Spoke too soon! Pixiation on both channels tonight 1005, and 1012. Don't want to call because the CSR dolts will just want to do a box swap and they will probably send someone out that will typically find nothing wrong. (Signals were very good at last service call about three months ago on same issue with different box, and 1052, Fox News-HD, which has since been resolved.)
I am located in Brookfield, about three blocks West of Calhoun Road and about a block and a half North of Greenfield Avenue. In the Greenfield Heights sub-division.
It is something in the node for sure. I will be recording all of channel 6 and 12 content on the SD channels from now on. I would recommend very frequent and watchful monitoring of this sub-division for the HD stations in the range of 1005-1016 on the TWC Milwaukee Metro system for this node
Last week or so, we had about a six hour downtime in our node for TWC Digital Phone and Road Runner. Digital Cable stayed on during this time.
The approximate pattern for the loss of channels 1005 and 1012 usually goes in one to two week increments:
All shows and stations will be fine starting on a Monday and for that first week, sometimes nothing will happen and everything will be fine. On alternating weeks, we might lose just channels 1005 and 1012, and sometimes 1010 and 1015, and 1016. In isolated instances channel 7 and 95 will also go out, but the main issue for simplicity is always channels 1005 and 1012.
The outage time begins usually around late Thursday afternoon about 5 to 6 PM after everything has been OK. I would check station 1005 for the recording of $%My Dad Says and it would be OK at say 3 PM. Later that Thursday night, I would find out that the show did not record, "Channel Not Available" and channel 1005 is off. (Black Screen.) Channel 1012 is also always off at the same time, (Black Screen.)
Sometimes the same late afternoon outage will occur on a Friday or Saturday afternoon, presumably at about the same time slot, maybe a little later, let's say approximately 7PM. When it goes out on Saturday, my Mom likes to watch ABC News between 4-5 am, and always has to go to channel 12 on the SD channel to see it. None of the SD channels are affected by this process, except in the rare cases of channel 7 and 95.
Particulars for study (See above.)
1.) If channels 1005 and 1012 are lost on a Thursday afternoon or evening, they are generally restored about two days later, as if nothing have happened.
2.) If channels 1005 and 1012 are lost on a Saturday, service never comes back for those stations until Monday morning or early afternoon. (Like never before 10am Monday.)
3.) The channels never seem to be lost early in the week. In fact, the issues above happen sometimes each week, and other times on alternate weeks. For the past three months or so, I have no recollection of going say more than three weeks without issue #1 or issue #2 happening. I have not been able to isolate whether issue #1 or issue #2 happens more, just weekly to alternate weeks either #1 or #2 will happen.
Rebooting the box. Level 1's CSR response for solving all the worlds' problems, only brings back the signal for like a day or so. It does not break the cycle of events indicated by #1 or #2 of the above.
The most recent issue after the system maintenance on Road Runner and Digital Phone last week or so in my node, was that we had issue #1 last week, BUT channels 1010 and 1015 stayed on. So that was different and some improvement! Than Monday morning, like I illustrated in #1, all stations came back on.
My previous boxes had the same issues.