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Channels Currently Not available, please try again later?

Started by BFavre4MVP, Thursday Dec 04, 2008, 10:04:03 PM

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BFavre4MVP

I've been getting this message for some Time Warner HD channels like ESPN2, ESPNNews, Universal, Big Ten Network, Fox News, and a few others.  Local channels, ESPN HD, and TNT HD are working fine, but the rest are still "unavailable."

Anyone else experiencing this?

Jack 1000

Quote from: BFavre4MVP;49453I've been getting this message for some Time Warner HD channels like ESPN2, ESPNNews, Universal, Big Ten Network, Fox News, and a few others.  Local channels, ESPN HD, and TNT HD are working fine, but the rest are still "unavailable."

Anyone else experiencing this?

Since some new HD channels were just added, there might be some instability within the system on some boxes.  You can:

1.) Wait until tomorrow and see if those channels come back to see if the problem clears itself assuming it is a system issue.

2.) Warm Reboot your box tonight and see if the problem is resolved.

3.) Cold Reboot (unplug your box for 5 minutes and plug back in) to see if the problem is resolved.

This sounds like a system issue, if you don't plan on watching anything tonight on the channels not coming in, wait till tomorrow.  Try #2 or #3 if there is something you plan to watch tonight.

If nothing comes back within 12 hours MAX, call TWC before noon tomorrow and let them know the HD channels that are not coming in.

Jack
Cisco 9865 DVR with Navigator Guide