Milwaukee HDTV User Group

HDTV Forums => Milwaukee HDTV Equipment => Topic started by: mhz40 on Tuesday Mar 30, 2004, 08:40:06 PM

Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Tuesday Mar 30, 2004, 08:40:06 PM
Browsing various threads here, it's clear that at least some of them are getting off-topic with questions on the progress of the cable version of the SA 8000HD-DVR launch.
In an effort to consolidate information, thoughts and questions, I suggest we focus here for the upcoming weeks...

Latest info--- *
-Beta test has been running on a limited basis for 3 weeks or so.
-Test will be expanding to more TW employees very soon.
-Results are generally very good
-Still running beta code
-Mhz40's Sammy does not work with the DVI port. :mad:
-No talk of 'friendly' customer testing. :mad:
-No launch date set
-No pricing info known

*All subject to change... even by the time you read this.

MHz40
Title: Official SA 8000HD DVR Thread
Post by: The Law on Tuesday Mar 30, 2004, 10:42:08 PM
Thanks for the update.  Though unofficial, and all, it is very much appreciated that you have provided us with the information "fix" we sometimes crave.

In the meantime, I just tell my wife "don't worry, soon I'll be able to record my footie and watch it later".

Again, thanks for the update.
Title: Re: Official SA 8000HD DVR Thread
Post by: summerfun on Tuesday Mar 30, 2004, 10:46:33 PM
QuoteOriginally posted by mhz40
Test will be expanding to more TW employees very soon.
How about a part time job so I can get to test.:wave:
Title: Re: Re: Official SA 8000HD DVR Thread
Post by: Paul S. on Wednesday Mar 31, 2004, 08:15:23 AM
QuoteOriginally posted by summerfun
How about a part time job so I can get to test.:wave:

:rofl:

I just hope these won't be much more to rent than the SD DVRs!
Title: Re: Re: Re: Official SA 8000HD DVR Thread
Post by: summerfun on Wednesday Mar 31, 2004, 08:28:07 AM
QuoteOriginally posted by Paul S.
I just hope these won't be much more to rent than the SD DVRs!
My sister has insight and they already have the HD DVR. It is no more than the regular for them.
Title: Official SA 8000HD DVR Thread
Post by: JoeK on Wednesday Mar 31, 2004, 05:39:33 PM
Thanks for the update.
Title: Official SA 8000HD DVR Thread
Post by: shimmer11 on Monday Apr 05, 2004, 11:37:33 AM
FYI...Just spoke with a TW rep at the Mayfair Mall kiosk...He said by June the HD DVR's will arrive.  He also added my name to the list!  

Andy
Title: What???
Post by: gparris on Monday Apr 05, 2004, 06:30:05 PM
Quote :
FYI...Just spoke with a TW rep at the Mayfair Mall kiosk...He said by June the HD DVR's will arrive.:confused:

June?  I just "converted" a friend of mine to TWC from DTV because that HD DVR was to appear in March..."first quarter" and all...Ugh!

 It's not here yet!!!:eek:  

She has the SA8000 SD DVR, instead, connected to her HDTV set and the only reason she is coughing up the other $11 a month over her DTV bill (TC subscription with DirecTivo and a bedroom box) was that HD DVR "edge" TWC had for the HDTV she bought.

She is wondering if TWC is "holding out on her" or I am telling her "stories"!:rolleyes:  

Personally, for myself, 2 DVRs and 2 HD boxes is getting a little expensive for me, too. But I am hooked on the DVR part and the HD channels TWC offers are sufficient not to pass up...but it is costing me an extra $100 in this year (thru June) in box rentals as TWC fights with its HD DVRs...I guess being on a "waiting list" calms you down a little, but not when your friends think you are an idiot.

But ...June?

By then, the HD-Tivos will out on store shelves and she will be whipping out her credit card to buy one, cutting TWC service and spending that extra $11 for the DTV HD package (and she still has her dish up and SD Tivo in storage).:blush:

I hope the CSR at that Kiosk in Mayfair was wrong.:bang:
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Monday Apr 05, 2004, 08:36:31 PM
I swear, sometimes I think people just make things up instead of saying "I don't know".

Whats wrong with "I don't know"... if that's what you know?  (My Yogi Berra impression...)

Testing is going well.  If the schedule holds, it will be sooner than June.

MHz40
Title: Thanks...
Post by: gparris on Tuesday Apr 06, 2004, 11:58:31 AM
Thanks for the update...maybe in May (next month) the HD DVRs will end the testing and folks like us on the forum and on "the list" will get called for these incredible cable boxes. :D

Then we could have a thread about our experiences and such.:cool:  

I told her last night that the boxes were coming and as soon as I have one, she will have one and it will get installed...and I put her "on the list" to call when one is available.

Sorry, the "Yogi Berra" routine just doesn't work well....people want answers, especially when their money is involved, even with friends.:eek:
Title: Official SA 8000HD DVR Thread
Post by: mrmike on Tuesday Apr 06, 2004, 12:56:34 PM
Anyone aware of whether there is active Firewire on these boxen?
Title: Official SA 8000HD DVR Thread
Post by: borghe on Tuesday Apr 06, 2004, 03:25:47 PM
no, there is only one cable/sat box out there with active firewire built in and that is some select Comcast areas using the motorola STB. oterhwise your only option for firewire out is either an OTA-only box, a 169time modded DirecTV box, or certain old Dish boxes...

and don't expect that to change anytime soon... Hollywood wants firewire on cable boxes like bill gates wants linux installed on his home computer.
Title: Here's more information
Post by: gparris on Tuesday Apr 06, 2004, 03:34:51 PM
Try this website link to the SA8000HD for more information...

http://www.sciatl.com/customers/Source/4004400.pdf

Maybe this could clear some answers up...:)
Title: Official SA 8000HD DVR Thread
Post by: mrmike on Tuesday Apr 06, 2004, 05:44:04 PM
QuoteOriginally posted by borghe
Hollywood wants firewire on cable boxes like bill gates wants linux installed on his home computer.

And yet the cable companies voluntarily signed up to provide it by April 1st.  Not that they've done so, but they did sign up for it.
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Tuesday Apr 06, 2004, 08:15:19 PM
QuoteOriginally posted by mrmike
Anyone aware of whether there is active Firewire on these boxen?
No active firewire.
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Tuesday Apr 06, 2004, 08:19:50 PM
QuoteOriginally posted by mrmike
And yet the cable companies voluntarily signed up to provide it by April 1st.  Not that they've done so, but they did sign up for it.
I'm not privy to the deadline details, but a small glitch delayed final release in the 11th hour in some areas.  A box w/firewire will be available very soon in the local area.
Title: Official SA 8000HD DVR Thread
Post by: borghe on Wednesday Apr 07, 2004, 09:18:10 AM
mark my words, firewire will not be available, ESPECIALLY from TWC, whose bread and butter is the movie industry, not only with their own studio but also with their own movie channel distributing movies in high definition.... The thought of you recording Matrix Reloaded in high definition off of HBO on a TWC cable system is a triple punch to Time Warner's gut... especially since Warner Brothers has been the biggest supporter of VOD and PPV as the sole method of home video distribution.

I could be wrong, but I really don't think I am on this... we'll see though.
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Wednesday Apr 07, 2004, 06:09:31 PM
QuoteOriginally posted by borghe
mark my words, firewire will not be available, ESPECIALLY from TWC, whose bread and butter is the movie industry, not only with their own studio but also with their own movie channel distributing movies in high definition.... The thought of you recording Matrix Reloaded in high definition off of HBO on a TWC cable system is a triple punch to Time Warner's gut... especially since Warner Brothers has been the biggest supporter of VOD and PPV as the sole method of home video distribution.

I could be wrong, but I really don't think I am on this... we'll see though.
I would disagree... 1394's release is imminent.  Nothing is going to stop it.  The "punch in the gut" will be the unlawful distribution of the Matrix recorded via 1394 and distributed via the internet via NapsterII.  That's why content providers in general are pushing the braodcast flag so heavily.  I only hope it won't be abused...
Title: Official SA 8000HD DVR Thread
Post by: borghe on Thursday Apr 08, 2004, 02:40:57 PM
The "punch in the gut" will be the unlawful distribution of the Matrix recorded via 1394

true, but if you can record the signal to anything, the distribution of it is only an eventuality.. I mean I am all for recording, even beyond a DVR, also... and I hope it goes through.. I just know that movie studios are against it completely... especially Warner Brothers with their VOD initiatives..

we'll see.. I hope so, thought it won't affect me currently as the HD Tivo will not have firewire... it will also be curious to see whether the SA8000HD's that TWC orders will have fiewire on them to being with...
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Thursday Apr 08, 2004, 03:36:40 PM
The only firewire enabled set top for now will be the SA 8250 (I hope I got that model right).  It's about 1/2 the size of the existing HD set tops.  Physically it has RF, S-video, composite, component, DVI & firewire outputs, as well as coaxial digital audio out.
Title: How about this?
Post by: gparris on Sunday Apr 11, 2004, 10:51:34 AM
This site is for current and future SA cable box users to sign up and log-in for assistance with their products.

http://www.sciatl.com/explorerclub/UserProfile.asp

I have found the site useful and maybe since the HD DVR is coming out soon and others currently have the 8000 SD version, this may be helpful to get them used to the future product, too,  as well as assist them with the current model(s). .:cool:
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Thursday Apr 15, 2004, 03:37:09 PM
This threads been quiet lately. Any news yet on when the DVR's will be available?
1 day?
1 Week?
1 Month?

I'm getting anxious especially after visiting the Bro--n-law last weekend and finding out he has a DVR with Direct TV (non HD).
I thought I'd be the first in the family to have one!:bang:
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Thursday Apr 15, 2004, 08:50:18 PM
My guess right now would be a month, which would put it around mid May (I have nothing official, opinion based on previous experience ).  Could be a little sooner though...  but I really think 6/1 would surprise even me.
I'll find out if I can offer a few "freindly" units to the group.  Won't be able to satisfy everyone though.  Then you guys could post what you consider 'bugs' back to me publicly or via PM.  That however may depend heavily on the moderators opinion.  Last resort could be regular e-mail.  Consider the whole thing a long shot.
Title: I waiting, too!
Post by: gparris on Thursday Apr 15, 2004, 09:31:31 PM
Imagine, instead of a digital box, a DVR and an HD box you get the DVR as the digital box and the HD box all-in-one! :cool:

I'll have one box for everything...actually 2, one for each HDTV, but who's counting?
Great, too, what I'll save in rental fees...but a whole lot better than those folks buying HD Tivos at a thousand dollars a box...but that's, afterall,  their choice (more for us TWC subs!)

 HD DVRs, here-we-come!:bow:
Title: "friendly" units
Post by: The Law on Friday Apr 16, 2004, 08:27:23 AM
:wave: Hey, I'm friendly :wave:

I'm sure we'd all be clamouring to check out one of these new boxes.  If this opportunity does arise...think of a number betwixt 1 and 100.  The closest guessers could be a "friend".

Thanks, mhz40, for looking into this, at least.

Can't wait to record Freddy Adu :)



btw - does this technology (or Tivo, for that matter) allow someone to save just a portion of a program?  For example,  I record a sporting event of some sort and I wish erase all but the highlights.
Title: Re: "friendly" units
Post by: summerfun on Friday Apr 16, 2004, 09:52:22 AM
QuoteOriginally posted by The Law
[Bbtw - does this technology (or Tivo, for that matter) allow someone to save just a portion of a program?  For example,  I record a sporting event of some sort and I wish erase all but the highlights. [/B]
I will let mhz40 speak about this new HD box if it's different, but none of the other DVD boxes out there give you that kind of control. I would doubt this one would.

Some of the third party DVD burner / DVR recorders give you editing capibilites before you burn the DVD.
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Friday Apr 16, 2004, 04:11:24 PM
No editing function... unless you consider 'erase' as an edit! :D
Title: specs
Post by: The Law on Friday Apr 16, 2004, 05:49:55 PM
I was reading the FAQ on those.  Currently, the pioneer will automagically convert the analog signals to digital.  It looks like the SAs use the analog as separate.  This means manually switching back and forth.  A royal pain, as I recall from the old SA.  This will not make wife happy :)
Title: Try this...
Post by: gparris on Friday Apr 16, 2004, 07:06:13 PM
Analogue signals to digital, by that you mean analog sound to digital sound?
What I do with my current SA8000 SD box is when I watch anything in the channel 2-99 range (analogue) and once I decide on the channel, (unless I use the guide and select buttons instead to preview first) I wait a second or two for the DVR to start its recording process (just a blink of an eye)
 then I hit the "back-play" button and the sound goes digital without the need to switch my receiver or TV sound inputs. :)
This way I have one digital input for all sound on every channel, which sound just like the 100 and up channels. I found the stereo RCA jacks for the analogue channels poor sounding and tried this "backplay" feature once and have used it ever since.;)

Hope this helps everybody...the installer who did my cable installs thought is was a great idea.:D
Title: Great Tip!
Post by: The Law on Friday Apr 16, 2004, 07:43:52 PM
I hope I can employ is sooner than later ;)
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Friday Apr 16, 2004, 08:56:17 PM
mhz40
              Can you confirm this digital/analog audio on the new SA HD DVR box? Must say this was my biggest complaint about the 3100HD box. (Okay one of my complaints)  I was unable to program the digital/analog switching on my remote (MX500 - a great remote!) for my receiver to work automatically. Couldn't find a discreet code for my JCV. I hope this new set box isn't like the old 3100hd as far as the digital sound goes! (Perhaps I would make a great beta tester since I've had the 3100HD and the Pioneer 3510HD!!);) ;)
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Monday Apr 19, 2004, 08:41:05 PM
QuoteOriginally posted by gb4fan92
mhz40
              Can you confirm this digital/analog audio on the new SA HD DVR box?
S/PDIF? (http://whatis.techtarget.com/definition/0,,sid9_gci213474,00.html)   Or whatever they call it now... yes, the digital audio output feeds a signal no matter what you tune to on the HD DVR.
Title: keeping the thread alive...
Post by: The Law on Sunday May 02, 2004, 10:36:04 AM
Just a couple of questions if anyone (well...mhz40 :) ) knows:

1)  Will the aspect ratios be flexible?  Currently, the Pioneer forces everything to "widescreen", "zoom" or "squeeze".  I cannot change this as it says "The picture type matches your screen type" (or something like that)

2)  Any info. on pricing?  The assumption here as that it will be the same as we're currently paying for an STB but with the $7.95 (or whatever) monthly service fee.

3)  Since us HD subscribers are being so patient, will TWC allow us to rent an SD DVR and only pay the monthly sub and not pay for 2 boxes (HD and SD) to get this service?  It's a long shot, since TWC does not seem to have a  "customer retention" program in the same way some Sat providers do; however, it don't hurt to ask (FWIW - I did ask a customer service person and she said no way).  Maybe there's a secret customer retention department we (I) don't know about...

4)  Finally, I'll ask the "when" question, of course, to keep the thread alive :D
Title: Official SA 8000HD DVR Thread
Post by: robster1970 on Wednesday May 05, 2004, 02:31:22 AM
Green Bay must have had there's for a few weeks now. I've been a D" subscriber since 98. But I decided to try TW because of the HD-dvr. I have the 8000 DVR now. I got it on April 28 fresh out of the box. I love it. Very easy to record. Can't wait until D" has theirs. It's nice to have the best of both worlds with TW and D".
Title: Re: keeping the thread alive...
Post by: mhz40 on Friday May 07, 2004, 12:37:28 PM
1)  Will the aspect ratios be flexible?  Currently, the Pioneer forces everything to "widescreen", "zoom" or "squeeze".  I cannot change this as it says "The picture type matches your screen type" (or something like that)
> That should happen only when tuned to an HD channel, when the picture type (but not it's format) does match your screen.  I know of no changes in this functionality in the HD-DVR.

2)  Any info. on pricing?  The assumption here as that it will be the same as we're currently paying for an STB but with the $7.95 (or whatever) monthly service fee.
> No info.

3)  Since us HD subscribers are being so patient, will TWC allow us to rent an SD DVR and only pay the monthly sub and not pay for 2 boxes (HD and SD) to get this service?  It's a long shot, since TWC does not seem to have a  "customer retention" program in the same way some Sat providers do; however, it don't hurt to ask (FWIW - I did ask a customer service person and she said no way).  Maybe there's a secret customer retention department we (I) don't know about...
> I would not bank on it.  The DVR product is hot.

4)  Finally, I'll ask the "when" question, of course, to keep the thread alive :D [/B][/QUOTE]
> Without any direct knowlege, I would supect an early June release based on the testing results so far.
Title: HD-DVR
Post by: robster1970 on Friday May 07, 2004, 12:50:05 PM
The Price for the 8000 HD-DVR is $7.95 in Green Bay. You can switch between 480 and 1080. They have stretch, zoom, and normal also. I have a full screen HDTV. So now I can at least fill the screen with HD if I want to. But then it's only in 480 and the picture isn't as clear.
Title: Aspect Ratio
Post by: The Law on Friday May 07, 2004, 01:09:19 PM
QuoteI cannot change this as it says "The picture type matches your screen type" (or something like that)
> That should happen only when tuned to an HD channel, when the picture type (but not it's format) does match your screen.QUOTE]

No, this happens for all channels.

Thanks for responding on the other questions as well.  Patiently, we sits. :rolleyes:
Title: Re: Aspect Ratio
Post by: mhz40 on Saturday May 08, 2004, 09:09:30 AM
QuoteOriginally posted by The Law
No, this happens for all channels.

Thanks for responding on the other questions as well.  Patiently, we sits. :rolleyes:
It has been a few months since using the Pioneer, so I re-connected it.  The function worked for me while the box was booting, but didn't afterwards.  I will check with Pioneer and report back here with an answer next week.
The stretch/zoom works on any SD channel (analog or digital) on the HD-DVR.  This is on the 720p/1080i component input of my Sammy with the output format on the DVR set to 720p.  I double-checked before replying. :blush:
Title: Hot Hot Hot!
Post by: gparris on Saturday May 08, 2004, 02:10:04 PM
Quote from mhz40:
3) Since us HD subscribers are being so patient, will TWC allow us to rent an SD DVR and only pay the monthly sub and not pay for 2 boxes (HD and SD) to get this service? It's a long shot, since TWC does not seem to have a "customer retention" program in the same way some Sat providers do; however, it don't hurt to ask (FWIW - I did ask a customer service person and she said no way). Maybe there's a secret customer retention department we (I) don't know about...
> I would not bank on it. The DVR product is hot.

No kidding, when I went to pay my TWC billing in person at the Kenosha office, they were out of DVRs with the exception for the free replacements they keep on hand if the 8000 SD models should breakdown for some reason. New subs or existing subs requesting them to be added to their service are out of luck for now. Nice of them to keep a few aside for the exchange factor - another reason to rent instead of buy in this case:there is one waiting for you for a no-hassle exchange at their office.
But HOT ? mhz40: you are so very right!  
I am glad I put myself (and my HDTV friends did, too) on the waiting list for the HD versions for whenever they come out because they will be gone in no time.
:D

Question:
So if I have a 16:9 HDTV, a local channel like 504 (TWC-NBC) is doing a non-HD show, for example, and I have sidebars because it is an HD-upconversion and not a real HD programme, just on that HD channel, I cannot use the "expand" feature on the 8000HD box to stretch the 504 channel being shown to eliminate those sidebars and keep it a 1080i upconversion?
In other words, I will have to hope the box has a S-video output to my HDTV set and use the expand feature there making the picture go to 480i?:eek:
Title: S-video
Post by: robster1970 on Saturday May 08, 2004, 02:25:02 PM
It has a S-video output.
Title: Re: Hot Hot Hot!
Post by: mhz40 on Sunday May 09, 2004, 10:22:42 AM
QuoteOriginally posted by gparris
Question:
So if I have a 16:9 HDTV, a local channel like 504 (TWC-NBC) is doing a non-HD show, for example, and I have sidebars because it is an HD-upconversion and not a real HD programme, just on that HD channel, I cannot use the "expand" feature on the 8000HD box to stretch the 504 channel being shown to eliminate those sidebars and keep it a 1080i upconversion?
In other words, I will have to hope the box has a S-video output to my HDTV set and use the expand feature there making the picture go to 480i?:eek:
Correct. You can only stretch material with a native format of 4x3 @ 480i.
On HD programs, you may not even be able to view it on the Y/C outputs... From what I have heard, the set top does not downconvert HD to SD. I don't have a Y/C cable on my setup to be able to say this is for sure, but I tried playing HD material back via the composite output (used to archive to a VCR) and got a blank screen.
On the plus side, all material is upconverted to either 1080i or 720p... including SD. No change here vs the Pioneer set top. On the downside, unlike the Pioneer, only one format is passed-thru to your TV. You cannot select multiple formats to pass-on to your display at the moment. I'm not sure if this is a hardware or software issue.
When tuned to an HD channel airing 4x3 material, gray sidebars are generated. I personally don't like it and wish that this were user selectable, because I have a DLP and don't have to worry about burn-in. For others this will help mitigate any screen problems when viewing 4x3 material on HD channels. Still others may have a stretch option on their TV's. I know mine does, but I would have to feed it a 480p signal.
Title: Re: Hot Hot Hot!
Post by: Marc G on Monday May 10, 2004, 09:25:38 AM
QuoteOriginally posted by gparris

Question:
So if I have a 16:9 HDTV, a local channel like 504 (TWC-NBC) is doing a non-HD show, for example, and I have sidebars because it is an HD-upconversion and not a real HD programme, just on that HD channel, I cannot use the "expand" feature on the 8000HD box to stretch the 504 channel being shown to eliminate those sidebars and keep it a 1080i upconversion?
In other words, I will have to hope the box has a S-video output to my HDTV set and use the expand feature there making the picture go to 480i?:eek: [/B]

I know this is the case for the current HD boxes. One workaround is to go into advanced settings and tell the box you have a 4:3 set and to zoom 16:9 material. This chops off the sides (which are just black bars on upconverted 4:3 material anyway). Your tv should just fill the entire screen then. It's a pain but it beats burn in.
Title: is it a DVR or a PVR??
Post by: gb4fan92 on Friday May 14, 2004, 09:58:04 PM
While we have been calling it a DVR the forums in AVS refer to it as a PVR. (Digital video recorder / Personal video recorder). A digital video recorder is similar to a vcr.  A personal video recorder has the same features as a dvr plus built in software that lets you do all the neat things we have been talking about. Talk in the forum has been comparing two versions of software being used - one called SARA and one called Passport. (Mhz40 which one is being tested here?) It appears that people believe that SARA is quite buggy.
      From what I've read it sounds like people who have used TIVO or Replay find the PVR boxes from the cable company has less features than what they were use to with TIVO. However people who have never used a PVR before (like myself) are very happy with these PVR's.
     Anyways check out the AVS PVR forum if your itching to get some more information on DVR/PVR'S. Hopefully we will be getting our PVR"S soon right Mhz40??
     One question I have. I know that you can record from the PVR to your vcr. Its this also true for DVD burners? Playback on the vcr suffers greatly from the original broadcast. I think I will be spoiled watching anything recorded on the PVR that if I actually want to save it on a vcr tape I'll be disappointed in the quality. So I can see a DVD burner in my future!
Title: Official SA 8000HD DVR Thread
Post by: RickNeff on Friday May 14, 2004, 11:36:06 PM
If you can record to a VCR, I don't know why you wouldn't be able to record to a DVD recorder.

I actually got tired of waiting and got a Toshiba HDD & DVD recorder.  It works quite well off the Pioneer TWC box.  In fact, now that everything is being recorded on the hard drive at the highest quality, it's actually harder for me to watch any DVDs that I record on my older DVD recorder (Panasonic E30) if they're set to 4 or 6 hour recording.

And the VCR is actually out of the recording loop completely.  The only reason it's even hooked up is in the rare instance something on tape needs to be watched.
Title: Official SA 8000HD DVR Thread
Post by: borghe on Saturday May 15, 2004, 09:41:59 AM
I too have always separated DVR from PVR.. To be honest, Tivo IMHO is the only PVR in existence.. Allow me to explain.

What do you do with Time warner's DVR? You record.. That's it.. you have many ways you can record, but everything that is put on the hard drive is put on there because YOU put it on there.

The Tivo this isn't the case.. Sure you put stuff on there, but the Tivo also puts stuff on there that it thinks you might like based on viewing habits and preferences.. Anytime you set something to record, Tivo gives it a thumbs up. If I really like something I'll give it two thumbs up.. If I can't live without something, I'll give it three thumbs up. Based on these preferences, I have all sorts of stuff recorded automatically for me...

That is a personal video recorder.. A recorder than when all is said and done is personalized to your viewing habits and tastes.
Title: You are correct....
Post by: gparris on Saturday May 15, 2004, 10:12:04 AM
I have had the TWC DVR and the DirecTivo at one time a year ago, both side-by-side because I had to get familiar with it as I was moving into a north-facing apartment, the following month. :o
Anyway, they both record digitally (as in Dolby Digital) unlike a standalone Tivo, have 2 record while you can playback a recording (again unlike a standalone Tivo) and have decent guides.
Scientific Atlanta offers the picture-in-picture feature on its 8000 model DVRs while Tivo doesn't. I like that feature. But that is where the love ends, aside from not having to find a phone jack to plug in for service updates as you do with Tivos.
I have other things to remember besides plugging in a phone jack once or twice a month to update a Tivo if I don't have a conveniently-accessible phone jack available or run it under a rug (like last time).  TWC's DVR eliminates that scenario and offers a nothing-to-buy DVR with that picture-in-picture feature and no setup hassles that I experienced with Tivo, (actually 2 DirecTivos).
However if SA could use the Tivo software for the features it has that are so popular with its subscribers, it would be the best of both worlds as I do miss the reminders, the added week of programmes to record in its lists and the spelling of actors, genre and/or programme names that I cannot do with the TWC DVR.
It gets a little frustrating finding a show with the current DVR, not that I haven't got around it, somehow...just not as easy.
I can see, having both to compare, why Tivo has its loyal subscribers in that manner, very much so.
 ;)
I have sent emails to SA (without answer backs) asking them to buy the software or at least make their DVR products more user-friendly, to no avail. We'll see.
Right now, I wonder what happened to the testing of the TWC HD DVR and why none of us on this forum got to test one and why TWC is taking so long for delivery: The Passport software, beta testing, etc. excuses are getting a little, well, OLD!:mad:
Title: Official SA 8000HD DVR Thread
Post by: Marc G on Saturday May 15, 2004, 12:31:22 PM
QuoteOriginally posted by borghe
Sure you put stuff on there, but the Tivo also puts stuff on there that it thinks you might like based on viewing habits and preferences..  

Wow. I need some time management classes or something.;) I barely have time to watch the shows and movies that I choose. I'd never have time to watch more things that a machine chose for me!:D
Title: Re: Re: keeping the thread alive...
Post by: gb4fan92 on Wednesday May 26, 2004, 05:13:03 PM
QuoteOriginally posted by mhz40

> Without any direct knowlege, I would supect an early June release based on the testing results so far. [/B]

Just wondering. Are we still on target for early June? :) :)
Title: Re: Re: Re: keeping the thread alive...
Post by: gparris on Wednesday May 26, 2004, 09:40:00 PM
QuoteOriginally posted by gb4fan92
Just wondering. Are we still on target for early June? :) :)


Yeah, more "Beta testing"? :(

Many TWC locations in the country have gone online having  the SA8000HD since we were supposed to have it in the First Quarter.


TWC: please try to target it for the END of Second Quarter(June)!

(Even if it means just us forum members, who are more tech-savy)

Thanks!:D
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Thursday May 27, 2004, 09:41:31 PM
Early June may be optimistic.
Title: Official SA 8000HD DVR Thread
Post by: summerfun on Thursday May 27, 2004, 10:13:11 PM
QuoteOriginally posted by mhz40
Early June may be optimistic.
What seems to be the delay? Other TWC customers have this unit all over the country.
Title: "we decided! MY best interest!"
Post by: The Law on Friday May 28, 2004, 08:29:15 AM
QuoteThe Tivo this isn't the case.. Sure you put stuff on there, but the Tivo also puts stuff on there that it thinks you might like based on viewing habits and preferences..

Now, I've never done either TiVo or D/PVR (/waits for TW), but I cannot stand sotware that automatically do stuff based on what some algorithm that "thinks" it knows what's good for you.  Usually, such software is pre-empted by the word "Microsoft".

That would drive me nuts having all sorts of programming that I did not ask for.  Perzoomablee this can be turned off - yes?
Title: Re: "we decided! MY best interest!"
Post by: mrmike on Friday May 28, 2004, 08:45:59 PM
QuoteOriginally posted by The Law
Now, I've never done either TiVo or D/PVR (/waits for TW), but I cannot stand sotware that automatically do stuff based on what some algorithm that "thinks" it knows what's good for you.  Usually, such software is pre-empted by the word "Microsoft".

That would drive me nuts having all sorts of programming that I did not ask for.  Perzoomablee this can be turned off - yes?

It's based on some conjunction of your "thumbs-up/down" data and a heuristic analysis of that data as an aggregate compared with other similar data to extrapolate likely additionally appropriate content. It's pretty slick, actually.

It can be disabled, and it's always recorded on "empty" space (All scheduled recordings will take precedence over Suggestions for storage).  It's not perfect, but I occasionally stumble across a gem there and get pleasure from watching it.  TiVo caught "The Man Who Shot Liberty Valance" for me  a couple weeks back and although I'd not have thought to look for it I'm glad to have had the chance to see it again.

-MM
Title: Official SA 8000HD DVR Thread
Post by: The Law on Friday May 28, 2004, 09:22:48 PM
Sound interesting.  I try to stay away from TV, oddly enough.  I just want to watch my stuff when I want to.  Not much to ask for, but I don't have that much time - 'specially when weathers nice.

I would hate to get sucked into some show just because I like Trippin' the Rift - for those w/TiVo - you have to check this out.  It's sleazy, risque and just plain wrong - but funny :)

'nuff said - beerzacallin'
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Saturday May 29, 2004, 02:20:44 PM
QuoteOriginally posted by summerfun
What seems to be the delay? Other TWC customers have this unit all over the country.
Some systems are running SA code, others are running Pioneer.  Milwaukee happens to be on the latter... Kind of like waiting for the "MAC" version, wilst others already have it for the PC.
Believe me, cable ops are just as eager to get this out as you are to get it.  It just dosen't make sense.  You only have one shot at doing it right the first time.
Title: Official SA 8000HD DVR Thread
Post by: gparris on Saturday May 29, 2004, 04:03:46 PM
QuoteOriginally posted by The Law
Sound interesting.  I try to stay away from TV, oddly enough.  I just want to watch my stuff when I want to.  Not much to ask for, but I don't have that much time - 'specially when weathers nice.

I would hate to get sucked into some show just because I like Trippin' the Rift - for those w/TiVo - you have to check this out.  It's sleazy, risque and just plain wrong - but funny :)


Yes,  it is a show that is great for DVR-ing (or Tivo), but you want to make sure the younger members of the family don't see it as it is a little mature and yet, it's on the Sci-Fi Channel!

Tivo looks at what you record and makes suggestions. I never used it much, only liked the 2-week updates and the best actor, etc. and the spelling of the show rather than the just one letter and that's it with the cable DVR. Aside from that, I get to record it and have a good time watching it late-er than it is on.:blush:

As for a late-er June delay, thanks for the update response.
Pioneer code, eh? Maybe it would have been better to use the Pioneer HD DVR,
the Voyager 4000 HD-DVR than fight with the SA code and use its 8000HD box?
I know that the Pioneer HD DVR only has a 120GB HDD but maybe we would have HD recorders out by now. :D
Comparatively speaking, the SA3100HD box really wasn't a great box and the Pioneer 3510HD shined. Maybe the Pioneer HD DVR would have, too...and TWC could skip the code problems altogether....just a thought.:)
Title: Anything new on the HD DVR's?
Post by: shimmer11 on Thursday Jun 03, 2004, 11:31:20 AM
Anyone have any new info on the HD DVR's from Time Warner?  Last I heard they were going to be out in June.  Well its June now and no sign of them!
Title: Re: Anything new on the HD DVR's?
Post by: gparris on Thursday Jun 03, 2004, 11:45:58 AM
QuoteOriginally posted by shimmer11
Anyone have any new info on the HD DVR's from Time Warner?  Last I heard they were going to be out in June.  Well its June now and no sign of them!

Quote from mhz40 on  5-27 (this thread):

"Early June may be optimistic."


So maybe LATE June!
:(

There, that sounds optimistic! (Just me guessing, this time).

TWC website shows nothing, either, although they just updated their website for a different look this month.:cool:
Title: Official SA 8000HD DVR Thread
Post by: Gregg Lengling on Thursday Jun 03, 2004, 12:11:15 PM
I never try to anticipate when something will be released.  A manufacturer I used to represent (Kenwood) would always show us all the new stuff and tell us something like first quarter or 2005, of course we knew well enought not to expect it til the last quarter of 2005.
:(
Title: it's some kind of....code
Post by: The Law on Thursday Jun 03, 2004, 01:46:32 PM
QuoteSome systems are running SA code, others are running Pioneer

SA and Pioneer share code w/each other?  How does that work?  Would that not increase the amount of finger pointing if something goes wrong?

We're all gathering our loot
We're plonking down real soon
We're polishing our big screens
We can't wait for June
We'll be recording all summer
Giggle, titter, ha ha!
No more channel surfing
With HD DVR

:)
Title: Official SA 8000HD DVR Thread
Post by: Todd Wiedemann on Thursday Jun 03, 2004, 01:50:46 PM
Wow, an historic 200th post !

Let me be the first to pat you on the back for the first HD related piece of poetry I've ever seen !!

:bow: :rofl:
Title: Re: it's some kind of....code
Post by: Paul S. on Thursday Jun 03, 2004, 02:27:08 PM
QuoteOriginally posted by The Law
SA and Pioneer share code w/each other?  How does that work?  Would that not increase the amount of finger pointing if something goes wrong?

We're all gathering our loot
We're plonking down real soon
We're polishing our big screens
We can't wait for June
We'll be recording all summer
Giggle, titter, ha ha!
No more channel surfing
With HD DVR

:)

Could be a Beach Boys song lmfao
Title: Official SA 8000HD DVR Thread
Post by: Gregg Lengling on Thursday Jun 03, 2004, 03:58:31 PM
Yes a nice poem...but I hate to be a smartass...but I've been recording HD for almost 2 years now, of course I use my computer but it still makes a great TIVO type device.
Title: Official SA 8000HD DVR Thread
Post by: Detritus on Thursday Jun 03, 2004, 06:34:11 PM
A helpful and friendly CSR told me June or July.

I know mhz40 said they were planning to use units without the optional firewire. I hope they reconsider that.... :(
Title: Official SA 8000HD DVR Thread
Post by: The Law on Thursday Jun 03, 2004, 09:05:08 PM
Speaking of posts - Gregg just hit a whopping 2500.

wow
Title: Oh no...
Post by: gparris on Sunday Jun 13, 2004, 09:09:55 PM
QuoteOriginally posted by Detritus
A helpful and friendly CSR told me June or July.

I know mhz40 said they were planning to use units without the optional firewire. I hope they reconsider that.... :(

June or July...as in 3rd Quarter, now?

Ouch! TWC must really be having really awful software problems or not enough boxes to fill the demand from all us who signed up in that waiting list months ago...really sad.:(

March, then April, then May, then June, now July??

Like Gregg L. said, "I never try to anticipate when something will be released"... you are SO right.

Maybe by the end of the year TWC in SE Wisconsin will have its bugs out, more HD channels to keep up with the likes of Voom and soon, Directv...and the pigs will really fly! (sorry, their joke).:D
Title: Official SA 8000HD DVR Thread
Post by: Joseph S on Sunday Jun 13, 2004, 10:53:10 PM
I know mhz40 said they were planning to use units without the optional firewire. I hope they
reconsider that....[/quote]

The info that came with my FW box states they don't intend to have DVR with FW and if someone requests FW they are to be told that they can't have the DVR.

Pretty stupid considering that most customers would want to use of their HD limited DVR for  5C enabled and  FW for non-5C OTA content. Would save them from getting pressured for 500GB HD DVR models.
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Thursday Jun 17, 2004, 05:51:54 PM
I have this fear that as soon as I go on vacation next week the HD-DVR's will become available and when I get back they will all be gone!!!!!!!!!!:eek: :eek: :eek:
Title: Don't Worry...
Post by: gparris on Thursday Jun 17, 2004, 06:45:46 PM
Don't worry so much...as it keeps dragging on all year as Milwaukee will probably be the last TWC holdout for HD DVR because of extended beta testing and so on (the reason goes.):(

I really think TWC wants it to go right the first time with the introduction and have enough units to hand out, providing it really uses the waiting list.

Tell you what: I'll not go on holiday when you do because  everything happens when I'm gone away like last time, when I visited Australia for a month.:D

Then you get to keep mine (I'll need 2, one for each HD set)!:blush:

Last time mhz40 wrote it sounded like it was getting closer to release, but  there was a problem with tuners(?)
I just hope it comes soon as this week, I wanted to record 2 HD programmes at the same time (like I do with the SD version), but these were both only on HD channels-only and realized we still are unable to do this due to lack of box delivery.
The DVR genre and alpha listings show the HD channels as if you could record them, but of course you can't (yet) :rolleyes:

Gregg: Are you able to record two programmes at the same time and watch a third like the HD Tivo and TWC HD-DVR?
Title: Re: Don't Worry...
Post by: Gregg Lengling on Thursday Jun 17, 2004, 06:53:31 PM
QuoteOriginally posted by gparris


Gregg: Are you able to record two programmes at the same time and watch a third like the HD Tivo and TWC HD-DVR?

I can only record one program as I only have the one card in the PC and it's a single tuner card...of course I can record on that one and watch on either of the other 2 receivers.
Title: Official SA 8000HD DVR Thread
Post by: kjnorman on Thursday Jul 01, 2004, 09:49:37 AM
Well it is July 1 is the HD PVR any closer yet?
Title: 3rd Quarter now...
Post by: gparris on Thursday Jul 01, 2004, 04:44:24 PM
QuoteOriginally posted by kjnorman
Well it is July 1 is the HD PVR any closer yet?

You're right, Kerry, It IS the Third Quarter (July) and no HD DVR from Time Warner Cable in Milwaukeeland.:(

July, maybe it will be August or September...after a wait of half a year, now?

If dig thru all the threads...first they have 'em and their testing with a few employees...

Then we have a Pioneer platform and SA product...

Then the tuners don't tune it right at first

Then the sound doesn't work (good), but we 'em stocked
but we don't want any problems with release...

Okay...any news at all besides (the above?):rolleyes:

Kerry,  didn't you want a Directv HD Tivo for your birthday (from your last post)?;)
Title: Re: 3rd Quarter now...
Post by: kjnorman on Thursday Jul 01, 2004, 05:01:46 PM
QuoteOriginally posted by gparris
Kerry,  didn't you want a Directv HD Tivo for your birthday (from your last post)?;)

Yes I do, but $1000 is a lot of money so I am trying to think about this logically, and I would be willing to rehook up cable and try the TWC PVR for a while until the HD Tivo came down in price or something better came along.

However, this thing needs to be out soon.

Otherwise I am try to get some credits out of Directv to reduce the cost based on the fact that TWC has a HD PVR for (I read somewhere) something like $22 / month.

Kerry
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Thursday Jul 01, 2004, 08:19:24 PM
No new news, gparris... :o
Title: Gee Thanks!
Post by: gparris on Thursday Jul 01, 2004, 10:04:05 PM
Thanks for the update...mhz40...but no news is not good news, anymore.

HD DVRs delivery in not your fault, so I am not blaming the messenger, but it is becoming sort of a bad joke in Milwaukeeland.

So...how about cheering us up with some more HD channel additions or at least ones that TWC may be thinking of adding for us HD box renters, even if we cannot record HD.
It still would be great to know we have a close possiblity of more HD channels...at least to watch!
I know I keep subscribing to Cinemax, TMC and Starz that hoping their HD channels will make it to TWC without buying into Voom:)

I can dream, like I do about HD DVRs, can't I?:cool:
Title: Official SA 8000HD DVR Thread
Post by: The Law on Friday Jul 02, 2004, 07:22:12 AM
*sigh*.  I was hoping I would've been able to capture  Euro 2004 on inHD.  I've been watching some of the games - absolutely stunning PQ from Portugal - oh, well, me 3 Lions tanked anyhoo.  With anyluck, they'll show more replays in July and I can capture a game or two.
Title: Re: Re: 3rd Quarter now...
Post by: gparris on Friday Jul 09, 2004, 01:22:22 PM
QuoteOriginally posted by kjnorman
Yes I do, but $1000 is a lot of money so I am trying to think about this logically, and I would be willing to rehook up cable and try the TWC PVR for a while until the HD Tivo came down in price or something better came along.

However, this thing needs to be out soon.

Otherwise I am try to get some credits out of Directv to reduce the cost based on the fact that TWC has a HD PVR for (I read somewhere) something like $22 / month.

Kerry

Kerry! Guess What? The Circuit City Website shows the Directv HD-Tivo is in stock...! :D  

Got to get that wife of yours to buy it for you as it looks like the TWC HD DVR is not arriving any time soon...:mad:

TWC: FYI: If it is a tuner or sound problem that TWC is still having with the HD DVRs, well, wake up:
My SD DVR locks up, doesn't change channels and loses sound and I have to do a monthly reboot with BOTH DVRs!
So if that is all that is wrong with the HD versions, I am used to the SD versions doing it ...so get me an HD one and be done with it, TWC.!:rolleyes:  
I have done so much as hooked up a switched extension cord and used it with the power plug of the DVR so I can more conveniently "unplug" the darn thing to reboot it without crawling around the A/V cabinent to do so.

Kerry: You will have to have DIGITAL TWC service to get use of the DVR, as their website's info for DVR says "digital service required" and that is more than $22! (More like $47.95 for DigiPic 1000 plus $7.95/box and remote plus $5/DVR monthly) FYI.:D
Title: Official SA 8000HD DVR Thread
Post by: kjnorman on Friday Jul 09, 2004, 02:51:45 PM
Thanks for the CC info.

Trouble is is that I have had a few fights with my beloved already on the HD Tivo issue, and I must admit that there is not a lot of high def around at the moment to warrant it.

A 1000 dead presidents is still a lot just to record Six Feet Under in HD :eek:

I guess I'll have another fight tonight (if they are still available then) .. :(
Title: You're Welcome!
Post by: gparris on Friday Jul 09, 2004, 06:30:59 PM
These HD Tivos have 2 Directv HD/SD tuners and 2 OTA HD/SD tuners, right?
So tell her (if you are able) that you can record HD OTA channels like NBC, CBS, ABC, PBS and FOX (supposed to, from the other thread) especially since you're so close and therefore don't ever need cable HD.
Think about what you'll save in the long run without Directv and TWC billings - I know from my end, I did going with one provider only as it got a little pricey.:cool:
I have had to stop everything and watch HDNET on some nights simply because I couldn't record it and other nights when Showtime HD and HBO HD had something on at the same time and I couldn't record either and had to stop everything and watch at separate times to get the HD view.:(

She owes you from that 4:3 watching (almost) burn-in, right?
So get it and be done with it.

Just something(s)  to think about as us Milwaukeeland TWC customers wait for what is the biggest wait for HD DVRs than was ever expected.:o  

I have experienced what mhz40 says is going on with the HD DVRs with both of my SDs and you don't see me returning them unless they completely go out and so far so good.
I just have two of them, one for each set and use the extension cord with the on and off switch on it...the same one I used when my DirecTivo from Phillips would lock up a year or so ago.;)
Title: Official SA 8000HD DVR Thread
Post by: Detritus on Friday Jul 09, 2004, 07:04:20 PM
QuoteOriginally posted by Joseph S

The info that came with my FW box states they don't intend to have DVR with FW and if someone requests FW they are to be told that they can't have the DVR.

Pretty stupid considering that most customers would want to use of their HD limited DVR for  5C enabled and  FW for non-5C OTA content. Would save them from getting pressured for 500GB HD DVR models.

Well, since they are getting so delayed, maybe they should sweeten the deal with FW?:D

I definitely don't understand why they would avoid FW on this. When somebody calls and asks for FW/IEEE1394, they could encourage them to get the DVR and would even make more money! Sheesh..
Title: Just give the ....DVR!
Post by: gparris on Sunday Jul 11, 2004, 01:40:40 PM
Really, it is approaching the middle of July now and the darn HD DVRs aren't out yet.:(

I have referrals I have set up to cable because of the HD DVR that was supposed to be out already long time ago and think I was lying to them about the delivery of summer-at-the-latest.
Many of them refuse to get a HD box and DVR box on principle alone and even though I do, I understand their reasoning.

I right now don't care if it is not Firewire equipped, has a 80 GB HD in it, you decide to exchange them as is or anything, just as long as I don't have to rent 2 boxes per set and hear complaints from folks I set up HT systems for because of TWC's problems, anymore.

One of my DVR boxes I wanted to record a Sci-Fi channel movie, decided it didn't want to really recording anything (it didn't  tune the channel) so I had to use my switched extension cord to reboot it half way through the so-called recording. Sounds like this is what the HD DVRs are doing-so does TWC have a systemwide problem with SA boxes?

A friend of mine tried to record two nights ago in a newly-cabled area like mine and found that the recording wasn't updated from her list automatically (record first-run only), so she deliberately did a manual recording for the two-hour show and only one hour recorded, like the DVR got tired and quit on her...it just isn't me...two failures in two days for two different homes with (hers is new) DVRs...what the heck is going on in TWC land with all the problems?
This morning I had sound failure and studdering on HBO on the DVR...after a reboot. Maybe TWC should recall the SA product all together and get a new vendor...this one sucks or TWC is trying to fix the problem with the HD DVRs (same model only with HD) and screwing up the SD models,too?!
:mad:
Title: Official SA 8000HD DVR Thread
Post by: yaderhey on Monday Jul 12, 2004, 09:32:38 AM
I was at Mayfair yesterday and I asked the dude at the TW kiosk when we can expect te HD DVR?  He said, "This year."

I asked if he could get more specific.  He said, "No."

Very nice, Time Warner.

Maybe next time they ask me to pay my bill, I'll let them know the check will be in the mail sometime in the next five months.
Title: Official SA 8000HD DVR Thread
Post by: Paul S. on Monday Jul 12, 2004, 03:10:03 PM
QuoteOriginally posted by yaderhey
I was at Mayfair yesterday and I asked the dude at the TW kiosk when we can expect te HD DVR?  He said, "This year."

I asked if he could get more specific.  He said, "No."

Very nice, Time Warner.

Maybe next time they ask me to pay my bill, I'll let them know the check will be in the mail sometime in the next five months.

The problem in your argument is that you are obligated to pay your bill. They are not obligated to give you a HD-DVR.

I wait patiently.
Title: Re: Just give the ....DVR!
Post by: mhz40 on Monday Jul 12, 2004, 04:15:53 PM
QuoteOriginally posted by gparris
Maybe TWC should recall the SA product all together and get a new vendor...this one sucks or TWC is trying to fix the problem with the HD DVRs (same model only with HD) and screwing up the SD models,too?!
:mad:
Sorry to hear you are having problems.  The SD code has not changed.
Title: Thanks!
Post by: gparris on Monday Jul 12, 2004, 08:02:25 PM
Thanks anyway, mhz40....It just gets as frustrating rain fade on a satellite dish (Kerry) or when my old DirecTivo model would lock up for some reason or another a year ago when I had satellite.

My neighbour next to me says his (due to my referral) TWC DVR is doing fine, even though his kids use it like a microwave (all the time).
So maybe I will just exchange it at the local office for another one if it acts up once more, no questions asked, no extra charge, no lost service unlike satellite, (sorry, guys).

Nice to know the SD service isn't being affected with the HD DVR bug fixes...any idea at all about when its coming out ?:(
My cousins in Texas really enjoy the whole HD recording thing there and they have cable, too.:D
Title: Official SA 8000HD DVR Thread
Post by: Marc G on Thursday Jul 15, 2004, 02:52:06 PM
Just wanted to chime in to express my tried patience, but more importanatly to state that despite being the bearer of bad news, mhz40 has always been supporting us and this forum and for that I thank you. You know that none of our frustration is directed at you, right? (Even when comments are made about TWC employees in general!)

:hug:
Title: Official SA 8000HD DVR Thread
Post by: borghe on Thursday Jul 15, 2004, 03:42:15 PM
wow.. an awful lot of sattelite jabs in this thread...

*goes back to watching DVR'ed HD movies and sports*
Title: Official SA 8000HD DVR Thread
Post by: The Law on Friday Jul 16, 2004, 09:44:28 AM
What sort of problems are the other portions of the country seeing that have already use the HD PV/DVRs?  Is this being delayed because of issues that they are having the are trying to be fixed for rollouts elsewhere? or are we receiving a different platform that contains enhancements that they won't be getting?

Just curious...
Title: Received letter from Time Warner...
Post by: gyoung on Tuesday Jul 20, 2004, 05:35:45 PM
I received a letter in the mail today from Time Warner Cable regarding being contacted when HD-DVRs become available.  I believe I requested notification sometime in April.

The text of the letter is as follows:

QuoteDear Valued Customer

Thank you for expressing interest in our High-Definition Digital Video Recorder (HD-DVR), which we plan to introduce later this summer.  Our HD-DVR will give you the ability to record live high definition television with just the press of a button.  Not to mention being able to stop, rewind and even pause live TV!

We have noted your interest in the HD-DVR, and we will promptly notify you by phone when your HD-DVR will be ready to pick up.

While you are waiting, we would like you to enjoy a free Movie on Demand on us, in appreciate for your patience.  With Digital Cable you have access to Movies on Demand.  Simply tune to channel 1000 and order a movie.  You can rewind, fast-forward and pause anytime during the movie.  Convenience and control, it's yours for 24 hours!  If you do not have Digital Cable, call us anytime 1-866-676-2200.

Time Warner Cable appreciates your business and interest in our new HD-DVR.  We will be in touch with you soon!

Jason Kuechenmeister
Sales & Marketing
Maybe this means that these are getting closer to release.
Title: Official SA 8000HD DVR Thread
Post by: mhz40 on Tuesday Jul 20, 2004, 06:04:13 PM
QuoteOriginally posted by The Law
What sort of problems are the other portions of the country seeing that have already use the HD PV/DVRs?  Is this being delayed because of issues that they are having the are trying to be fixed for rollouts elsewhere? or are we receiving a different platform that contains enhancements that they won't be getting?

Just curious...
The rollouts being held up are ones where cable systems are using Pioneer's application.  The SA version has been out there for awhile now.  You will be getting the same platform---running different code.  It's kind of like you are getting the exact same PC, but you will be running a different vendors web browser.
Title: I got one, too....!
Post by: gparris on Tuesday Jul 20, 2004, 07:27:43 PM
I got the same letter acknowledging my HD DVR wait for introduction "later this summer" with a free PPV movie, on them.

Hopefully, the bugs will be fixed and gone and done with very soon.
It was great to be acknowledged as a customer with a free movie and a thanks for waiting. :)

There have been many times I wanted to record HDNET or HBO HD (or both at the same time) and of course, couldn't. :(

Then there is that 4-box thing I have, 2 for each HDTV set  with one box for SD DVR and one HD box.

Ouch!

Thanks for the replies, mhz40 and TWC!:wave:
Title: Got the letter too...
Post by: Drummerboy on Tuesday Jul 20, 2004, 09:59:30 PM
Being called a "Valued Customer" makes me feel so...valued.  Well the free movie and the letter is a start.
Title: Re: Got the letter too...
Post by: Paul S. on Wednesday Jul 21, 2004, 05:20:52 AM
QuoteOriginally posted by Drummerboy
Being called a "Valued Customer" makes me feel so...valued.  Well the free movie and the letter is a start.

They think they can buy off the revolution?! HA!
Title: Official SA 8000HD DVR Thread
Post by: mrmike on Wednesday Jul 21, 2004, 09:38:55 AM
Hmm, no letter for me yet.  Maybe it'll be in the mailbox today.  Guess I'm not as valued as some :D

-MM
(Still not holding my breath)
Title: Official SA 8000HD DVR Thread
Post by: Marc G on Wednesday Jul 21, 2004, 10:13:23 AM
I got the letter, too. While I probably won't use the free movie (I haven't looked at the details, so don't know if it's transferable) I think this is good customer relations.

As soon as I have the HD-DVR I'll upgrade from basic. Maybe they should upgrade me for free until the box is ready! ;)
Title: Official SA 8000HD DVR Thread
Post by: sp44again on Wednesday Jul 21, 2004, 11:46:00 AM
I was hoping they would also say that all channels will be digital when the HD DVR comes out. :)
Title: Official SA 8000HD DVR Thread
Post by: Joseph S on Wednesday Jul 21, 2004, 06:32:11 PM
These are the worst give aways. I got something like 5 free pay per views with my install yet they didn't offer a single movie in Widescreen OAR on any PPV channel for me to use them on.
Title: Official SA 8000HD DVR Thread
Post by: MDR on Wednesday Jul 21, 2004, 06:48:07 PM
Haven't rec'd the letter with the movie offer, but earlier this month I e-mailed them. I chided them about not responding to an earlier e-mail and said it was time to look into a HD-TIVO.
A customer rep. then called me apologizing and "guesstimated" an early to mid August rollout.
To mollify me and keep me in the fold, he lowered my Roadrunner to 29.95 for the next six months. Holding my breath waiting for the rollout. Still wouldn't mind getting a movie thrown in.
Title: Official SA 8000HD DVR Thread
Post by: Paul S. on Thursday Jul 22, 2004, 05:19:44 AM
They said within the next 30 days, yesterday.
Title: Latest info
Post by: Drummerboy on Monday Jul 26, 2004, 03:01:23 PM
Well I just talked to tech supp and here is the latest low down.  The SA 8000 HD that is currently planned for release will have the 160 GB hard drive providing 40 hours of recording.  It will also have the firewire port and the tech jokingly said "I can't tell you how to hook it up to a computer" which to me implies that the port will likely be active.  To me it sounded like this tech has seen the unit first hand.
And the planned release date... (dramatic pause)
late August, early September.  (dramatic music plays "DUN Dun duun").
So I hope Time Warner is printing their next batch of free movie coupons... :rolleyes:
Title: Official SA 8000HD DVR Thread
Post by: summerfun on Monday Jul 26, 2004, 04:57:47 PM
Used my free movie coupon last night. Thanks TWC, now lets get that DVR over here.
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Monday Jul 26, 2004, 05:21:20 PM
After coming back from a weeks vacation I ripped open my letter from TWC truly expecting it to say "Come pick up your HD-DVR.":)
Disappointment:(  quickly set in. Oh well, guess I have to scan the movie selections to see whats on.
Title: TWC free movie question...
Post by: shimmer11 on Monday Jul 26, 2004, 05:22:47 PM
Who did everyone talk to regarding the free movie offer.  I have been on a waiting list @ the Mayfair mall kiosk since April.  Should I have talked with a TW CSR direct?

Thanks,

Andy
Title: Official SA 8000HD DVR Thread
Post by: summerfun on Monday Jul 26, 2004, 06:14:28 PM
I talked to a CSR on the phone and she put me on the waiting list. I would guess that was the list they used to mail out these letters.

I would call and confirm that you are indeed on the list. The person at the kiosk may have not put you in the system.

Also possible you got the letter and tossed it as junk mail. I did at first and fished it out of the trash after reading the fourm here and found out what was in the letter.
Title: Yeah, happened to some, then...
Post by: gparris on Monday Jul 26, 2004, 08:10:04 PM
Some friends of mine who got cable because of the convenience of HD offerings and have waited for the HD DVR, got their letters and dug them out of the basket, too.:rolleyes:

Some have not got them at all, either and I have told them to contact TWC for updates and check waitiing list records.

This way, the list stays in place for all those thinking they are one and if not, get on one.
 
ME? I thought is was the letter asking me to pick one up, already!!!
:(

Don't kick yourself, summerfun. At least you got a letter and one PPV free.
Title: Official SA 8000HD DVR Thread
Post by: summerfun on Tuesday Aug 10, 2004, 09:21:55 AM
Here we are in August Now...... Still waiting......

I have to say, however, I have been reading a few other boards and the people that already have the SA 8000 HD DVR are not very happy. They say the HD PQ is not as good as the Pioneer box and the SD channels are much worse.

A few of them are going to go back to the Pioneer box and drop the DVR. That is sure not what I was hoping to hear.
Title: Official SA 8000HD DVR Thread
Post by: The Law on Tuesday Aug 10, 2004, 10:17:14 AM
QuoteThey say the HD PQ is not as good as the Pioneer box and the SD channels are much worse.

Which has *got* to be the reason for the delay in this area.  I would want no pq loss, audio dropouts or any other sacrifice just to be able to record.

I will gladly wait until it's ready for prime time....
Title: Official SA 8000HD DVR Thread
Post by: Drummerboy on Tuesday Aug 10, 2004, 10:21:35 AM
QuoteI will gladly wait until it's ready for prime time....
Isn't that like saying "I won't load Windows XP until all the bugs have been worked out..."?
Title: Official SA 8000HD DVR Thread
Post by: Gregg Lengling on Tuesday Aug 10, 2004, 10:28:45 AM
Unfortunately we have gotten used to the Microsoft Mentality.  Just release and we'll work out the bugs later.  I had to deal with this in my business for years and we finally decided when a new product came out we would test it extensively ourselves and if it wasn't up to snuff we wouldn't release it until the bugs are ironed out.  I give any business big KUDO's if they Beta test on their own before releasing to the general public.

I sure miss CPM, it actually worked and didn't have any bugs.

:guns:
Title: Official SA 8000HD DVR Thread
Post by: summerfun on Tuesday Aug 10, 2004, 10:31:01 AM
QuoteOriginally posted by Drummerboy
Isn't that like saying "I won't load Windows XP until all the bugs have been worked out..."?
Yes, most people do wait until the major bugs are worked out before switching to a new product. That is why we have beta testers.

I'm with "The Law". I am not willing to sacrafice any PQ. Get it right before sending it out.
Title: Official SA 8000HD DVR Thread
Post by: Paul S. on Tuesday Aug 10, 2004, 03:43:51 PM
QuoteOriginally posted by summerfun


I'm with "The Law". I am not willing to sacrafice any PQ. Get it right before sending it out.
Title: Official SA 8000HD DVR Thread
Post by: e-man on Tuesday Aug 10, 2004, 07:12:28 PM
I just got the call and have picked up my hd dvr.  So far, so good.  The picture quality is fine for me.  Of course, only time will tell if I'll have some of the issues I've seen posted.

Eric in Wauwatosa!
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Tuesday Aug 10, 2004, 07:18:40 PM
Where's mine???
Title: Official SA 8000HD DVR Thread
Post by: Joel S on Wednesday Aug 11, 2004, 08:13:06 AM
I got the call last night also!  I'm going to Mayfair tonight to pick one up.  

The HD DVR's are ready and in stock at the Mayair location.
Title: Official SA 8000HD DVR Thread
Post by: borghe on Wednesday Aug 11, 2004, 08:29:51 AM
congrats guys. welcome to the world of HD DVR... and what a nice world it is. :cool:
Title: Official SA 8000HD DVR Thread
Post by: Drummerboy on Wednesday Aug 11, 2004, 11:01:53 AM
But I haven't seen any pigs flying.  And last I heard hell is pretty hot.  How can this be?
Title: You are lucky!
Post by: gparris on Wednesday Aug 11, 2004, 11:25:31 AM
We haven't received anything in the Kenosha area about HD DVRs, yet.
 You are lucky if they actually called you and have them-working. :D

Lately with my SD DVRs having sound issues such as the sound breakups, I hope TWC has it fixed by the time we get the HD versions, here.
Otherwise, I'll keep what I have and live fight with it (4 boxes).

For those with the HD DVRs, let us know how the PQ is, how you stretched your SD pictures and if you can stretch your HD pictures so the sidebars don't cause burn in like the current HD boxes do.

Anything will be appreciated. Maybe you are the ones that are the "guinea pigs" with the HD DVRs and don't  know it, yet, speaking about "pigs".:eek:
Title: Official SA 8000HD DVR Thread
Post by: Drummerboy on Wednesday Aug 11, 2004, 11:36:31 AM
QuoteYes, most people do wait until the major bugs are worked out before switching to a new product. That is why we have beta testers.
But the SciAtl 8000 HD was already tested by SciAtl.  Its sounds like to me that Time Warner altered the boxes so much that they goofed up the boxes.  Besides there are several other markets that had the box for months.  Couldn't Time Warner coordinate the info from the other markets to get the bugs worked out a little quicker?  I'm not saying there was no coordination, but there didn't seem to be much of a rush.

If you're not living on the edge, you're taking up to much space.
Face it guys, Microsoft has set the standard and that's the way most hardware and software companies are practicing.  Otherwise they risk the loss of marketshare.

What surprises me the most is that there are people here that defend TW.  Their empty promisses, lack of communication with the customer and jacked up prices leave a bitter taste in my mouth.
Title: Official SA 8000HD DVR Thread
Post by: borghe on Wednesday Aug 11, 2004, 11:47:17 AM
Hmm.. just have to chime in here.. while I make no statement on how I think TWC handled this, Microsoft "setting the standard" is one of the more ignorant phrases I have heard in a while.. Are you aware how much money Microsoft has cost business, ne, the world, in releasing bug ridden or insecure software? In the last two years we have had two days of down time directly related to security flaws in Microsoft products. Two days, for an entire international corporation with thousands of employees down the drain because microsoft is "setting the standard".

Most people who live on the edge prefer to do so. This is fine. I am actually one of them believe it or not (hey, I paid $1000 for an HD Tivo and hacked it before I even powered it on). However releasing unstable bug-ridden hardware and software just to appease people who will in turn slam it for being so buggy and unstable is NOT the way things should be approached. Why does MS do it? Because they know when it comes down to it 90% of the computer users out there will not turn to the alternative.

In this case TWC doesn't have that luxury. If they release buggy hardware, customers can turn to dish or DirecTV, both of which have comparable hardware and services. If the $1000 is too high for an HD DVR, then the person will switch and just not get it. Customer service is everything when you are a service provider. EVERYTHING. While you may be fine with "release it now work the kinds out later", most people will not be. And Microsoft has lead the way in the software industry with such tactics. Now let's just hope that ludacris mentality never makes it out any further than that industry, and let's hope Microsoft's market share keeps declining on a daily basis until they realize that that ISN'T an appropriate way of doing business.

Ant the last thing I will say is that SA already tested the box, but not with the Pioneer software on it. TWC-Milw opted for the Pioneer software I am assuming because their existing boxes also have the Pioneer software on it.. So yeah, they could have gotten it here a lot earlier with the different software on it and had to have their customers learn the UI all over again. AFAIK no other market has rolled out the SA8000HD with the Pioneer software.
Title: Official SA 8000HD DVR Thread
Post by: MDR on Wednesday Aug 11, 2004, 11:53:19 AM
Picked up my HD-dvr at 8 am from the MLK office. So far so good.
PC is fine but now that my SD is fed into the HD input of my tv the SD isn't as sharp as it was inmy old setup with SD and HD each fed seperately.

I used the DVR to stretch the SD to eliminate the sidebars and the stretch function on my tv to eliminate the letterbox.

Still playing around to learn all the quirks and tricks of the beast.

By the way, the message i got said one of the pick-up sites was the Regency mall in Racine. Not to far from Kenosha if you know
what I mean. :D

Glad to finally have the box and no real complaints so far..:)
Title: Official SA 8000HD DVR Thread
Post by: shimmer11 on Wednesday Aug 11, 2004, 11:58:54 AM
What is the final price to add the SA 8000 DVR?  Also, does anyone know if TWC will add a Pioneer version of HD DVR?

Andy
Title: Official SA 8000HD DVR Thread
Post by: borghe on Wednesday Aug 11, 2004, 12:01:22 PM
here is a page with some complaints of the unit.. you guys can let us know how many of these still exist.. (most posts are only from 2-3 weeks ago)

http://hdtv.forsandiego.com/messages/3/1699.html?1090838224
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Wednesday Aug 11, 2004, 12:11:10 PM
Do you need to bring your old box along to get the HD-PVR?  I plan on stopping to Mayfair after work and it would be more convient for me if I didn't have to stop home first and disconnect the old box and then go to Mayfair.  Anyone? Seem to remember when TWC was at Miller Park there were tons of DVR's there and you could just take one with you.
Title: Official SA 8000HD DVR Thread
Post by: 4runnergusto on Wednesday Aug 11, 2004, 12:13:53 PM
I also picked up mine today, and this is my first experiece with DVR. Seems pretty nice so far. I do have a question. Can the Recording quality be changed, meaning higher quality with less recording time and vise versa?  The first recording I did seemed as though it had little glitches mostly noticable in audio. I am assuming this is just part of the compression for recording? They really did come through at a good time for me, as I was hoping I would be able to record the olympics and also the PGA championchip. Now I can catch all  the rest of the Nascar races as well, and I wont miss..... Man, this DVR stuff is cool.

Cheers,
Mark
Title: Official SA 8000HD DVR Thread
Post by: The Law on Wednesday Aug 11, 2004, 12:44:17 PM
QuoteDo you need to bring your old box along to get the HD-PVR?

No, I picked an HD-DVR from Mayfair but did not drop off my old box (I get charged for 2).  I kinda wanted to make sure the SA worked before I got rid of a known good config.

Glad the weather sucks - I have an excuse to stay inside this evening ;)
Title: Official SA 8000HD DVR Thread
Post by: e-man on Wednesday Aug 11, 2004, 01:29:27 PM
QuoteOriginally posted by borghe
here is a page with some complaints of the unit.. you guys can let us know how many of these still exist.. (most posts are only from 2-3 weeks ago)

http://hdtv.forsandiego.com/messages/3/1699.html?1090838224

I haven't had time to play around with the recording to see if those problems still exist.  However, I had read that the picture quality is not as good as the pioneer boxes (both HD and SD).  In my case, the picture is the same for both.  In fact, the baseball game on INHD last night looked slightly better than what I was getting.  I had no problems with sound quality either.

The onscreen guide is side-barred, which looks a little different.  The cost is $7.95/month (I'm pretty sure that's what she said).

When I picked up the box, I asked about espn hd.  The rep said that they keep telling them that "they're working on it".
Title: Official SA 8000HD DVR Thread
Post by: shimmer11 on Wednesday Aug 11, 2004, 01:29:40 PM
Any idea on how many SA boxes Mayfair kiosk has?
Title: Official SA 8000HD DVR Thread
Post by: borghe on Wednesday Aug 11, 2004, 01:34:58 PM
cost should be identical to the SD DVR, $8/month for the box and $5/month for the DVR service.

on that note it's kind of funny.. Tivo and Replay TV started out by charging you for their service because that was their only revenue, not to mention they were subsdizing the boxes. They were justified because they were culling this data and quite frankly giving you a ton of it in the form of show information used for recording and preferences. When the first DirecTivo was released they were still justified in charging for the service because they were still giving you more than just the info in the program guide, i.e. actors, directors, series data, etc.

This is further exemplified by Dish who WASN'T giving you any extra info or data and hence wasn't charging you any extra money for their PVR (initially).

This all leads me to current day cable companies. They are all charging you $5/month, and for what? They aren't giving you any extra data. All of the data the DVR uses to record and schedule is identical to the data available in the standard IPG on a digital box.

So my question remains, Tivos aside, what exactly do you pay $5/month for with Dish and cable DVRs?

:P
Title: Official SA 8000HD DVR Thread
Post by: e-man on Wednesday Aug 11, 2004, 01:43:06 PM
QuoteOriginally posted by shimmer11
Any idea on how many SA boxes Mayfair kiosk has?

If the stack of boxes she pulled mine out of are all the same, I'd say they had about 10 - 12 last night around 7:00pm.
Title: Official SA 8000HD DVR Thread
Post by: sp44again on Wednesday Aug 11, 2004, 02:46:26 PM
QuoteOriginally posted by borghe

So my question remains, Tivos aside, what exactly do you pay $5/month for with Dish and cable DVRs?

:P

Good question!
Title: Official SA 8000HD DVR Thread
Post by: gb4fan92 on Wednesday Aug 11, 2004, 02:54:53 PM
I just picked up mine :rofl:   and there were 15 to 20 boxes stacked up.  A lady was stacking more as I was being waited on. I have mine hooked up but haven't had much time to play with it yet. I lost my HD pay channels (INHD & HDNET) but have all the pay channels (HBO,SHOW,TMC,ect) I know that will change later or I'll have to call and I will lose the pay channels.. Almost all the remote buttons were the same so I didn't have to reprogram it (great!).
                  Perhaps we will need a new forum thread for the dvr users as I'm sure there will be many questions and comments.
Title: Official SA 8000HD DVR Thread
Post by: sp44again on Wednesday Aug 11, 2004, 03:30:41 PM
QuoteOriginally posted by gb4fan92

                  Perhaps we will need a new forum thread for the dvr users as I'm sure there will be many questions and comments.

Don't forget bugs/problems/ complaints!
Title: Official SA 8000HD DVR Thread
Post by: borghe on Wednesday Aug 11, 2004, 03:38:18 PM
I believe that is what the recording forum is for.... I was tired of us HD Tivo users being the only ones hanging out in there. :D
Title: Official SA 8000HD DVR Thread
Post by: Todd Wiedemann on Wednesday Aug 11, 2004, 03:57:39 PM
Then, that'll close this thread.

Please redirect commentary to the thread in the 'Recording' section !