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TWC Strange Happenings on Showcase On Demand HD Channel

Started by Jack 1000, Wednesday Sep 16, 2009, 01:48:54 AM

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Jack 1000

I was watching one of the National Geographic Channel On Demand Specials on the Showcase OD channel, "The Girl Who Cried Blood."  On the first commercial I like to FF through these, and in this case the show would freeze or in some cases FF just a little bit and than stop.  The show's Progress Bar would be filled in, but when I would FF it would jump all the way to the end of the show, even though the part of the show that it was showing was at the beginning.  You could press the FF button 1x, 2x, or 3x.  No difference.

I tried other shows on National Geographic on Demand and they worked fine in terms of Fast Forwarding, Pausing, Rewinding, and stopping.  It was only on this episode.  A warm reboot of the box, sort of got the show where I could FF and Rewind, but the Progress Bar would only fill in BEFORE the FF/ Rewind buttons were pressed.  Oh, and I COULD not Rewind back to the beginning of the show using the buttons.  It would only take me back to about the point in the program where I had rebooted the box.

I COULD press the stop button and Restart it from the beginning.  Finally, on about the third try, I was able to FF through the commercials and see the whole show. Rewind started working too.  However,  the Progress bar was still flaky but only on this episode, as if Navigator "remembered" something had gone wrong.

All the other On-Demand Programs on HD Showcase worked fine and the Progress Bar was correct as well.  Have any of you had this type of problem with a show on VOD?

Jack
Cisco 9865 DVR with Navigator Guide