Official SA 8300HD DVR Users Thread

[Mark Strube]

This doesn't always work either smarty pants. I called Mayfair, they said they had some in stock, 20 mins later I get there and they are all gone.  Very frustrating.  Now I don't care. No more TWC!  :wave:

Well, I cannot account for everyone, but that's the best method I can think of, and it worked for me. Why did you get TWC in the first place? All I've seen you do around here is bash and be argumentative about it everytime any problem was mentioned. I'd think you'd be the last person to get it.

[sp44again]

Well, I cannot account for everyone, but that's the best method I can think of, and it worked for me. Why did you get TWC in the first place? All I've seen you do around here is bash and be argumentative about it everytime any problem was mentioned. I'd think you'd be the last person to get it.

All I see you do is be argumentive about everything. At least I came back and tried TWC to compare to what I have. I don't ignore the competition just because of the bad history I've had with them.  If they have something better I'm all for changing.

[Mark Strube]

So I suppose it was *absolutely* neccessary to make 2 posts in a row, within 2 minutes of eachother, to prove us all wrong about TWC eh? There's such a thing as the EDIT button "smarty pants."

Boy, you're sounding more and more like your avatar...

[Gregg Lengling]

Okay BOYS lets play nice, if you need to yell at each other do it off line or via private messaging, if it gets out of hand you will be deleted or moderated.

[mhz40]

All I see you do is be argumentive about everything. At least I came back and tried TWC to compare to what I have. I don't ignore the competition just because of the bad history I've had with them.  If they have something better I'm all for changing.

Sorry you have gotten hosed so many times.  I'd be ticked too.  It seems like your biggest frustration is with hardware, not programming or quality of the service itself.  I would call the Mayfair store and talk to the store manger/supervier to explain the BS you have gone through.  Then arrange for a box to be held with your name on it and tell him if it's not there when you come in for the swap, you will simply turn in your hardware and cancel your account during the visit.

[gparris]

When I asked for an exchange for my 8000HD DVR TWC office said they had some and I should pick it up after work...I did and they were somehow out.
Then I arranged for them to replace mine (and the others, just in case) with the newer model and they did at my home.

I am glad it worked out that they did come as a service call because I had problems booting the new boxes and getting my HD package up and running, too.
 So the service call I had was worthwhile...malfunctioning boxes can mean problems with the line, too,  so I must have had that and glad they came over.

Try arranging a service call-mine came on a Sunday and so did the newer box.
Just my experience with good service from TWC.
 

[Hophead]

Is there an update on the upgrade that will allow us to force DD 5.1 while using an HDMI cable with 8300?

Thanks for any info...

[Paul S.]

GAHHHH!!!

I'mn starting to hate this thing. I paused '24' for 15 minutes and it shut off!!! I missed all that action Its done this at least once before!

[Mark Strube]

Wow... that's really weird. It's never done that to me before. The only issues I've been having with it recently was yesterday... ever since the stupid weather alert, it would exit itself out of the LIST menu every 10 seconds or so. It kept doing that till I rebooted it.

Those weather alerts really make those boxes screw up.

[mhz40]

Is there an update on the upgrade that will allow us to force DD 5.1 while using an HDMI cable with 8300?

Thanks for any info...

Update on the update is there is nothing to update. :bang:
Not sure what the hold-up is.  Maybe the bugs in it are worse than the ones we currently have? (i.e: Shutting down after a 15 minute pause?? Huh??)

[gparris]

GAHHHH!!!

I'mn starting to hate this thing. I paused '24' for 15 minutes and it shut off!!! I missed all that action Its done this at least once before!

Were you pausing while recording it (I wouldn't do that) or what?

If you record "24" (it seems as though you are "into" this show),
you should not have the need to ever "pause" it.
Just backup, as I do, to where you left off and let it keep recording.
I have never had a problem with the 8300HD doing that.  

If you aren't recording it, it DOES keep at least a half-hour or more in its "buffer" so pausing (again) is not necessary.

The alternative is to try going for the guide, make sure the program you are watching is highlighted and press the record button and it records what you currently have it the buffer and it does the trick...you just have to make it a habit to remember these things....hope this helps you.

[kevbeck122]

I just called and asked if there were any of these boxes in stock and guy told me they were only giving them out if you had a problem with your current DVR... what's that all about :confused:  Too much demand?

[Marc G]

I just called and asked if there were any of these boxes in stock and guy told me they were only giving them out if you had a problem with your current DVR... what's that all about :confused:  Too much demand?

I would guess that, customer service not withstanding, they are considering cost and having the old boxes in use is cheaper. However, you are having problems with your current box ( channel surfing is too slow, no HDMI support, slow searching by title, etc). I'm sure your current box isn't doing something that a newer box is!

Speaking of which, I've discovered that I'm getting the "your display does not support HDCP" when using HDMI. Power cycling (just off and on) doesn't help, and a reboot helped until I tuned to channel 550 (a digital pbs channel). I wonder if the channel makes a difference? (For trouble shooting purposes, I should naybe add that this box has not been updated sisnce I picked it up, meaning I don't get all of my HD channels that I pay for, but I do get all of the movie channels.)

[Mark Strube]

(For trouble shooting purposes, I should naybe add that this box has not been updated sisnce I picked it up, meaning I don't get all of my HD channels that I pay for, but I do get all of the movie channels.)

This is fixed by simply calling TWC and telling them that you just got a new box and you aren't receiving all the HD channels. They'll send the box an update and whala!  

[Marc G]

I know and it's the "right" thing to do , but right now I have all of my proper channels upstairs plus Showtime and HBO in HD downstairs... :p

Anyway, do you think that would have an effect on the HDCP error?