I am not a techy. But have been following the TWC to Spectrum transition and it is now official. I thought we could use this thread to share our experiances with the transition and provide information to help each other. Perhaps this topic could be pinned if it gets enough useful information:This is a General Consensus of What is Known at this time:
1.) You can continue to keep your legacy TWC account for as long as you believe you are getting a good deal on your services.
2.) If you choose to change your account in any way, you will have to take a Spectrum Plan.
3.) If you take a Spectrum Plan, you can't go back to a TWC Plan, because the company no longer exists, except for grandfather-claused services for legacy customers until they expire.
3.) Charter, (Which owns the Spectrum brand) is known for more straight-forward billing with smaller increases each year than TWC.
4.) However, Charter is less generous with discount rates and new promotions for existing customers. This does not mean you will not get a break if you are polite and negotiate well, but the discount off will likely be smaller.
5.) Spectrum does not offer Whole House DVR (WHDVR) You will lose that feature, if you have it and change to a Spectrum Package. Nor six tuner boxes. They do offer a deal on multiple DVR's This is in the literature contained in the PDF file below.
6.) Some divisions have been allowed to keep their six tuner boxes when switching to a Spectrum plan and some have not. Please let us know if the reps are allowing the six-tuner boxes to be kept in Wisconsin when moving to a Spectrum plan.
7.) DSL Reports has a PDF file of Spectrum Services and Ala-Carte Pricing here:https://www.timewarnercable.com/content/dam/residential/pdfs/rate-cards/MW/MW_SPP_Milwaukee_WIS_1080578-CL.pdf