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Dropped digital phone and rate went UP!?

Started by jeffski, Friday Nov 09, 2007, 05:52:46 AM

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jeffski

I checked the balance on my new statement from TWC and I used to pay around $140 a mo. for RR(turbo)/Phone/Cable with HD package. NOW they want $170  a month from me  !? :bang:  Needless to say I called them and complained profusly! I told her that this WILL be what it takes to make the switch to satellite. She said I was in some special package..blah blah blah .anyway,,after my threats to leave she came up with a 12 mo. 'special' for RR/Cable for $113 a mo. including tax. This will keep me at least through Feb. when,as I stated before,Im getting married and will be moving to Greendale. IF by then they don't add AT LEAST 10 HD channels,it WILL be adios :wave: to TWC

basshive

I would be getting everything ready to leave now then if that is the case :)
Sony KDF-60XS955 - Living Room
Samsung LN32A450 - Master Bedroom
Samsung BDP-1600
Samsung DVD-HD850
DirecTV HR-21
DirecTV H-20
DirecTV R-22
DirecTV R-15
DirecTV Packers Remote RC64RB
Sling Media Slingbox AV - SB240-100
Yamaha YSP-900BL Digital Sound Projector Home Theater Speaker System
AppleTV
Microsoft XBOX 360
Harmony Advanced Universal Remote for Xbox 360

gparris

That is the "way" TWC works, honestly.:rolleyes:
You change ANYTHING and the discounts or service pricing can change.

An associate of mine had Digital Phone and as soon as his family changed one item from the service, the then-included item  that previously existed at no extra charge-was charged.
Their service "loopholes" are really an accepted practice - accepted, as in TWC-accepted and customer-shafted policies.:mad:

Chinatown

Quote from: jeffski;42247I checked the balance on my new statement from TWC and I used to pay around $140 a mo. for RR(turbo)/Phone/Cable with HD package. NOW they want $170  a month from me  !? :bang:  Needless to say I called them and complained profusly! I told her that this WILL be what it takes to make the switch to satellite. She said I was in some special package..blah blah blah .anyway,,after my threats to leave she came up with a 12 mo. 'special' for RR/Cable for $113 a mo. including tax. This will keep me at least through Feb. when,as I stated before,Im getting married and will be moving to Greendale. IF by then they don't add AT LEAST 10 HD channels,it WILL be adios :wave: to TWC

I assume you have checked that your new residence has a clear view of the southern sky............afterall, Greendale has a lot of tall timber............