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Started by Jack 1000, Sunday Dec 19, 2010, 08:18:54 PM
Quote from: LoadStar;56842No issues here with either channel. I was watching and recording Big Bang Theory, while also recording Winter Wipeout. I had absolutely no picture issues at all. Must be a node issue.
Quote from: Jack 1000;56843It's always one of those comes and go's things. To TWC's credit, they seem to fix it pretty quick. I can't watch TV now, but will presume it to be fine.JackPS. Loadstar, I did not know that you are still with TWC. I thought you had switched to Dish.
Quote from: ddeerrff;56879Got to be something fairly local to you Jack. We have had no problem with 1005, 1010, or 1012, and we are also in Brookfield - couple blocks east of BCHS just off Gebhardt.
Quote from: Jack 1000;56882Yea,In keeping with those HD channels on again off again custom, they are back on again today, with no evidence of issue. I'll give it 1-4 weeks before the pattern repeats again. It has to be something in my node. The shortest OK range is about a week, the longest is about 4 months. And of course, you can't call Customer Service, because those poor phone reps just say "Reboot the box" "We'll send someone out." Someone comes out, that someone swaps the box and two weeks later, the issue appears again.What does it take to bypass Customer Service? Box swaps that do nothing to solve this type of issue, to get some level 3 tech guys out to fix problems in the node? Maybe someone will read this who can do something, and get those channels to stay on. But I am sure, I will be posting again in this thread about the same old problem with these channels in 1-4 weeks.Jack
Quote from: Jack 1000;56911Turned off power to everything. Unplugged the box for about 5 minutes (outlet going to surge protector) and back box plug too. Everything came back on reboot! Hopefully it lasts this time.Jack
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