Official SA 8300HD DVR Users Thread

[Mark Strube]

For a couple days now I've been having an issue with the guide - if I hold down the right arrow to have it skip thru the time a bit, it no longer does that. It starts to move slowly like normal, and then as soon as it's supposed to start going fast, it just "freezes." When I let up on the button, still, no changes, but then if I push it forward once more, I'll see that it's skipped forward like it was supposed to. I've tried rebooting and that didn't fix it.

[Paul S.]

How do you skip a day at a time on the guide? I forgot...


We need a thread that has all the 'hidden' trhings about the box  

[kevbeck122]

Press the number of days then press the right arrow.

[DBL]

This morning I saw that HBO HD is now 508, but did something else happen or is anyone else that is using an HDMI to HDMI cable having issues with Audio?  I no longer get audio when using that port.  I hooked up my component cables and everything works fine.

Just curious if it is my cable (which was working last night) or if it is an issue with the box or if anyone else that is using an HDMI cable is having the same problem?

Thanks

I had the same problem - is it the box ? or is it some other thing twc is doing
please advise if anyone has an answer - I have re-booted several times and the HDMI to HDMi great oicture no sound

Thanks

[Mark Strube]

Since HDMI also carries sound, i believe if you're using this type of cable, the sound is being routed thru that. For now if you wanna use HDMI, you'll have to rely on any digital audio outputs your tv has... or use the analog stereo audio from the box.

[DBL]

That's the point I want to carry the Audio through the HDMI cable as it design to do. and up until Today it was working great. However when I turned on the equipment tonight - Great Picture - no sound. It is like TWC deactivated the HDMI audio from the box. The TV Accepts HDMI to HDMI it sounds great when working.

[Gregg Lengling]

That's the point I want to carry the Audio through the HDMI cable as it design to do. and up until Today it was working great. However when I turned on the equipment tonight - Great Picture - no sound. It is like TWC deactivated the HDMI audio from the box. The TV Accepts HDMI to HDMI it sounds great when working.

I've found that once in a while I'll lose digital audio output from the DVR and found that turning the box off and back on usually fixes it.  Although once I had to do a reboot, which you can do by unplugging the power or holding the power switch on the box until it displays boot.

[mhz40]

That's the point I want to carry the Audio through the HDMI cable as it design to do. and up until Today it was working great. However when I turned on the equipment tonight - Great Picture - no sound. It is like TWC deactivated the HDMI audio from the box. The TV Accepts HDMI to HDMI it sounds great when working.

Sounds like a bug in the code and not a hardware issue.  Will dig into it Thursday.

[Andrew Grall]

I noticed yesterday evening that I was getting Dolby Digital output while connected via HDMI!  

Was there an update?

[mhz40]

I noticed yesterday evening that I was getting Dolby Digital output while connected via HDMI!  

Was there an update?

Yup.  It was in preparation for adding the ability to change the audio option in the Settings menu.
You don't mention where your are getting DD.  Is it the 5.1 out of the digial output that is working while connected via HDMI, or are you saying the 2.0 through the HDMI cable is now working?
If it's the former, it seems to me that the code defaulted the set tops to 5.1, dropping the 2.0 feed via HDMI.  That would explain the problem DBL reported.

MHz40

[Andrew Grall]

I am getting 5.1 through the digital output with HDMI connected.

It was a very nice surprise!

[Absopo]

I'm still confused, I am having the same problem DBL reported, what do I need to do to restore audio via HDMI?

[mhz40]

I'm still confused, I am having the same problem DBL reported, what do I need to do to restore audio via HDMI?

If my theory is right (and nothing has been proven yet), you can't do anything to restore your audio fed via the HDMI cable.  Your options are either 1) use the analog L/R putput jacks of the set top to feed the analog input of your TV* or 2) use the SPDIF digital signal into a 5.1 decoder.

* I have seen some HDMI inputs with parallel analog audio jacks for the same HDMI input.

Still no final word.  Stay tuned.

MHz40

[MDR]

Had planned on swapping out my 8000 with an 8300 this summer after i had caught  up on my saved shows. This past weekend the 8000 started acting up, so i quickly caught up and picked up an 8300 today.
   I went to the Loomis office to see if they had any. ( I think I know who the surly service rep. is. ) She went to the storeroom and said they had them but i couldn't get one unless i brought in the old box for exchange. On previous occasions I've updated my equipment by getting the new box and making sure it worked before turning in the old one. In fact this is what i did when i got the 8000 when they first came out.
Is this true that you have to turn in the old unit first or was she blowing smoke. She claimed the new system didn't allow this. I felt just by her demeanor, she"s the one who gave grief to others. Anyway to make her happy i brought in the old 8000 and got the 8300.
   The 8300 is definitely a better unit. One strange thing, when viewing the program info sometimes I'll get the sidebars that i expected and other times I'll have a full screen displayed under the info. A minor quirk.

   Enough rambling and now the big question. When will our 8300's support and have the SATA drives available. Haven't seen this addressed since the 8300's came out. Hopefully before fall and all the new shows.

[mhz40]

Had planned on swapping out my 8000 with an 8300 this summer after i had caught  up on my saved shows. This past weekend the 8000 started acting up, so i quickly caught up and picked up an 8300 today.
   I went to the Loomis office to see if they had any. ( I think I know who the surly service rep. is. ) She went to the storeroom and said they had them but i couldn't get one unless i brought in the old box for exchange. On previous occasions I've updated my equipment by getting the new box and making sure it worked before turning in the old one. In fact this is what i did when i got the 8000 when they first came out.
Is this true that you have to turn in the old unit first or was she blowing smoke. She claimed the new system didn't allow this. I felt just by her demeanor, she"s the one who gave grief to others. Anyway to make her happy i brought in the old 8000 and got the 8300.
   The 8300 is definitely a better unit. One strange thing, when viewing the program info sometimes I'll get the sidebars that i expected and other times I'll have a full screen displayed under the info. A minor quirk.

   Enough rambling and now the big question. When will our 8300's support and have the SATA drives available. Haven't seen this addressed since the 8300's came out. Hopefully before fall and all the new shows.

I think the deal is if you don't return one as an exchange, you would need to add a second set top with all the same services (and pay for it) untill you returned the original.
There is no plan in sight to support external drives that I am aware of.