SPDIF digital signal into a 5.1 decoder.

* I have seen some HDMI inputs with parallel analog audio jacks for the same HDMI input.

Still no final word.  Stay tuned.

MHz40
Title: Official SA 8300HD DVR Users Thread
Post by: MDR on Thursday Jun 16, 2005, 08:32:17 PM
Had planned on swapping out my 8000 with an 8300 this summer after i had caught  up on my saved shows. This past weekend the 8000 started acting up, so i quickly caught up and picked up an 8300 today.
   I went to the Loomis office to see if they had any. ( I think I know who the surly service rep. is. ) She went to the storeroom and said they had them but i couldn't get one unless i brought in the old box for exchange. On previous occasions I've updated my equipment by getting the new box and making sure it worked before turning in the old one. In fact this is what i did when i got the 8000 when they first came out.
Is this true that you have to turn in the old unit first or was she blowing smoke. She claimed the new system didn't allow this. I felt just by her demeanor, she"s the one who gave grief to others. Anyway to make her happy i brought in the old 8000 and got the 8300.
   The 8300 is definitely a better unit. One strange thing, when viewing the program info sometimes I'll get the sidebars that i expected and other times I'll have a full screen displayed under the info. A minor quirk.

   Enough rambling and now the big question. When will our 8300's support and have the SATA drives available. Haven't seen this addressed since the 8300's came out. Hopefully before fall and all the new shows.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Thursday Jun 16, 2005, 09:00:27 PM
Quote from: MDRHad planned on swapping out my 8000 with an 8300 this summer after i had caught  up on my saved shows. This past weekend the 8000 started acting up, so i quickly caught up and picked up an 8300 today.
   I went to the Loomis office to see if they had any. ( I think I know who the surly service rep. is. ) She went to the storeroom and said they had them but i couldn't get one unless i brought in the old box for exchange. On previous occasions I've updated my equipment by getting the new box and making sure it worked before turning in the old one. In fact this is what i did when i got the 8000 when they first came out.
Is this true that you have to turn in the old unit first or was she blowing smoke. She claimed the new system didn't allow this. I felt just by her demeanor, she"s the one who gave grief to others. Anyway to make her happy i brought in the old 8000 and got the 8300.
   The 8300 is definitely a better unit. One strange thing, when viewing the program info sometimes I'll get the sidebars that i expected and other times I'll have a full screen displayed under the info. A minor quirk.

   Enough rambling and now the big question. When will our 8300's support and have the SATA drives available. Haven't seen this addressed since the 8300's came out. Hopefully before fall and all the new shows.

I think the deal is if you don't return one as an exchange, you would need to add a second set top with all the same services (and pay for it) untill you returned the original.
There is no plan in sight to support external drives that I am aware of.
Title: Official SA 8300HD DVR Users Thread
Post by: FiberOptic on Friday Jun 17, 2005, 06:12:19 PM
Had some issues with my sound and then 2 days ago I lost all sound with my HDMI to HDMI setup.  Took the box back to get a replacement.  I hooked it up and same thing, no sound.  When talking to the TWC they do not guarantee the HDMI connections will ever work and will not support it.  What a shame! Now back to compenent :bang:
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Jun 18, 2005, 07:29:38 AM
Why does mine work so well? Is it because its HDMI to DVI??
Title: Twc
Post by: DBL on Sunday Jun 19, 2005, 11:13:02 AM
I cannot believe that TWC is using the excuse they do not support HDMI to HDMI. They told me the same thing until I pointed out that the connection is in their user manual. I was then told their HD expert would call me back. That was 4 days ago. Does anyone have an actual valdi contact @ TWC that we can call to get the HDMI Digtal audio feature turned back on. As I am convienced that TWC turned it off on purpose. For some strange reason.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Sunday Jun 19, 2005, 11:59:07 AM
Quote from: DBLI cannot believe that TWC is using the excuse they do not support HDMI to HDMI. They told me the same thing until I pointed out that the connection is in their user manual. I was then told their HD expert would call me back. That was 4 days ago. Does anyone have an actual valdi contact @ TWC that we can call to get the HDMI Digtal audio feature turned back on. As I am convienced that TWC turned it off on purpose. For some strange reason.
Clearly you haven't read all the reponses to one of your earlier posts in this thread.  Your answer lies within...
Title: Official SA 8300HD DVR Users Thread
Post by: Absopo on Sunday Jun 19, 2005, 12:42:18 PM
I was able to get sound while using HDMI for video by installing a optical digital audio line to my 5.1 receiver.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Monday Jun 20, 2005, 07:12:36 PM
Quote from: mhz40Clearly you haven't read all the reponses to one of your earlier posts in this thread.  Your answer lies within...
Yeah, that's a little different... DBL is trying to get it working again via the same HDMI cable that provides picture to his TV.
Title: Audio issues with HD channels
Post by: Greg Oman on Thursday Jul 07, 2005, 12:10:06 PM
I'm still waiting for our longer fiber cable (20') but I do have our 8300 using the L&R audio outs to my receiver.  We've been noticing that the sound level varies quite a bit, both in content and commercials, which is very distracting.

Anyone else notice this?  It even occurs if I just drive my TV speakers as well, I think I'm using the RF output to CH3 for that, but I'll double check.

Greg O.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Thursday Jul 07, 2005, 06:13:39 PM
Source issues.  Garbage-in garbage-out.  I've seen audio levels vary over 16db over a 30 minute window using Dolby's LM-100 (http://www.dolby.com/professional/pro_audio_engineering/products_testmeasure.html) , which is the defacto audio level meter for AC3 sources.  It's depressing, but short of compressing the signal to death, can only be properly adjusted at the original encoding point.
Title: Official SA 8300HD DVR Users Thread
Post by: Greg Oman on Friday Jul 08, 2005, 10:40:38 AM
That's depressing!  Well, I just got word that my optical cable has arrived, so I'll see how much of an issue it is with some of the stuff on HBO HD, etc.

Thanks for the info!!

Greg O.
Title: Problem
Post by: saviorfred on Wednesday Jul 13, 2005, 10:15:17 AM
I have a problem with my 8300 that I cannot figure out.  I am trying to use the HDMI port.  My TV has DVI so I bought a HDMI to DVI cable.  I connected the sound using the AC/3 port.  When I plug the HDMI cable in, I do not get any picture at all on my TV.  Also, I get sound for a second, then the sound stops.  I have tried two different cables and even exchanged my 8300 for another one.  I have also tried resetting the box many times.  I tried my old HD Direct TV box in the DVI port on the TV and I can get picture using that box.  Any thoughts on why I cannot get picture and why the sound stops after a second.
Title: Official SA 8300HD DVR Users Thread
Post by: LuckySe7ens on Friday Aug 05, 2005, 02:11:33 AM
Anyone know why you have to pay multiple "service" fees if you have multiple boxes?  Why don't they just be truthful and charge $15 / mo for the box instead of adding fake "service" fees?  If it's really a service I am paying for, I should only have to pay for it once (per FCC regulations I believe... ie they cant make you pay for your cable service on every TV in your house)
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Aug 05, 2005, 02:28:01 AM
If you're referring to DVR - You're paying for the DVR box (the same charge as a digital box, I believe) and the DVR "service." The box allows you to get your digital and ondemand channels, and the added "service" of DVR allows you to record shows.

If you're referring to digital boxes... those show up on your bill as digital boxes, not "services". You can get service on any tv that you want without additional charges by using a basic analog connection. Also, you can get digital on any tv you want without additional charges by using your own QAM tuner, although I don't know how limited those are.

It'd be great to only have to pay for one box no matter how many you have... but that's never gonna happen. ;)
Title: Official SA 8300HD DVR Users Thread
Post by: Steely on Sunday Aug 21, 2005, 08:06:01 AM
Quote from: Mark StrubeWell, first I'd switch to Road Runner... I used to have EarthLink but then I found out if I switch to RR, it's $34.95/mo for a year, and then $40/mo after that since we have digipic 2000. (you don't need dp2000 to get the 34.95 deal)

As far as I know, this is the most economical you can get:

DIGIPiC 1000 - $49.95
HD Package - $6.95
Digital Box - $7.95
HD DVR - $6.95
Road Runner - $34.95

TOTAL: $106.75 + taxes

I am considering switching from Earthlink and D*.  Is this pricing still correct?  Can I also get everything listed here except the HD Package?  I just don't think I want to spend $6.95 for ESPNHD.
Title: Official SA 8300HD DVR Users Thread
Post by: gparris on Sunday Aug 21, 2005, 11:40:36 AM
Yes, the pricing is good, however, you might get an even better price if you attempt some negotiation, IMO. :)

You will get INHD 1 and 2, which show sports, concerts,etc. as well in addition to  HDNET and HDNET Movies, some of the best in high definition programming as well as ESPNHD for your $6.95, so don't write it out of the picture.  :D

If you want to try the HD package, there is no charge for cancelling at any time.
Title: Official SA 8300HD DVR Users Thread
Post by: Steely on Sunday Aug 21, 2005, 03:12:00 PM
With the all-in-one special going on this weekend, it was too good to pass up.  I'm looking forward to the 8300HD DVR.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Aug 21, 2005, 04:33:39 PM
In the month of September HDNet Movies is playing Blade Runner: The Director's Cut... that'd be enough for me to get the HD package!! :D

A problem I've noticed with my DVR - I regularily record Nothing But Trailers from HDNet... great to demo the home theater with, and I love movie trailers! Lots of times there will be audio dropouts in the recording playback... I figured it was just a signal problem. This time I decided to watch the show live (non-buffered) as it was being recorded. Not a single problem. Then, in the playback, during similar parts of the same trailers as the problems were last time... audio dropouts. Does even the 8300HD not have enough processor power to keep up with certain scenes using high bitrate or something? It's clearly a recorder issue since it didn't do any of this on live playback.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Sunday Aug 21, 2005, 07:05:43 PM
Quote from: Mark StrubeIn the month of September HDNet Movies is playing Blade Runner: The Director's Cut... that'd be enough for me to get the HD package!! :D

A problem I've noticed with my DVR - I regularily record Nothing But Trailers from HDNet... great to demo the home theater with, and I love movie trailers! Lots of times there will be audio dropouts in the recording playback... I figured it was just a signal problem. This time I decided to watch the show live (non-buffered) as it was being recorded. Not a single problem. Then, in the playback, during similar parts of the same trailers as the problems were last time... audio dropouts. Does even the 8300HD not have enough processor power to keep up with certain scenes using high bitrate or something? It's clearly a recorder issue since it didn't do any of this on live playback.


I've talked about that before and got written off. I understand what you see/hear.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Aug 21, 2005, 10:16:48 PM
Something else interesting... on the same recording, it doesn't ALWAYS drop out. Sometimes it plays thru perfectly. Sometimes it doesn't... but when it doesn't, it's always around the same point in the given recording. And I want to be clear - this wasn't present during live playback, so there's something up with the recorder or playback.

(It especially likes to drop out at the opening of the trailer for the new Zorro movie. [there's 2 trailers - I'm referring to the one that opens with a ringing bell] That part also happens to be full of fade ins & fade outs, and some killer DD5.1 FX. It always seems to like to drop out when there's "a lot" going on, if that makes any sense. But of course, when I watched it live, not one problem.)
Title: Official SA 8300HD DVR Users Thread
Post by: Steely on Tuesday Aug 23, 2005, 04:48:21 PM
Does the 8300HD come with any cables such as component?  I can't use HDMI as my HTPC will be using that.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Tuesday Aug 23, 2005, 06:57:34 PM
A while back, I received a fairly cheap set of componet cables with the box.  They were eventually replaced with some mid-grade units from BB for around $30.  Not sure if they are included anymore...
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Aug 24, 2005, 09:20:35 PM
Every HD box I've gotten from TWC came with free component cables. Cheap, but worked great. However I have gone thru 2 defective cables from them. (One didn't work, the other had a fine line thru the picture all the time.) I since only use mid-grade cables from eBay, and have a couple extra pairs of TWC's wires laying around.
Title: Official SA 8300HD DVR Users Thread
Post by: Mrtanner on Friday Aug 26, 2005, 11:16:52 AM
Quote from: Mark StrubeSomething else interesting... on the same recording, it doesn't ALWAYS drop out. Sometimes it plays thru perfectly. Sometimes it doesn't... but when it doesn't, it's always around the same point in the given recording. And I want to be clear - this wasn't present during live playback, so there's something up with the recorder or playback.

(It especially likes to drop out at the opening of the trailer for the new Zorro movie.

It could be your receiver taking a second or two to switch between 2-channel and DD 5.1.

I'm not familiar with the trailers program, but my theory is this.  You have a narrator, or some studio chatter going on that is not in 5.1 - Then the trailer starts and the audio switches to DD 5.1  Your receiver may take a second to recognize this switch resulting in a drop-out.

If my theory is correct, if you experience the drop out, after the sound comes on, you should be able to quickly back up to the start of the trailer (but no further) and play it without the drop-out because your receiver is already in DD 5.1 mode.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Aug 26, 2005, 02:41:46 PM
No... the entire program is in 5.1. In fact, everything on HDNet, even if it's not in true 5.1 audio, is upconverted.

Also, your theory would not explain why the drop-outs aren't present when watching live... and if you rewind something, that kills the sound signal, so the receiver would have to switch again anyways. (And if the program was switching sound modes for different trailers, which it doesn't, it would have about 5 seconds lead-in since they include the green "approved for all audiences" screen before each trailer.)
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Friday Sep 02, 2005, 04:12:45 PM
Finally got one.. they had around 10 in stock today :)

I like it for the most part... SD analog looks worse, though, than the 3510.  Only other issue I have with it is that I wish I could use the 5.1 audio from the HDMI cable and output it to my receiver using the optical out on my TV.  That way I could also watch OTA in 5.1 without disconnecting cables.  I'm assuming it has to do with that firmware upgrade to allow for the audio menu, because people in other TWC markets have had success with what I'm trying to do.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Sep 02, 2005, 05:47:33 PM
Quote from: kevbeck122SD analog looks worse, though, than the 3510.

What settings are you using on the box? I've found if I just let it upscale everything to 1080i it does a much better job than my tv.
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Saturday Sep 03, 2005, 12:45:55 PM
The SD digital channels look closer to DVD quality now.  The 3510 softens the picture up, but the 8300 seems to make everything more sharp, so I see more fuzz in the analog channels.

Right now I have SD channels set for 480p and the HD channels in 720p and 1080i.  I didn't see any difference when I set it to output only 1080i.
Title: How to get into setup?
Post by: Carmmond on Monday Sep 05, 2005, 01:50:04 PM
I have a question that has I can't find in all the postings in this thread. I gust got our first HD DVR (8300) and can't get into the setup menus per instructions in the owners manual (press GUIDE and INFO). Can anyone tell me what I need to push to get into all the menus? Maybe we could make a sticky post of all the commands for new owners of this box?
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Tuesday Sep 06, 2005, 11:44:47 AM
Quote from: CarmmondI have a question that has I can't find in all the postings in this thread. I gust got our first HD DVR (8300) and can't get into the setup menus per instructions in the owners manual (press GUIDE and INFO). Can anyone tell me what I need to push to get into all the menus? Maybe we could make a sticky post of all the commands for new owners of this box?
Are you confusing Settings and Diagnostics?  To get into Settings, you select 'Settings'... followed by 'A', or the 'More Settings' option on the remote.  The manual does not tell you how to get into diagnostics by design.  There are no 'setup' options in the diagnostics pages.
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Tuesday Sep 06, 2005, 08:50:22 PM
I'm assuming the manual is going by Scientific Atlanta's own software, but TWC boxes here use Pioneer's software... which probably doesn't have the easy initial setup.  Just go into settings and press A like mhz40 said, and you'll be able to setup everything there.
Title: Official SA 8300HD DVR Users Thread
Post by: MathWiz579 on Wednesday Sep 07, 2005, 03:10:13 PM
Just got my 8300 box yesterday due to my HD in the 8000 becoming FUBAR (2nd box this has happened to).

Very pleased with everything thus far.  One question that I am still not clear about after reading through this thread... if I hook up using HDMI, can I still use the digital audio out to go to my receiver?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Sep 07, 2005, 04:01:39 PM
Quote from: MathWiz579One question that I am still not clear about after reading through this thread... if I hook up using HDMI, can I still use the digital audio out to go to my receiver?

Yuppers. :)
Title: Official SA 8300HD DVR Users Thread
Post by: Steely on Wednesday Sep 07, 2005, 04:13:44 PM
Just got my 8300HD box today.  So far so good.  Anyone know if the IR jack on the back is active?  I think the manual says something about "for future use", but I'm just curious if anyone has tried it.  I have a Xantech IR system and would like to eliminate the stick-on mouse style emitters.  The mini-jacks are much more reliable.

Thx,

Dan
Title: Official SA 8300HD DVR Users Thread
Post by: MathWiz579 on Wednesday Sep 07, 2005, 04:47:28 PM
Quote from: Mark StrubeYuppers. :)


Uber-Schweet!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Sep 07, 2005, 09:57:10 PM
Actually don't quote me on that. The situation might be different if using a cable that's HDMI on both ends. I'm using HDMI -> DVI and digital audio out works for me. Can anyone confirm it working with HDMI -> HDMI?
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Wednesday Sep 07, 2005, 09:59:01 PM
Quote from: Mark StrubeActually don't quote me on that. The situation might be different if using a cable that's HDMI on both ends. I'm using HDMI -> DVI and digital audio out works for me. Can anyone confirm it working with HDMI -> HDMI?

Yes, I'm using optical out + HDMI to HDMI cable and it works fine.
Title: Official SA 8300HD DVR Users Thread
Post by: Carmmond on Sunday Sep 11, 2005, 11:53:04 PM
Quote from: kevbeck122I'm assuming the manual is going by Scientific Atlanta's own software, but TWC boxes here use Pioneer's software... which probably doesn't have the easy initial setup.  Just go into settings and press A like mhz40 said, and you'll be able to setup everything there.


Thanks guys thats what I was looking for.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Oct 04, 2005, 07:34:38 PM
Mhz40, any inside news as to when the next update might be? Everything's fine except the usual HDNet audio dropouts which are only there on playback, not live unbuffered play of the show it's recording. :(

I read some rumors in AVS Forum that future versions of Passport will allow you to put series recordings into folders... for example... all your recordings of Seinfeld would be in a single Seinfeld folder.
Title: Official SA 8300HD DVR Users Thread
Post by: Greg Oman on Wednesday Oct 05, 2005, 09:59:08 AM
Quote from: Mark Strube...Everything's fine except the usual HDNet audio dropouts which are only there on playback, not live unbuffered play of the show it's recording.

We've been noticing the audio drops on 512 as well with LIVE TV.  I'm using the toslink output for audio.  Happened a few times during the MNF games, and last night during Commander in chief too.  Buffered doesn't change it at all.

Greg O.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Oct 05, 2005, 01:53:18 PM
That's due to signal problems... could be at Time Warner, could be at WISN, could be at your end (weak signal, bad cable, etc)... the problem I'm talking about can be fixed with better software in the DVR, which is why I brought it up.
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Wednesday Oct 05, 2005, 04:35:56 PM
Quote from: Greg OmanWe've been noticing the audio drops on 512 as well with LIVE TV.  I'm using the toslink output for audio.  Happened a few times during the MNF games, and last night during Commander in chief too.  Buffered doesn't change it at all.

Greg O.
I notice them during MNF too.  I thought it was my DVR wigging out... and maybe that is ultimatly what we are all seeing.  Based on the great input provided here at the forum, I guess it's time to roll up the sleves and check under the hood.  At least we will get some monitoring gear on the feed for starters.
These can be tough to find & fix, so no timeline on any fix can be provided at this time.
It would help to know if any OTA problems were noticed during the Packer game...
Title: 8300HD-DVR Resets
Post by: Domer on Tuesday Oct 11, 2005, 06:49:09 PM
I recently upgraded to HD DVR and Time Warner installed the SA 8300HD DVR box. I have a brand new Samsung DLP HDTV, which I connected using HDMI. I ran the SPDIF digital audio to my Denon amp. So here's the problem - when I want to listen to a Music Choice service on my stereo, I turn off the TV. Within 2 minutes, the SA box will reset and lock up during the reboot process... until I turn on my TV.

I know what's happening - the SA box is trying to communicate with the TV over HDMI and when the TV is turned off, that handshake fails. But the box should NEVER reset, nor should it fail to boot up just because my TV is turned off.

I cannot convince Time Warner that this is a S/W bug. It took me several days just to get a hold of someone who could spell HDMI, much less understand it.  Eventually I got someone to escalate the issue, but TW came back and said "tough sh-t, that's the way it is."  

It blows my mind that someone could design a box that is supposed to support both audio and video services, but it cannot handle the "audio only" scenario if the HDMI is connected to a TV that is turned off.

Anyone else seen anything like this?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Oct 11, 2005, 07:21:17 PM
Solution - either leave your tv on or start using component instead. The only reason I'm using HDMI instead of component is because both of my component connectors are in use with my DVD player and OTA receiver. I highly doubt you'll see a quality difference.

Don't count on TWC to fix anything that's a software problem. They don't do that type of thing.
Title: Official SA 8300HD DVR Users Thread
Post by: MoreTorque99 on Saturday Oct 22, 2005, 11:23:32 PM
I just picked up the 8300HD today.  TWC supplied a 12' Component video cable.

PQ is very good and I have no issues to report yet.

Has anyone tried using the Firewire ports?

BTW, for good, inexpensve cables, go to http://www.monoprice.com
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Oct 22, 2005, 11:34:08 PM
Yours actually has firewire ports? :confused:
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Sunday Oct 23, 2005, 12:15:35 AM
I think it's an option the cable companies have.. whether or not to have the port.  Since they're now required to provide boxes with firewire if the customer wants it, I'm guessing the newer ones that TWC is giving out have the port.
Title: Official SA 8300HD DVR Users Thread
Post by: MoreTorque99 on Monday Oct 24, 2005, 08:08:01 AM
It has two 6-pin firewire ports on the back.

The box and remote appear to be brand new.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Oct 24, 2005, 08:23:47 AM
A few questions:

Wow and you didn't specifically ask for one with firewire? I guess the new ones must now have these ports?

Do you think they'd be annoyed if I went in and asked for a new in-the-box HD-DVR exchange?

Are the ports active and which channels are unprotected? (Any SD digital besides the PPV previews? Any HD channels you can't get OTA?)
Title: Official SA 8300HD DVR Users Thread
Post by: tekdredger on Monday Oct 24, 2005, 12:16:14 PM
Firewire ports are NOT enabled.  Even though the hardware is there it is not enabled by the Pioneer Passport Echo software.  Hopefully this will be remedied in a future firmware upgrade sooner rather than later (but I'm not holding my breath).  If you find some notes in the various internet forums about people using the firewire ports they are most likely using Scientific Atlanta's own SARA firmware, not the Passport like we have here in Milwaukee.

Having the hardware ports in place is more of a random luck of the draw, it's not just the newer boxes that have them.  Case in point;  I got a 4300HD about 6 weeks ago that had the ports installed but I returned it for an issue I won't discuss here.  The replacement box was also brand new in a box with a later manufacturing date and it does not have the ports.  But like I said, it doesn't matter since they don't work anyway.

Personally, I'd rather see the SATA port be enabled.
Title: 2 DVR misfires
Post by: faulkner on Wednesday Nov 09, 2005, 07:41:57 PM
Two issues with my HD8300 DVR.  

1: Pressing the GUIDE and INFO buttons on the DVR at the same time does not activate an initial setup screen to tell the DVR that my Mits HD TV set is 4x3 format.  The DVR defaults to 16x9 format, and then I have to choose a grey bar, stretch or zoom mode for 4x3 content.  What am I doing wrong?

2: My other HD set is a Westinghouse LCD 16x9 Monitor, but TV volume is unsupported by the DVR remote.  Does anyone know of a 3rd party programmable remote that works well with the 8300 (LIST, GUIDE, A, B, C, DVR keys, etc...)?
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Wednesday Nov 09, 2005, 09:47:00 PM
1: The initial setup is meant for Scientific Atlanta's own box software.  The Pioneer Passport software that is on TWC's boxes doesn't have the inital setup.  You have to press menu, then the yellow triangle to set up the aspect ratio and other box options.

2: The remote can be programmed to use TV volume rather than the boxes.  I don't remember how since I don't use their remote but I'm sure others know how.
Title: Official SA 8300HD DVR Users Thread
Post by: MoreTorque99 on Wednesday Nov 09, 2005, 11:04:39 PM
Quote from: faulknerTwo issues with my HD8300 DVR.  

1: Pressing the GUIDE and INFO buttons on the DVR at the same time does not activate an initial setup screen to tell the DVR that my Mits HD TV set is 4x3 format.  The DVR defaults to 16x9 format, and then I have to choose a grey bar, stretch or zoom mode for 4x3 content.  What am I doing wrong?

2: My other HD set is a Westinghouse LCD 16x9 Monitor, but TV volume is unsupported by the DVR remote.  Does anyone know of a 3rd party programmable remote that works well with the 8300 (LIST, GUIDE, A, B, C, DVR keys, etc...)?


For the screen format, you should be able to pick that from the "advanced settings" menu.  (press settings and then "a" for more settings)

My Harmony 880 works suprisingly well with my 8300HD.  Every function is perfect.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Thursday Nov 10, 2005, 04:44:17 PM
Quote from: MoreTorque99My Harmony 880 works suprisingly well with my 8300HD.  Every function is perfect.

Mine kinda does. I wish it was better. Do you have it set as 'digital set top' or 'watch pvr'?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Nov 24, 2005, 04:28:43 PM
New REALLY ANNOYING issue...

This is more of an issue with the guide programming than the DVR itself but still...

For quite a while now, my box hasn't been getting Commander In Chief... I figured it was a hiatus or something... until I saw them talking about a new episode on Best Week Ever. What the heck?

I checked my series recording... everything was correct... except... it was spelled "Commander in Chief" whereas new episodes were spelled "Commander In Chief"

See the difference? Something as simple as this will screw up your series recordings... RIDICULOUS. The DVR series recordings are case-sensitive. Great job. :bang:

Makes me wonder what other series I'm missing...
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Friday Nov 25, 2005, 02:37:01 PM
Quote from: Mark StrubeNew REALLY ANNOYING issue...

This is more of an issue with the guide programming than the DVR itself but still...

For quite a while now, my box hasn't been getting Commander In Chief... I figured it was a hiatus or something... until I saw them talking about a new episode on Best Week Ever. What the heck?

I checked my series recording... everything was correct... except... it was spelled "Commander in Chief" whereas new episodes were spelled "Commander In Chief"

See the difference? Something as simple as this will screw up your series recordings... RIDICULOUS. The DVR series recordings are case-sensitive. Great job. :bang:

Makes me wonder what other series I'm missing...

I didn;'t even know there was a way to change something like thet. ???
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Nov 25, 2005, 02:40:12 PM
I didn't change anything. Whoever provides the listings changed the "in" to "In" so it screwed up the series recording, since the stupid DVR is case-sensitive, apparently. So I had to delete the old series recording and add the new one.
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Friday Nov 25, 2005, 07:41:23 PM
Quote from: Mark StrubeI didn't change anything. Whoever provides the listings changed the "in" to "In" so it screwed up the series recording, since the stupid DVR is case-sensitive, apparently. So I had to delete the old series recording and add the new one.

Ohhh. That bites!
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Saturday Dec 03, 2005, 06:55:40 PM
I just noticed we have the audio menu now (DD, HDMI and 2 channel).  I found out because since yesterday I have only been getting a PLII signal coming through my receiver.  I checked the menu and sure enough, there's a digital audio out option now.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Dec 03, 2005, 07:14:39 PM
That's strange... is it in the settings? Nothing like that on mine.
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Saturday Dec 03, 2005, 07:57:56 PM
It's right under the Audio Level option in the menu on mine... not the quick settings but the full menu.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Saturday Dec 03, 2005, 09:41:52 PM
Yeah it's not on mine... Clock Settins is under Audio Level still. Strange. :confused:
Title: Official SA 8300HD DVR Users Thread
Post by: shimmer11 on Friday Dec 09, 2005, 08:25:39 PM
I also have no menu option to change the audio to DD.  Is this a firmware update or do I have to exchange for a new box?  I have an optical audio cable free now, and I would prefer to use it over the analog audio.

Andy
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Friday Dec 09, 2005, 11:31:40 PM
Quote from: shimmer11I also have no menu option to change the audio to DD.  Is this a firmware update or do I have to exchange for a new box?  I have an optical audio cable free now, and I would prefer to use it over the analog audio.

Andy

If you don't have the menu, then TWC is forcing DD.  You shouldn't have a problem.

Maybe they're rolling this out gradually... or my box is special :D
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Dec 10, 2005, 07:43:45 AM
I have that audio option, now, too.
Title: Official SA 8300HD DVR Users Thread
Post by: svtdougie on Friday Dec 16, 2005, 09:14:10 AM
Just got my 8300.  They initially gave me an 8000.  The picture was just horrible, it looked so SOFT.  I read a few pages of this thread and it looked like most people agreed.  I then requested the 8300.  The picture looks much better and I am happy now.

my question is, can we confirm the HDMI port is activiated.  the guy called dispatch and they said only some of them are activated now??

also, if i use HDMI for video on my LCOS JVC, can I still use Fiber for audio to my receiver?

Also, will I notice a difference from component to HDMI for my LCOS JVC which is 61"?

Thanks.

Doug
Title: A couple of things...
Post by: gparris on Friday Dec 16, 2005, 09:34:59 AM
When TWC first came out with the 8300HD DVR I exchanged all of my boxes with them as time and availablility permitted and all of them had the HDMI active.

Yes, I use the digital optical or digital coaxial audio outputs from the box directly to my A/V receiver.
There have been some issues with the HDMI not sending the DD5.1 output from the 8300HD DVR to the HDTV set so you can then take the optical out (I think JVC's have optical out) to your receiver, why bother, anyway, IMO?
Anyway, you just have to run a digital (or coaxial,  depending on the HDTV set) audio line anyway, so run that line from the cable box directly to your A/V receiver like you asked to do...works great without a cable box battle.
Remember, too, that you must have your cable box off and your HDTV set off when connecting the HDMI cable, then when this is done, always do the following:

Turn on the HDTV set first, then the 8300HD will (should) automatically come on.
When done watching your HDTV, turn the set off and the cable box off
(little green dot above the time or channel number disappears).
If you do this and the above audio setup, you should not have issues with your new 8300HD DVR box...enjoy and good luck!
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Friday Dec 16, 2005, 09:39:25 AM
HDMI has worked on the two boxes I've gotten from TWC.  You can use fiber with HDMI.
Title: Official SA 8300HD DVR Users Thread
Post by: svtdougie on Friday Dec 16, 2005, 09:44:49 AM
Thanks for the response.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Dec 16, 2005, 10:22:20 AM
Quote from: gparrisThere have been some issues with the HDMI not sending the DD5.1 output from the 8300HD DVR to the HDTV set so you can then take the optical out (I think JVC's have optical out) to your receiver, why bother, anyway, IMO?

At this point HDMI cannot even carry full 5.1 sound. Yes, it is technically capable of doing so, but nobody has ever been able to manage any more than 2.0 support thru an HDMI cable. So, even if it worked, you wouldn't want to use it.
Title: Official SA 8300HD DVR Users Thread
Post by: svtdougie on Friday Dec 16, 2005, 10:59:26 AM
In your experience is HDMI that much superior to Component?  Honestly, I'd be shocked if it was even noticable because the picture looks so good on my JVC.  The install guy even commented he'd never seen a picture that nice.

Is it worth the 100 bucks for a good HDMI cable to try it?
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Friday Dec 16, 2005, 11:09:13 AM
The most I'd spend on an HDMI cable is $20 (I spent around $10 for mine).  The signal is all digital.. you won't notice any difference with a really expensive cable.  You might notice a slight difference between component and HDMI.. but not much depending on the TV.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Dec 16, 2005, 11:32:26 AM
I just use HDMI because I'm using both my component ports for Xbox and DVD player. (1 used HDMI, 1 free HDMI) ...And for bragging rights of course. :D

I'd really have no problem using component, although with a full-resolution 1080p set like mine, it just might make more of a difference, who knows.
Title: Official SA 8300HD DVR Users Thread
Post by: svtdougie on Friday Dec 16, 2005, 12:41:21 PM
where are you finding an HDMI cable for 10 bucks?

1080P is awesome.  I was 4 months too early on my JVC, but the way i figure it no programming will be in 1080P for a long time to come, at least that is how i keep myself from buying another set!
Title: Official SA 8300HD DVR Users Thread
Post by: gparris on Friday Dec 16, 2005, 01:02:35 PM
Quote from: svtdougiewhere are you finding an HDMI cable for 10 bucks?

1080P is awesome.  I was 4 months too early on my JVC, but the way i figure it no programming will be in 1080P for a long time to come, at least that is how i keep myself from buying another set!

What?

You have the JVC 61" 1080p set instead of the 720p (older)model?

Cool...I am so envious.:)

Where did you get it?

Note : it has 2 HDMI inputs:

- one for the HD DVR in this thread
- one for the DVD upconverting player
just like the Sony SXRD! :D
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Dec 16, 2005, 01:13:13 PM
Quote from: svtdougiewhere are you finding an HDMI cable for 10 bucks?

eBay is your friend. :)
Title: Official SA 8300HD DVR Users Thread
Post by: TPK on Friday Dec 16, 2005, 01:46:52 PM
Quote from: kevbeck122The most I'd spend on an HDMI cable is $20 (I spent around $10 for mine).  The signal is all digital.. you won't notice any difference with a really expensive cable.  You might notice a slight difference between component and HDMI.. but not much depending on the TV.

I think I got my HDMI cable from either NewEgg or TigerDirect, I think I paid like 15 bux for it, and its 6 feet long, which is long enough to go from my receiver to the back of my television set...

I switched from component to HDMI from the 8300 now that dolby digital seems to work on the digital output....   I did this to free up a component port, I have not noticed any kind of picture quality differnce (althogh I don't have test pattern or stuff like that to display on the TV to really make a good comparison)...   I have some observations though...

For reference, I am using the 8300 HD DVR box from TWC, and I have a Samsung 50" DLP projection television (I believe the model is HLP-5063W)...  I also got the 8300 DVR sometime like 2 weeks after it came out, so I am sure that I have one of the 'earlier' models...

1)  I do not have a menu that I can see anywhere on the 8300 to allow me to select 'dolby digital' in any type of audio select...  It just outputs the dolby digital when it can and I am fine with that...

2)  Unless the television is on, no audio goes to the receiver..  This would kinda suck if I wanted to use my DVR box as a digital audio reciever..  

3)  No audio goes to the television through the HDMI, so I am forced to use my reciever/speakers all the time..  Not too much of a problem for me because that is what I was doing anyhow...

4)  When switching through channels that have different resolutions (1080i, 720p, 480i) it takes the television an INCREDIBLE amount of time to adjust to the change of resolution on the HDMI port...  It was MUCH quicker with the components input...  It got so annoying, that I finally gave in to the cable box, and forced it to output only to 720p, which is the native resolution of the television anyhow...   So now the switching between channels is MUCH better, however I am now relying on the DVR box instead of the television to do my up/down converting and de-interlacing (Is this really a horrible thing to do??  Or am I okay doing this??)

5)  I have the cable box to go back to the last channel it was on when it turns on...   I also have the cable box set up to stretch 4:3 channels..  I have a problem where if that last channel the cable box was on was a hih-def wide-screen channel (720p or 1080i) and the box is turned off and then back on later, the wide-screen picture is then STRETCHED again, so now the right and left edges of the screen fall off the sides of the screen, and everything is stretched wide as if I am looking at a stretched 4:3 picture, even though this is a native 16:9 picture...   The picture stays that way until I switch to a standard def channel, and then go back to the hih-def channel, and everything goes back to normal...  Actually, this has been happening to me since I got the DVR box (wether I am on component or HDMI) and I ASSUME that this is only happening to me and my DVR box because I havent seen it reported anywhere else here on this forum (please correct me if you are having this same issue)...  So I imagine that if I trade this box in I won't be having these problems anymore???

6)  I have noticed that the delay between the digital cable and the analog cable is now a lot shorter than it used to be...  I can actually make nachos in the oven during a packer game and not miss the action by using my small analog TV in my kitchen, and at the same time not ruin the game for everyone else when I screem in disgust as Favre throws another interception....

Anyhow, I am happy with moving to the HDMI interface, even though it has these extra problems...  Now I have 2 component inputs that I am using for my X-box and my DVD player, and I no longer have to use a component switching device to go between my x-box and my DVD player (my reciever does do component switching as well, but I never got around to hooking up my components that way)...

A question I have is will any of these problems go away if I trade in my DVR box??    If trading it in means that all these problems will go away, then perhaps it will be worth it for me to do that.....
Title: Official SA 8300HD DVR Users Thread
Post by: svtdougie on Friday Dec 16, 2005, 01:55:52 PM
Thanks for all the input, this forum is much more responsive than the AVS forum!

I'll probably pick one up to try because that's what we do, right!  :)

Oh, sorry for the confusion, my JVC is 720P not 1080P, I was saying the 1080P's came out 4 months after I got mine.  I'm not complaining the picture is absolutely stunning, I haven't had one problem or anything else that some people on the AVS forum complain about.
Title: Official SA 8300HD DVR Users Thread
Post by: svtdougie on Friday Dec 16, 2005, 02:03:23 PM
Just a quick note on mysetup for those interested:

Theatre 1:

JVC 61" 720P LCOS
Harman/Kardon AVR 630
Harman/Kardon DVD 33
Infinity Kappa 400 x 4
Infinity kappa Center Channel
Infinity CSW10 Subwoofer
Panamax surger protector/regulator
Component video and Fiber optic for sound
Liberty Cables for all

Theatre 2:

Panasonic 40" LCD RPTV 720P
Harman/Kardon AVR520
Harman/Kardon DVD50
Infinity Overture 1's x 5
Velodyne 12" Subwoofer
Component video and Fiber optic for sound
Liberty Cables for all

Had 2 HD DVR's but only going to run 1 for the time being while theatre 2 (which was the original theatre) is on deck.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Dec 16, 2005, 05:32:57 PM
TPK - If the actual resolution on your hdtv is anything above 1280x720, I'd reccommend having the box output only 1080i. (Some have strange resolutions, like my older Sony.) I've never seen good results letting my HD box scale 1080i down to 720p, but that may be because of the native formats of my sets, since the box does do a great job of scaling anything up to 1080i.

Also, about that stretching problem... in your DVR settings, is it set up as a 16:9 television, and to sidebar (or stretch) only 4:3 content? This could be your issue, otherwise you just got a strange box.
Title: Official SA 8300HD DVR Users Thread
Post by: TPK on Friday Dec 16, 2005, 06:26:12 PM
Quote from: Mark StrubeTPK - If the actual resolution on your hdtv is anything above 1280x720, I'd reccommend having the box output only 1080i. (Some have strange resolutions, like my older Sony.) I've never seen good results letting my HD box scale 1080i down to 720p, but that may be because of the native formats of my sets, since the box does do a great job of scaling anything up to 1080i.

Also, about that stretching problem... in your DVR settings, is it set up as a 16:9 television, and to sidebar (or stretch) only 4:3 content? This could be your issue, otherwise you just got a strange box.

Hello there, thanx for the reply ;)

The television is a DLP projection, so it will have a fixed resoultion microdisplay which I highly doubt is anything but exactly 1280 x 720...   Was your older sony a projection CRT or another type of microdisplay??   I would imagine that with a CRT type of TV your probably better off scaling up to 1080i since these wont have a fixed resolution and interlace the output anyhow, while with digital microdisplays your better off with a progressive signal like 720p...  I suppose thats true until you get to a 1080p microdisplay, then I'm not sure if your better off forcing the output to progressive at 720p, or forcing the output to a higher resolution like 1080i....   I guess with a 720p microdisplay, the choice becomes easier ;)

Well, as far as my settings go, here is where things get a little strange...

I do have it set up for 16:9 television....   However the settings for what to do with a 4:3 picture are different depending on what channel I am on at the time I go to the menu...

If I am on a SD channel, and go to that setting (hit Settings -> A (more settings) -> down -> down) I see that the aspect ratio is set to Widescreen and Stretch...

If I am on a HD channel, and go to that setting, I see that the aspect ratio is set to Widescreen, and Sidebar...

If I change the setting from Sidebar to Stretch when I am on a HD channel, then it stretches out the screen (as I described above) cutting off the sides of the HD picture...     At that point, if I change to a SD channel and back to the HD channel, then the HD picture goes back to normal (standard 16:9 picture fullscreen), and if I go back to that setting, I can see that it has reverted back to sidebar 4:3 picture...

Yep, this behavior is quite strange...  Its not a really big deal though, its just somewhat annoying is all...  The only time that it really affects me is if I come home, turn on the TV and the cable box and see that its been tuned to a channel that I would like to rewind and watch, but now of course the widescreen is stretched and the sides are cut off...    So I can rewind and watch the show like that which is sorta yucky...  To remedy the problem I can switch to a SD channel and back, but of course by doing that I whipe out the recorded buffer and now I can no longer rewind the show....

Oh well, no big deal really, just really strange and kinda annoying....   Perhaps if I decide one day not to be lazy, and I know I will be out by Mayfair anyhow, I will go and trade in this box for a new one...  But its not worth making a special trip all the way out to mayfair for this, especially in the thick of the x-mas season, when I try to keep at least a 5 mile buffer between myself and any shopping mall, ESPECIALLY mayfair!!!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Friday Dec 16, 2005, 06:35:50 PM
The older Sony I was referring to is the 42" listed in my signature. The resolution on that one is 1386x788. This is slightly higher resolution than 720p, and the picture looked noticeably softer if I let the box send it 720p... so I just had it upscale everything to 1080i and it looked great. I'd be losing detail if I had let it downscale 1080i stuff to 720p.

My new Sony (the 50") is full 1080p, meaning 1920x1080... and it does its own progressive scan of all 1080i or 480i video... so it would make no sense to have 1080i stuff downscaled to 720p (1280x720) just because it's a progressive display.

I think you should experiment with a movie or show you're familiar with on a 1080i channel (HBO HD, Showtime HD, Discovery HD, HDNet, INHD, NBC, CBS) and see which looks sharper or more pleasing to your eye (720p or 1080i output) and then do the same for a 720p signal (ESPN-HD, ABC, FOX).
Title: Official SA 8300HD DVR Users Thread
Post by: Paul S. on Saturday Dec 17, 2005, 04:59:02 PM
Dude, use HDMI over componant cables. Componant cables are still an analog connection. HDMI cables are a digital connection. Which makes more sense to use with digital cable? ;)

As for digital cables like DVI, HDMI, etc, look at Ebay. Don't spend more than 16 bucks for an 8ft cable. Stay away from Monster at all costs.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 15, 2006, 08:13:58 AM
We just got another 8300HD DVR... my mom could no longer resist. :D

On the new one, I noticed it now has IEEE 1394 (firewire) ports, and also has the additional setting for digital audio (between dolby digital or stereo).

I tested the 1394 by connecting it to my computer with the proper drivers and using CapDVHS and it refused to work properly (even though my PC did recognize it properly as the SA8300HD, installing the correct drivers). I was using the method found here - http://www.avsforum.com/avs-vb/showthread.php?t=403695
If anyone has any better tips, let me know!
Title: Official SA 8300HD DVR Users Thread
Post by: Andrew Grall on Wednesday Mar 15, 2006, 08:23:26 AM
Quote from: Mark StrubeWe just got another 8300HD DVR... my mom could no longer resist. :D

On the new one, I noticed it now has IEEE 1394 (firewire) ports, and also has the additional setting for digital audio (between dolby digital or stereo).

I tested the 1394 by connecting it to my computer with the proper drivers and using CapDVHS and it refused to work properly (even though my PC did recognize it properly as the SA8300HD, installing the correct drivers). I was using the method found here - http://www.avsforum.com/avs-vb/showthread.php?t=403695
If anyone has any better tips, let me know!
Very interesting...

We recently got a new camcorder and I have dumped video from that to our computer using firewire - no problems.  This will be very interesting if you get it to work!

On the other hand, it may not be wrothwhile for us to pick up another 8300.  We are leaving the state in late June - moving to Tucson!  :)
Title: Official SA 8300HD DVR Users Thread
Post by: mhz40 on Wednesday Mar 15, 2006, 11:34:15 AM
The firewire port is not yet active on the 8300...
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Mar 15, 2006, 12:29:46 PM
Well, it should be. Just like Time Warner should allow personal archiving of premium HD stations, because we're paying plenty. These copy protection freaks need to open their eyes.
Title: Official SA 8300HD DVR Users Thread
Post by: RS922 on Thursday Mar 16, 2006, 01:00:58 AM
The port is active on the 8300 HD, saw it working a few days back on a Sony HD set.  The connection must be hooked up to a device that supports HDCP before you will see any contect flow between devices.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 16, 2006, 09:31:17 AM
I was under the impression that channels like HDNet are supposed to be set to "copy free." Not too free if you still need an HDCP device to archive it.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Thursday Mar 16, 2006, 07:42:22 PM
Well, my mom didn't like the whole DVR setup, so I took her "newer" box for myself and exchanged my DVR for a standard HD box for my mom. I ended up with a "Pace" branded box.
Title: HDD add on
Post by: MDR on Thursday Apr 06, 2006, 12:34:59 PM
http://www.maxstore.com/qvx/

Will TWC ever add this product. Would be nice addition to the puny 160G they give you!
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Thursday Apr 06, 2006, 12:49:10 PM
I doubt it.. I don't think the Pioneer software they use supports it and I don't see them switching to SA's software anytime soon.  Maybe a bigger DVR will come whenever OCAP arrives in the Milwaukee area.
Title: Poor Mom!
Post by: gparris on Friday Apr 07, 2006, 02:43:56 PM
Quote from: Mark StrubeWell, my mom didn't like the whole DVR setup, so I took her "newer" box for myself and exchanged my DVR for a standard HD box for my mom. I ended up with a "Pace" branded box.

When I do any installations of any kind, the younger folks love the DVRs and the past-60-year-olds are usually scared of the red, blue and yellow buttons on the DVRs.
So until we play with them and get "comfortable", they are confused...I make them happy until they are and offer over-the-phone assistance, too. :D

I feel sorry for your mother, really I do.

Once you get a DVR, its like a microwave oven...you wonder why you didn't have one all along. :cool:
Title: SA 8300 HD DVR picture breakup?
Post by: shimmer11 on Friday May 05, 2006, 02:51:01 PM
During the recording of the office last night on Ch. 504, the HD picture and sound were breaking up like crazy.  This has happened to me more than once, and I am beginning to think that my DVR needs a replacement.   Some HD channels are fine and some are not.  SD is all fine.  Anyone else experience HD breakups?

Thanks,

Andy
Title: Official SA 8300HD DVR Users Thread
Post by: klwillis45 on Friday May 05, 2006, 03:30:24 PM
Quote from: shimmer11During the recording of the office last night on Ch. 504, the HD picture and sound were breaking up like crazy.  This has happened to me more than once, and I am beginning to think that my DVR needs a replacement.   Some HD channels are fine and some are not.  SD is all fine.  Anyone else experience HD breakups?

Thanks,

Andy


My recording was fine. Tried rebooting?  Swapped 8300s?  Do you have an amp?  If not, you may need TWC to install one for ya.  I had to have it done (its free) and have had little trouble since.
Title: Official SA 8300HD DVR Users Thread
Post by: shimmer11 on Friday May 05, 2006, 04:03:23 PM
Did try the reboot.  It seemed to be ok after that, but the problem still comes up.  I may just exchange the box for a new one.  I was one of the early adopters and picked one up as soon as it was out.  Maybe it is burning out.  I may look into the amp as I do not have one.

Andy
Title: Official SA 8300HD DVR Users Thread
Post by: flash on Thursday May 18, 2006, 01:36:33 PM
Well I exchanged my old DVR for the new 8300 that everyone here recommended (thanks by the way!).
My only problem is that with my TV (Sony 51HW40 rear projection HD ready) I get the following issues:
Using 16:9 mode (on DVR)
Normal setting = gray bars and 4:3 picture
Zoom Picture = VERY zoomed
Stretch picture = VERY VERY stretched

I set the DVR to output to 4:3 TV but everything is pretty much the same.

I'm using 1080i only but I tried setting the box to output 720p but not much difference and I am using component cables ('cause that's all my TV has)

My wife keeps complaining because it was MY idea to exchange boxes so it's been
a little frustrating as of late. :bang:  :bang:  :bang:

Any and all input is appreciated.
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Thursday May 18, 2006, 04:03:12 PM
Sounds about normal to me.  What's the TV set at for picture size?  I'm assuming full or normal.  Do you have any pictures to show what the zoom and stretch look like?
Title: Official SA 8300HD DVR Users Thread
Post by: flash on Thursday May 18, 2006, 04:17:59 PM
My particular model of Sony locks the aspect ratio when using the composite inputs.
I can't adjust zoom modes via the TV in this configuration so I have to use the built in ratios of the DVR....... the older 8000 model wasn't as noticeable as this one so I guess if your saying this is normal I guess I'll just have to deal with it until the new Sony SXRD models come out this summer and by Christmas time the prices should have dropped. :cool:

Example of zoom:

You know the station logo at the lower right half of your screen like ABC or SciFi etc...
well, I get just the tip of the letters in zoom mode and the tops of people heads are cut off just above their foreheads.
Title: Official SA 8300HD DVR Users Thread
Post by: Detritus on Wednesday Nov 29, 2006, 09:54:43 PM
Has anybody managed to get the firewire ports to work with PCs?

Basic method: http://www.avsforum.com/avs-vb/showthread.php?t=403695

But I'm running into the same problems described in this thread: http://www.avsforum.com/avs-vb/showthread.php?p=6380734&&#post6380734

Has anybody gotten this to work?
Title: Official SA 8300HD DVR Users Thread
Post by: Rick Sass on Monday Dec 04, 2006, 10:52:17 AM
Are the HDMI and component ports active at the same time in the 8300HD?
Title: Official SA 8300HD DVR Users Thread
Post by: jd91 on Sunday Dec 17, 2006, 10:53:12 AM
I know I saw this question somewhere in the past, but can't find the answer now...

Is it possible with the 8300HD to use HDMI output to a 1080p TV and use optical or digital COAX audio output to a receiver?  I don't want to buy a new receiver right now that has HDMI capability, but want to simplify cabling as much as possible.  I seem to recall people indicating that there was some issue with trying to do this... like if you used HDMI it automatically shutoff the other audio outputs on the 8300HD.

Thanks for any help!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Sunday Dec 17, 2006, 12:15:36 PM
This is no longer an issue. Most (if not all) of the 8300HD DVR's you get have no problems outputting both HDMI and optical (or digital coax) at the same time. Also, I believe most have a new menu option that lets you choose stereo, HDMI, or Dolby Digital output. (You would choose Dolby Digital.)
Title: Official SA 8300HD DVR Users Thread
Post by: Vindi on Monday Jan 01, 2007, 12:21:10 PM
TWC finally fixed the problem with HDMI port running through my denon reciever to the TV.  Not sure when but I tried it about a year ago and it would not work.

I had it hooked up with component and digital out for audio and now I seen to notice more audio drop outs with the HDMI.  Anyone else notice this?
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Monday Jan 01, 2007, 12:23:30 PM
Are you running the audio thru HDMI or are you using a seperate digital coax/optical cable? Most HDMI hardware is incapable of passing thru 5.1, so it gets downmixed to 2.0 stereo.
Title: Official SA 8300HD DVR Users Thread
Post by: Vindi on Tuesday Jan 02, 2007, 12:02:09 AM
Quote from: Mark Strube;36841Are you running the audio thru HDMI or are you using a seperate digital coax/optical cable? Most HDMI hardware is incapable of passing thru 5.1, so it gets downmixed to 2.0 stereo.

I only have the HDMI hooked up.  Not sure where you got the info about the 5.1 because I don't think its true.  I get all my audio for my STB and HD-DVD player thru HDMI.  I was using only HDMI on my old Denon 1920 DVD player too.  They all ran into my 3806 reciever.  I was even using HDMI for DVD-Audio from the Denon DVD (SACD needed seperate hookups).
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Tuesday Jan 02, 2007, 12:16:58 AM
The info is from a lot of experience, however perhaps the very high-end hardware isn't like this. I would look into it.
Title: Official SA 8300HD DVR Users Thread
Post by: Vindi on Tuesday Jan 02, 2007, 11:04:14 AM
Isn't that the whole point of HDMI?  Otherwise you can get the same quality from DVI and optical for audio.
Title: Official SA 8300HD DVR Users Thread
Post by: kevbeck122 on Tuesday Jan 02, 2007, 06:10:23 PM
TVs are the only thing that can't get 5.1 from HDMI.. they can only decode/output 2.0.. so therefore you won't get any sound through your TV speakers if you set the HDMI output to 5.1.
Title: Official SA 8300HD DVR Users Thread
Post by: Vindi on Tuesday Jan 02, 2007, 11:21:37 PM
Why would you need 5.1 into a TV?  Thats why the TV manufactures make them this way.  There is no point to inputing 5.1 into a TV.
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Jan 03, 2007, 03:20:54 AM
Quote from: Vindi;36878There is no point to inputing 5.1 into a TV.

Actually, there is. Many HDTV's (including mine) have an optical audio output. It's used for ouputting audio from any source, including the built in OTA tuner, or the HDMI ports. It would be very helpful if it could pass 5.1 thru, it would free up some optical ports on my audio receiver.
Title: Official SA 8300HD DVR Users Thread
Post by: Vindi on Wednesday Jan 03, 2007, 10:13:28 AM
Did you try running your audio thru your tv?  I have the same set and thought I remember reading somewhere that only one of the two HDMI inputs would pass the audio through.  I dont remember for sure.  I have never tried.

IO would assume all reciever would accept 5.1 thru HDMI though.  TV's might be the only exception.
Title: Official SA 8300HD DVR Users Thread
Post by: tbarney on Thursday Jan 04, 2007, 09:59:14 PM
Will TWC let me bring my own 8300 DVR the party and use a cable card in the front slot to receive programming?

The way I see it the unit costs about $15/month between the box rental and for the DVR service. At those rates buying one personally should break even in 2 years. I relize that I wouldn't get updates, just wondering if it is possible.

thanks
Title: Official SA 8300HD DVR Users Thread
Post by: LoadStar on Friday Jan 05, 2007, 02:49:06 PM
Quote from: tbarney;36901Will TWC let me bring my own 8300 DVR the party and use a cable card in the front slot to receive programming?

The way I see it the unit costs about $15/month between the box rental and for the DVR service. At those rates buying one personally should break even in 2 years. I relize that I wouldn't get updates, just wondering if it is possible.

thanks

The front slot isn't a cable card. It's a slot for a smart card, similar to the DirecTV cards they use (or used to use - I haven't looked at a DTV system in a long time). TWC does not use the cards, so they don't have any to provide.

Nor will TWC be remotely likely to activate a "foreign" cable box on their network.

Additionally, in the unlikely scenario that they were to do so, you would still have to pay for the DVR service, no matter what.
Title: Official SA 8300HD DVR Users Thread
Post by: DooMer_MP3 on Wednesday Jan 17, 2007, 12:45:02 AM
I'm having a problem with my SA 8300 HD DVR. Here is the equipment:

1) Syntax Olevia 37" LCD LT37HVS w/ 1 HDMI port
2) Samsung HDMI Upconverting player
3) Computer w/ 9800pro DVI->HDMI cable
4) MonoPrice HDX-501 5x1 HDMI Switch Rev 2.1
5) MonoPrice HDMI cables

I originally had a Rev 2.0 switch, but since exchanged it in hopes of fixing the problem. To make a long story short, I cannot, for the life of me, get the SA 8300HD to work using HDMI through the HDMI switch. It works when hooked up directly to the TV. The DVD player and computer work just fine through the switch. The switch is a pretty highly regarded piece of equipment on AVS forums, especially for the price.

Anyhow, no matter which port I plug it into on the switch, the DVR always tells me my TV doesn't support HDCP. I've tried different cables, different, DVRs (exchanged to TWC), and also returned my original switch for a new one. The DVR is the only friggin' piece that won't work.

Anyone have any suggestions?!

Thanks!
Title: Official SA 8300HD DVR Users Thread
Post by: Mark Strube on Wednesday Jan 17, 2007, 02:35:46 AM
I'm going to guess the HDMI switch isn't fully supporting HDCP, or it's somehow preventing the specific type of handshake that the 8300HD requires. That's my best guess... have you found out if anyone else in another area with an 8300HD (with HDCP enabled) has been able to get it to work thru that switch?
Title: Official SA 8300HD DVR Users Thread
Post by: DooMer_MP3 on Wednesday Jan 17, 2007, 10:00:05 AM
Quote from: Mark Strube;37079I'm going to guess the HDMI switch isn't fully supporting HDCP, or it's somehow preventing the specific type of handshake that the 8300HD requires. That's my best guess... have you found out if anyone else in another area with an 8300HD (with HDCP enabled) has been able to get it to work thru that switch?

Yeah, that is my thought as well. I'll have to bring it over to a friend's house with a similar setup. Slight revision of my TV (same size/brand) but also with a SA8300HD.