OT: Road Runner Problems?

[Danno321]

Anyone?  Mine started to go out yesterday.  Up and down over hours.

[Danno321]

Well, after re-powering / re-connect coax many times my RR is back for now.  Clearly not my equipment.  Someone on DSL reports forums said that TWC is still rolling out updates to Milwaukee area.

[Stanley Kritzik]

I have RR with two I P addresses (pay extra) and two modems.  About two weeks ago, one of the modems misbehaved -- slow, or no connection.

Over the next week and a half, I got three new modems -- one at a time.  No cure.  My "good" modem was a Motorola "Surfboard".  My bad ones were all Cisco.  Finally, I had service call # 2, and the service man redid every connection and climbed the pole to cut out a suspect piece of cable.  Still no solution.

Then, he swapped out the Cisco for another Surfboard, and it got much better!  Not perfect, but close.  So, I have this situation:  one cable to about three feet from my computer, into a splitter.  Out of the splitter to two Surfboards.  One of them -- the old one -- goes "whoosh".  The new one -- kind of fast, but not equal to the old one.  I've changed the splitter, swapped wires, etc., but the speed difference still exists, with the old Surfboard being the champion.

I have no clue -- anyone with a good idea?

Stan

[Rick_EE]

Mine was running slow yesterday.  All the speed tests were saying 2-4Mbps.  I call tech support and voila, full turbo speed.  They claimed they did nothing.  Hmm...

[LoadStar]

I have no clue -- anyone with a good idea?

The Surfboards, in my experience, are MUCH more tolerant of less than perfect line conditions than most other cable modems.

[Stanley Kritzik]

The Surfboards, in my experience, are MUCH more tolerant of less than perfect line conditions than most other cable modems.

I think you're on to it.  I'm at the end of a line -- probably the last house on the string, 'cause our road dead-ends a few houses away.  And, the tech. said that our line was the only one connected to the amplifier on the pole.  Over the years, rodents, squirrels, whatever, have done quite a number on phone lines, so it won't surprise me if the cable line is chewed and noisy.  The tech. did not test the signal -- I suspect that would have opened a can of worms.  So, I'll just wait with my Surfboards until something dire happens.

Stan

[ddeerrff]

What does the modem config page (192.168.100.1) show for signal levels and SNR?

http://www.dslreports.com/faq/3412