New TWC HD channels and Tivo Guide

[Tivoman44]

Hello all,
Recently TWC added a handful of HD channels such as G4, MSNBC HD, and NBA and NHL networks.  Prior when they had added things such as CNN HLN HD and a few others I simply re-ran the Tivo guided set up where it asked to confirm your zipcode, cable provider and what your channel 17 and 8 are, do you receive anything premium like HBO and then it connects to get the information and takes about 20 to 30 minutes.  The actual channels work fine and I shouldn't complain but on the guide it will say what the channel is, but no information available meaning you can't set any recordings.  Does anyone know how to fix this?  Do I just have to wait a little longer, I believe the channels were only added yesterday.  Also under my settings I have the guide to show "All" channels instead of anything such as what "You Receive".

Steve

[LoadStar]

You can report a lineup issue:

http://www.tivo.com/setupandsupport/contactsupport/lineup_tool.html

[Tivoman44]

Thanks Loadstar.  I have not sent information via that link yet but eventually will if it doesn't correct itself.  You have Tivo Series 3 or XL correct?  Have you had this issue with the newer added HD channels?  Like I mentioned before running the guided set up before seemed to fix the problem.  

Also Friday ngiht at 8:50 a handful of channels seem to be pixeling up

[LoadStar]

Thanks Loadstar.  I have not sent information via that link yet but eventually will if it doesn't correct itself.  You have Tivo Series 3 or XL correct?  Have you had this issue with the newer added HD channels?  Like I mentioned before running the guided set up before seemed to fix the problem.  

Also Friday ngiht at 8:50 a handful of channels seem to be pixeling up

S3, yes. And yes, none of the new channels except for BBC America HD have guide data yet. I submitted a lineup issue about a week and a half ago... nada. I'll probably put another one in with the latest batch of new channels.

And yeah, I'm getting pixelation on a few channels... FOX 6 HD, BBC America HD, Discovery, Science, and SyFy HD, at least. It's possible that it is the cable "sucking out" of the fittings due to the changing temperature... I'm waiting a bit until it starts settling into the colder temperatures to see if anything improves/degrades/whatever.

[Danno321]

Thanks Loadstar.  I have not sent information via that link yet but eventually will if it doesn't correct itself.  You have Tivo Series 3 or XL correct?  Have you had this issue with the newer added HD channels?  Like I mentioned before running the guided set up before seemed to fix the problem.  

Also Friday ngiht at 8:50 a handful of channels seem to be pixeling up

Ditto for me on a Moxi and SA8300HDC.   This must be related to the roll out of the new HD channels.  I live in population dense area of Milwaukee.  I thought SDV was supposed to solve this problem?   Did you also have audio drop outs?  (BTW this started for me AFAIK on Thursday).