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You can kick and scream, but Time Warner's Navigator is here to stay

Started by RLJSlick, Friday Apr 04, 2008, 12:57:13 PM

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basshive

Welcome to the world us HDC users have been in for some months now.... :(
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kevbeck122


PaulKTF

This sort of makes me glad I don't use the digital box on my TV... At least I know my TV's interface can't change based on TWC's whim. sigh
-Paul

LoadStar

Quote from: kevbeck122;45589I still have Passport this morning.

Ditto here.

agrotto


klwillis45


cdnelson

We've been on Navigator since we upgraded to HD in February.  I just thought it was the software for the HD boxes...not an "upgrade".  I've had techs out to my house several times, and gone through several 8300HDC's.  I've had them tell me it was the signal strength coming into my house and various other excuses.  It wasn't until I found this board that I realized:

1.  I am not alone.
2.  Most of my issues seem to be coming from the stupid cable card + Navigator software! :bang:

I read the article that is the subject of this thread, and saw the letter that was submitted to Tim Cuprisin regarding it.  I just wanted to pile on, by saying that his monthly "chat" is tomorrow at noon.  I submitted a question about Navigator and Bev Greenberg's non-chalant attitude towards subscribers wishes.

I would encourage others to submit questions along the same lines.

As soon as U-Verse becomes in available in the Sussex area, I'm jumping ship.  I've had customer service issues with them before, but the fact that their equipment is pratically crippling my new investment (HD TV) is the last straw.

joeker

Yeah this "upgrade" is horrible....the navigator guide is basically useless now.  I used to be able to bring up the guide and view all my favorite channels to see what's on.  Now when I have the guide up and click "fav" it just goes to the channel

And I'm sick of waiting for U-Verse in my neighborhood, I'm switching to DTV....AT&T had their chance.

RonH

I got navigator last week, and now I just realized none of my brewer's games are recordings from the series manager.  So I deleted the series recording for "MLB Baseball" on channel 31, and tried to recreate it, but you can't make series recordings for live events apparently with navigator!!!!

So this means I have to manually set up recordings for every brewers game?  Does anyone have a work around?  This is ridiculous!!!

Ok, and now I just went to try and set up a manual recording for a brewer's game on 531, and you can't do manual recordings???  I used to think I was pretty good with electronics and computers, so either Navigator is missing two very key features for me, or I'm getting really stupid.

LoadStar

Quote from: RonH;45955I got navigator last week, and now I just realized none of my brewer's games are recordings from the series manager.  So I deleted the series recording for "MLB Baseball" on channel 31, and tried to recreate it, but you can't make series recordings for live events apparently with navigator!!!!

So this means I have to manually set up recordings for every brewers game?  Does anyone have a work around?  This is ridiculous!!!

Ok, and now I just went to try and set up a manual recording for a brewer's game on 531, and you can't do manual recordings???  I used to think I was pretty good with electronics and computers, so either Navigator is missing two very key features for me, or I'm getting really stupid.

You're right on both counts. I too see absolutely no way to do a manual recording, which is a major flaw.

As for the standard def games, my guess is that this isn't totally the fault of Navigator. I'd guess that somewhere in the metadata that Navigator gets from Gemstar/TV Guide, the games are probably being flagged as "not part of series" or something, and as a result Navigator turns off the ability to record the series.

kevbeck122

Yeah, the guide is horrible.  Passport had a lot more information.  Navigator's is sometimes wrong and gives you very little description.  I don't know why they can't pull the same info to Navigator.

Jack 1000

Quote from: kevbeck122;45958Yeah, the guide is horrible.  Passport had a lot more information.  Navigator's is sometimes wrong and gives you very little description.  I don't know why they can't pull the same info to Navigator.

Cosign!

I would estimate that 80% of previous content type and function could be reinstated from Passport to Navigator.  But there is always that 20% that TWC could not put into Navigator because of copyright issues.  For example, I am pretty sure that TWC had to remove the "Scroll in 100 channel increments by pressing "A" in the time grid", because that was a Passport shortcut that they may have copyrighted.  The same is true for "hold the power button down until the word "boot" appears in the display for a warm reboot of your box."  TWC Navigator had to change this to holding Info/Vol+/Vol-/ for a warm reboot.

Once the basic issues get resolved, things will fall into place.  For the life of me, I cannot imagine that "View This Channel Now" when taking action of a future show to watch, is not included in Navigator because of a copyright issue.  This element represents poor software design.  Better functionality of series recordings and a similar understanding of how Navigator interprets them also needs clarification.  So much of this is just little Mickey Mouse $hit that I think would be easy to fix.

Another plus is the ability to have Sports Now and News and Weather Now consolidated in one place.  I am really enjoying this feature.  

Jack
Cisco 9865 DVR with Navigator Guide

aaron

Finally got Navigator a few days ago. Overall I'd say it's not as bad as I expected given all the negative stuff I'd read here, but there are a few glaring things that annoy me:

- If you're in the guide and you want to jump to a specific channel it is much much slower to react now, like 2 seconds whereas Passport did it pretty much instantly

- You can't type in a channel number that doesn't exist and have it go to the closest one that does exist like you could in Passport (both in and out of the guide). I didn't notice this one, but my GF typically just hit 300 to get to the block of HBO channels, now she has to type in the actual channel. Not that big of a deal but no reason to leave it out either. It was handy for jumping around in the guide quickly.

- No more pressing C in the guide to see future showings of the selected show

- It jumps forward a few seconds after you stop rewinding (similar to the jumpback on fast-forward). That is not needed for rewinding IMO, and is just annoying.

I am enjoying the longer buffer, and I really like how it maintains the buffer even if you switch channels, that is a great feature Passport didn't have.

Mikey

Quote from: aaron;45979Finally got Navigator a few days ago. Overall I'd say it's not as bad as I expected given all the negative stuff I'd read here, but there are a few glaring things that annoy me:

- If you're in the guide and you want to jump to a specific channel it is much much slower to react now, like 2 seconds whereas Passport did it pretty much instantly

- You can't type in a channel number that doesn't exist and have it go to the closest one that does exist like you could in Passport (both in and out of the guide). I didn't notice this one, but my GF typically just hit 300 to get to the block of HBO channels, now she has to type in the actual channel. Not that big of a deal but no reason to leave it out either. It was handy for jumping around in the guide quickly.


I'm in same boat as Aaron.  We've had it up in Grafton about a week now and it isn't as bad as I had expected, although I will reiterate what Aaron typed above.

It is slower...quite a bit slower in fact.  Annoying.

I too liked (and appreciated) that Passport would go to the nearest channel in the guide if you typed in a non-existing channel number.  Now it is trial and error in those higher digital channels in the 100's and 200's.  Also annoying.

:huh?: