SA8300HDC Buffering

[Kenoman]

Last night during the Packer game I paused my box for about 15 minutes. I then started it and at 10:00 it lost the buffer and jumped to the live feed. I lost about 10 minutes of the game. :bang: Does anyone else have this problem? I have done this before. Was this a one time glitch? Any feed back would be appreciated.

[duncantuna]

That's happened to me before.  That's the way it works.  

My guess .. the game was on the schedule from 7-10pm.   At 10pm, the DVR starts a brand new buffer. -- Although I'm pretty sure you could have hit 3x rewind and it would have gone from 10pm to 9:59pm and beyond.

Bottom line, Mystro software does not behave entirely rationally, and was a downgrade from Passport.

[gparris]

I just had to replace my 8300HD with a 8300HDC and it does not buffer at all.
I cannot pause live or back up no matter how long the channel is on like my 8300HD. Pardon my ignorance, but is this normal?
Last night, I had a recording setup and I was on the channel and when the show came on, the 8300HDC did not record, had a REC with a broken line in it on the guide...what happened? I did not have anything else recording, either.
This box was replaced by a TWC employee, new (still plastic stickers on the display) who set it up, so I am confused if it is the box or the software I am unfamiliar with - or is it even loaded into the box?
Anyone got any ideas?:huh?:

[Kenoman]

I just had to replace my 8300HD with a 8300HDC and it does not buffer at all.
I cannot pause live or back up no matter how long the channel is on like my 8300HD. Pardon my ignorance, but is this normal?
Last night, I had a recording setup and I was on the channel and when the show came on, the 8300HDC did not record, had a REC with a broken line in it on the guide...what happened? I did not have anything else recording, either.
This box was replaced by a TWC employee, new (still plastic stickers on the display) who set it up, so I am confused if it is the box or the software I am unfamiliar with - or is it even loaded into the box?
Anyone got any ideas?:huh?:

After going through many boxes I will tell you this. !. Unplug the box and remove the cable in feed from the back of the box. Wait 2 minutes. Plug all back in and see if that corrects problem. If not, It's the box.
I was told to do this several months ago by a TWC tech. and it worked for me.

[gparris]

Thank you, I will give it another try, only do what you said.

[Jack 1000]

I just had to replace my 8300HD with a 8300HDC and it does not buffer at all.
I cannot pause live or back up no matter how long the channel is on like my 8300HD. Pardon my ignorance, but is this normal?
Last night, I had a recording setup and I was on the channel and when the show came on, the 8300HDC did not record, had a REC with a broken line in it on the guide...what happened? I did not have anything else recording, either.
This box was replaced by a TWC employee, new (still plastic stickers on the display) who set it up, so I am confused if it is the box or the software I am unfamiliar with - or is it even loaded into the box?
Anyone got any ideas?:huh?:

That sucks!

I still have my SA-8300 HD and I will be sure to tell any tech on a truck roll to test the Pause button to make sure it works should the box need to be replaced!  It sounds like a cold reboot should fix this.

What was the problem with your SA-8300 HD box?  Or was it just too slow, and you wanted to try to get a faster box?

Jack

[Jack 1000]

That's happened to me before.  That's the way it works.  

My guess .. the game was on the schedule from 7-10pm.   At 10pm, the DVR starts a brand new buffer. -- Although I'm pretty sure you could have hit 3x rewind and it would have gone from 10pm to 9:59pm and beyond.

Bottom line, Mystro software does not behave entirely rationally, and was a downgrade from Passport.

The other thing that I heard:

If you have ODN (An SA/Cisco C-box or Samsung) and let's say it is 9:57 PM, when you bring up the Guide in ODN the box logic automatically goes to the 10 PM slot.

If you have an MDN box (A non-C box and not a Samsung) and you bring up the Guide at my example 9:57 time, the guide will BEGIN on the greyed out 9:30 settings and you can advance it to 10:00 manually.

I wonder how this may influence buffering behavior of each box?

Jack

[gparris]

That sucks!

I still have my SA-8300 HD and I will be sure to tell any tech on a truck roll to test the Pause button to make sure it works should the box need to be replaced!  It sounds like a cold reboot should fix this.

What was the problem with your SA-8300 HD box?  Or was it just too slow, and you wanted to try to get a faster box?

Jack

No, if anything, the 8300HDC boxes are SLOWER to change channels, clunkier and definitely worse...I just never expected to deal with no buffer, the inability to pause live TV and screwed recordings.:mad:

[Jack 1000]

No, if anything, the 8300HDC boxes are SLOWER to change channels, clunkier and definitely worse...I just never expected to deal with no buffer, the inability to pause live TV and screwed recordings.:mad:

Thanks GP!  I will be sure to try to hold on to my MDN (Non-C box) as long as I can!  Is it still not buffering after a cold reboot?

Jack

[gparris]

It allowed buffering after the cold reboot, but I am still waiting to see if it will record what I have programmed into it for today.

-Will keep advised, but Jack 1000, keep your 8300HD as long as you can.
Mine had its hard drive die inside of it, so it couldn't do its job and TWC does not fix those things.

The 8300HDCs are just a bad joke that had to come due Federal regulations, but that is another thread.:bang:

[Jack 1000]

It allowed buffering after the cold reboot, but I am still waiting to see if it will record what I have programmed into it for today.

-Will keep advised, but Jack 1000, keep your 8300HD as long as you can.
Mine had its hard drive die inside of it, so it couldn't do its job and TWC does not fix those things.

The 8300HDCs are just a bad joke that had to come due Federal regulations, but that is another thread.:bang:

There's one good thing about the HDC boxes, I heard that they are starting to give out either 8500 or 8600 SA boxes and they have a 300 GB hard drive.  Maybe they work better with Navigator as well.  I am not sure, but I think the SA/Cisco 8600 might have a 500GB hard drive!

The only problem is that most divisions only have SA-8300 HDC's as their main boxes.  TWC-Milwaukee had the new Samsungs for awhile, but I think they stopped carrying them because of "issues."

Jack

[gparris]

The 8300HDC box has started recordings and these playback, but if you are on another channel that your box starts up on, after you playback a recording and go back to the power on channel which is still playing, there is still no buffer to go back up on like with the 8300HD boxes, which is sad, IMO, since you will have to record it everytime to back up on it (sports, weather, whatever).

[gparris]

TONIGHT the 8300HDC "forgot" to record again, so I had to reboot it and then...it "remembered" to record....what a piece of crap.
TWC could offer a thousand HD channels, yet without a good DVR, it will lose customers and TWC, remember, you can't live on RoadRunner alone!:mad: