TWC:VOD Down in Brookfield

[Jack 1000]

Anybody else having problems with VOD service in Brookfield.  I get an Error 101, "Video on Demand" Network problem on all VOD services.  The rest of the channels work fine.  A cold reboot of the box did not help.  I don't want to call them because they are just going to want to replace the box, and I have recordings on it that I don't want to lose.

We had a tech here about two months ago who replaced the box and said signals were excellent. (Greenfield Heights Sub Division.)

Jack

[Jack 1000]

It's been working for the last day or so.  I will post if  there are problems with it for more than 24 hours in the future in this thread.  Thanks!

Jack

[Jack 1000]

The issues remain, but are often intermittent and hard to pin down.

I suspect that with the acquisition of new channels between December and January that maintenance may be occurring affecting VOD.  This is what I can report:

*There are more problems with VOD not working in the wee hours of the night and early morning when I watch TV.  Usually after 12-4am.  Errors 105/101 show with such messages as "Program not available", or "network problem."

*Sometimes another VOD channel will play the show without issues.  Sometimes when another channel plays a show without issues, you can go back to the show or VOD channel that had issues, and it will play.

*Sometimes a show will play, stop midway through, and be unavailable for several hours.

*If VOD is down during the day, it often seems to correct itself within 2-3 hours of being down.  If VOD is down in that 12-4am cycle at night, we often have to wait till the next day for VOD to work again.

*When there are VOD problems they are worse at night than during the day.


That's the latest I have.

Satch