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TWC Digital Phone Out in Metro Milwaukee

Started by Jack 1000, Thursday Jan 08, 2009, 11:56:45 AM

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Jack 1000

Line problems reported on TWC-Digital Phone today.  Call centers have busy signal.  Anybody else affected?

Jack
Cisco 9865 DVR with Navigator Guide

Tom Snyder

We just got ours installed yesterday... hope it wasn't our fault. ;)

Ours is actually working fine.
Tom Snyder
Administrator and Webmaster for milwaukeehdtv.org
tsnyder@milwaukeehdtv.org

jimbop99

I found mine was out this afternoon. I simply reset the modem and it started working again. I have no idea how long it was not working. I'm in Racine county.

Jack 1000

Quote from: jimbop99;49971I found mine was out this afternoon. I simply reset the modem and it started working again. I have no idea how long it was not working. I'm in Racine county.

Thank you!!!!!  That solved the problem!!!  Only question now is why are TWC's Customer Service lines still busy?  They have been like that all day.

Jack
Cisco 9865 DVR with Navigator Guide

LoadStar

My parents had theirs out as well in Grafton.

Unfortunately, it was hard to diagnose whether their problem was the area-wide outage... or if it was a side-effect of the rewiring I did last weekend. I'm fairly certain it wasn't my wiring, but I'm not 100% sure.

It is back now for them after I had them reboot the modem and re-plug the phone cord in.

Gregg Lengling

Tried to call home a couple times today and went directly to voice mail...got home rebooted the modem at 4:30 and had phone back....
Gregg R. Lengling, W9DHI
Living the life with a 65" Aquos
glengling at milwaukeehdtv dot org  {fart}

Andrew

Quote from: Jack 1000;49972Thank you!!!!!  That solved the problem!!!  Only question now is why are TWC's Customer Service lines still busy?  They have been like that all day.

Jack

Clearly they haven't rebooted their modems, so they get no service.

METROmilwaukee

...and Jill who also made the mistake of abandoning her land line came tumbling after.

Talos4